Overall Score35 / 100The Wikilix trust rating of WM Markets, out of 100, built from the five factors below.Our investigation found it is likely a scam, and its client terms carry high risk, with 7 critical clauses.Regulation—Identity74%Client terms18%Trading offer71%Service60%Score last calculated 2026/10/30
Do not trustBelow 35, or a stop sign applied: a confirmed or likely scam, or a copied identity. Keep your money away.Why: Our investigation found it is likely a scam, and its client terms carry high risk, with 7 critical clauses.
35 out of 100 · 95% checkedThe share of the record we could verify. What we could not check counts as unknown and pulls the score toward the middle, never down.
Do not trust
High risk
Fair
Good
Excellent
Our investigation found it is likely a scam, and its client terms carry high risk, with 7 critical clauses.
Capped at 35 · Likely scam
Regulation—Not shown
We checked WM Markets on 2026-10-30 across its company record, client terms, trading offer and service, and could verify 95% of its record. The score was held at 35 because our investigation found it is likely a scam. What would move the score: withdrawal rails, all-in eurusd cost, wikilix community. Our published investigation found it is likely a scam, with 2.7 years of track record. Its client terms carry high risk, with 7 critical clauses. Trading EURUSD costs about 1.5 pips all-in, spread and commission together.
Score last calculated 2026/10/30
Identity
Who is behind it, and for how long?
74out of 100
Good
Counts for 15% of the score100% checked
What we checked
Registry-verified entity100
Company registration verified on the registry · Oct 24, 2026Source
Verified age56
Verified track record 2.7 years · Oct 24, 2026
Transparency50
Scam check identity transparency 5/10 · Oct 24, 2026
Site integrity100
Website reachable and not redirecting · Oct 24, 2026Source
What this measures
Who is behind it and for how long: a company registration we verified, years of verified history, how openly it names its entity, address and owners, and whether its website is intact. Worth 15 points.
Client terms
Are the client terms fair?
18out of 100
Poor
Counts for 15% of the score87% checked
What we checked
Policy risk18
Policy risk score 8.2/10 · Oct 24, 2026
Critical clauses8
7 critical clause(s) · Oct 24, 2026
Withdrawal rails0
5 rail(s): 0 fee-free of 0 known, 0 instant of 5 known, minimum unknown · Oct 25, 2026Source
Language parity10
13 contradiction(s) between language versions · Oct 24, 2026
What this measures
How fair the client agreement is: the risk found in our policy review, the number of critical clauses, withdrawal rules, and whether the terms say the same in every language. Worth 15 points.
What trading costs and how clearly it is disclosed: pricing per account type, the all-in cost of EURUSD, instruments, platforms, leverage against regulated limits and the minimum deposit. Worth 20 points.
Service
How do they treat clients?
60out of 100
Fair
Counts for 15% of the score90% checked
What we checked
Fund-integrity complaints50
Scam check withdrawal complaints 5/10 · Oct 24, 2026
Support channels83
5 of 6 support checks (phone, email, 24/7 chat, 2+ languages, messenger, complaints email) · Oct 24, 2026
Reputation footprint40
Scam check reputation 6/10 · Oct 24, 2026
WIKILIX communityNot checked yet
0 approved review(s), fewer than 10
What this measures
How clients are treated: support channels, complaints about withdrawals and reputation from our investigation, and reviews by WIKILIX members. Worth 15 points.
70%Scam riskScam risk is our overall estimate that this broker is unsafe, from 0% (safe) to 100% (almost certainly a scam). It blends the six risk areas below, weighted by how strong the evidence is. Higher means riskier.
Likely scamOur overall call, based on the evidence we could verify. From safest to worst: Appears legitimate, Insufficient evidence, High risk (unverified), Likely scam, Confirmed scam. A separate "Not a broker" verdict is used when it does not really offer trading.Confidence: MEDIUMHow sure we are of this verdict, based on how much solid, checkable evidence we found. Shown as Low, Medium or High.
2.0/5Safety rating 2 out of 5
The Wikilix safety rating, from 1 to 5 stars. It mirrors the scam risk (5 = safest, 1 = riskiest), so a higher risk percentage means fewer stars.
WM Markets is a high-risk offshore broker we rate as a likely scam (70% risk): Japan's FSA has warned it, and its only licence is from Mwali's MISA. Japan's Financial Services Agency, through the Kan…
Risk scorecard · each area scored 0 (clean) to 10 (worst)
Regulation9/10 · CriticalIs it overseen by a strict, well-known financial regulator? Offshore-only or missing licences score higher.Scored 0 (clean) to 10 (worst). This area is 9/10 (Critical).Identity & transparency5/10 · ModerateHow openly it shows who and where it is (legal entity, address, owners). Hidden details score higher.Scored 0 (clean) to 10 (worst). This area is 5/10 (Moderate).Withdrawals & conduct5/10 · ModerateCredible reports of clients being unable to withdraw their money. More such reports score higher.Scored 0 (clean) to 10 (worst). This area is 5/10 (Moderate).Reputation6/10 · HighWhat independent reviews, regulators and watchdogs say about it. A poor track record scores higher.Scored 0 (clean) to 10 (worst). This area is 6/10 (High).Website claims7/10 · HighWhether the site claims (awards, years active, licences) actually check out. False claims score higher.Scored 0 (clean) to 10 (worst). This area is 7/10 (High).Operational history5/10 · ModerateHow long and how consistently it has genuinely operated. Brand-new or murky history scores higher.Scored 0 (clean) to 10 (worst). This area is 5/10 (Moderate).
What WM Markets legally published, but does not want you to read
Wikilix contract reading ·
High contract risk
WM Markets advertises multi-regulation and $1,000,000 of insurance. Its contract names one regulator, in Comoros, and no insurance. WM Markets can hold your withdrawal on nine grounds and gives you 24 hours to dispute a trade. Your next trade after a complaint counts as settling it. Any withdrawal deletes your whole deposit bonus, and the contract promises negative balance protection, then takes it back.
7Critical clausesClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
25Clauses flaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
9Documents readHow many of the broker’s own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
8.2/10Contract riskHow far this contract goes overall, from 0 to 10. 3 to 5 means real costs a client should know about; 6 to 8 means several clauses put money already earned at risk.
What Wikilix has recorded about WM Markets: its history, the licences it holds, its trading conditions and its fees.
WM Markets Broker Overview
WM Markets is the trading brand of WM Markets Ltd, a company registered in the Comoros under number HA00124733, with its registered office in Fomboni on the island of Moheli. Through its website, , it offers CFDs on forex, indices, shares, commodities, energies, metals, cryptocurrencies, treasuries and ETFs on MetaTrader 4 and MetaTrader 5, across three accounts: PRIME from 50 US dollars, ZERO from 1,000 US dollars and VIP ZERO for ZERO clients. It states that it is licensed by the Mwali International Services Authority (MISA), an offshore authority, and offers leverage of up to 1:2000.
WM Markets Regulation and License
The footer of the WM Markets website says WM Markets Ltd is licensed and regulated by the Mwali International Services Authority (MISA), and clause 1 of its client agreement, the , states that the company is authorised and regulated by MISA under licence number BFX2024009. The homepage also promises 'stringent multi-regulation', but the client agreement names MISA as the only regulator. A complaint WM Markets cannot resolve may be referred to MISA (clause 45.6).
WIKILIX checked the MISA register on 24 October 2026. WM Markets Ltd is listed there under registration number HA00124733, which confirms the company but is not in itself a licence. For licence BFX2024009, the register showed an active status from May 2024 to April 2025, and the most recent entry that could be read, from 24 March 2025, gave an end date of 6 February 2026. A renewal could not be confirmed, so the licence stands as the broker's claim rather than confirmed regulation.
Is WM Markets Regulated?
WM Markets claims offshore regulation only. It names no licence from an onshore regulator, and the one licence it states, from MISA in the Comoros, reached its February 2026 end date with no renewal confirmed. Its client agreement is governed by the laws of the Comoros and names no investor compensation scheme.
Is WM Markets Safe?
WM Markets offers fewer protections than a broker supervised onshore. WM Markets Ltd acts as the counterparty to its clients' trades, and the client agreement warns that if the company fails to meet its obligations, clients may not recover their funds (clause 49). It says client funds are kept separate from the company's own funds (clause 8.4), yet also authorises the company to pledge, hypothecate or invest assets held for clients' accounts (clause 19.2).
The homepage advertises 'an additional insurance of $1,000,000 on client funds', a policy the client agreement does not describe. The accounts page lists negative balance protection and clause 42.8 says losses will not exceed the funds deposited, while the agreement's risk disclosure (clause 48) warns that liquidation can leave a deficit for which the client is liable. The agreement also lets the company withhold or reject withdrawals on nine listed grounds (clause 29.3), treats trade confirmations as binding unless a discrepancy is reported within 24 hours (clause 22.2), counts any trade placed after a complaint as accepting the account's status on the complaint date and settling the claim (clause 9.8), allows its terms to be changed without prior notice, and bars legal action brought more than three months after the cause arises (clause 33).
WM Markets Account Types
WM Markets offers three live accounts, opened on MT4 or MT5:
PRIME: a minimum deposit of 50 US dollars, which the help centre calls a recommended minimum; spreads from 1.0 pips with no commission; the accounts page lists a swap-free Islamic version.
ZERO: a minimum deposit of 1,000 US dollars, or 150,000 on JPY accounts according to the help centre; spreads from 0.0 pips plus a commission per round lot; no Islamic version.
VIP ZERO: offered on request to ZERO MT4 and MT5 clients, with spreads from 0.0 pips, a lower forex commission and sessions with the broker's analysts; no minimum deposit is published and no Islamic version is offered.
PRIME and ZERO share a 100% margin call level, a 20% stop-out level, a minimum trade of 0.01 lots and a personal account manager. The accounts page lists USD, GBP and JPY as account currencies, while the help centre adds EUR. Two demo accounts are available, each valid for one year.
The broker's documents disagree on swap-free trading. Its describe it as a loyalty benefit on any live account, for up to 7 days per trade at Silver status, up to 14 at Gold and an unlimited number at Platinum and Diamond, and state that swap-free accounts are available only to clients of WM Markets Ltd residing in Japan.
WM Markets Spreads, Commissions and Fees
PRIME carries no commission. On ZERO, the accounts page charges 8 US dollars per round lot on forex and metals CFDs and on crypto CFDs, while help-centre articles updated in July 2026 apply the 8 US dollar commission to forex CFDs only. VIP ZERO charges 5 US dollars per round lot on forex and nothing on other assets, according to the help centre, and the homepage advertises no commission on shares and ETFs. Swap-free accounts pay storage charges on positions held overnight instead of swaps.
The client agreement adds a currency conversion margin of 1% to 2% (clause 11.1), possible maintenance and administration charges once an account has gone six months without trading, for which clause 21.1 gives no amount, and an administration fee on closure that zeroes any remaining balance under 50 US dollars (clause 5.4).
WM Markets Leverage
All three accounts offer leverage of up to 1:2000. The level is chosen when the account is opened and can be changed later in the client portal, and WM Markets also applies dynamic leverage, set in tiers by instrument.
WM Markets Trading Platforms
WM Markets offers MetaTrader 4 for Windows, with MultiTerminal, and for Mac, Android and iOS, and MetaTrader 5 for Windows, Mac, Android and iOS; both also run in the browser as a WebTrader, and the installers are downloaded from the client portal. WM Copy Trading, run from the client portal, lets Followers copy Providers, who set a performance fee of up to 50% of net profits, charged weekly above a high-water mark; the broker says it may not be available in every region. The WM Markets Mobile App is used to open and fund accounts, while trades are placed in the MT4 or MT5 apps.
WM Markets Deposits and Withdrawals
WM Markets names bank transfer, Visa, Mastercard and Maestro cards, Skrill, Neteller and WebMoney as payment methods, with further methods shown by region in the client portal. Withdrawals are paid only to the client, by the method used to deposit. The help centre says withdrawal requests are usually processed the same day when received during back-office hours, otherwise the next working day; the client agreement says withdrawals are generally completed within a few business days and that larger ones may take up to seven days to process, after which the payment provider's own transfer time applies.
The broker's documents differ on fees: the help centre says WM Markets covers deposit charges on cards and e-wallets, while clause 29.2 of the client agreement says any fees or costs of deposits and withdrawals are borne by the client, and no fee amounts are published. The help centre also says that any transfer or withdrawal request removes the whole deposit bonus, and the agreement treats bonuses as discretionary benefits the company may modify or discontinue.
WM Markets Support
According to the help centre, support runs 24 hours a day, Monday to Friday, by live chat on the website, by email at support@wmmarkets.com and by phone on +44 1613940573. Complaints go to the same phone number and email address: the Complaint Handling Policy page promises an acknowledgement within five business days, while the client agreement promises one within two working days and a response within 21 business days, extendable to 90 days for complex cases. The website is available in English, Arabic, Persian, Malay and Indonesian.
WM Markets Pros and Cons
The main strengths are:
A 50 US dollar entry point on the PRIME account, with no commission.
MetaTrader 4 and MetaTrader 5 on desktop, mobile and the web, plus a copy trading service.
Support 24 hours a day on weekdays by live chat, email and phone.
The main limitations are:
A single offshore licence claim, from MISA in the Comoros, with no renewal confirmed beyond its February 2026 end date and no investor compensation scheme.
Homepage claims of multi-regulation and 1,000,000 US dollars of insurance that the client agreement does not support.
Disagreement between the broker's own documents on the ZERO commission, on who pays funding fees and on who can hold a swap-free account.
Wide contractual rights to withhold withdrawals, a bonus lost on any withdrawal request, a trade after a complaint counted as settling it, and a three-month limit on legal action.
WM Markets Review and Assessment
WM Markets pairs a low-cost PRIME account and the full MetaTrader 4 and 5 range with an offshore regulatory position that rests on a single MISA licence claim. Its client agreement does not back the homepage's multi-regulation and insurance claims, and it gives the company wide discretion over withdrawals, bonuses, complaints and its own terms, so the Business Terms are the document to read before funding an account.
Website archive
Captured
Website snapshots
8 full-page captures of WM Markets's own site, archived so what they said can still be read after the pages change.
8 pages
HomepageOct 24, 2026
Homepage
Regulation & licensingOct 24, 2026
License & Regulations
Legal documentsOct 24, 2026
T&Cs Agreement (Legal Documents)
Risk disclosureOct 24, 2026
Risk Statement
Account typesOct 24, 2026
Account Types (ZERO / PRIME)
Contact & supportOct 24, 2026
Contact Us
About / companyOct 24, 2026
About WM Markets
ComplaintsOct 24, 2026
Complaint Handling Process
Regulation check
Regulatory Licenses
We have not confirmed any regulation for WM Markets. Money deposited with an unregulated broker is protected only by the company itself.
No regulation
Trading with an unregulated broker puts your deposit at risk.
No regulation
We have not confirmed any regulation for WM Markets. An unregulated broker is not supervised by a financial authority, and money you deposit is protected only by the company itself.
3 account types on record. Minimum deposit from USD 50. Leverage up to 1:2000.
3 account types
Account
Min Deposit
Max Leverage
Commission
ZEROZero · ECN
USD 1,000
1:2000
$8 per round lot on Forex & Metals CFDs and $8 per round lot on Crypto CFDs, $0 on all other CFDs (accounts page). Help centre, July 2026: $8 per round lot on Forex CFDs only, no commission on all other assets.
PRIMEPrime · VIP
USD 50
1:2000
$0 on Forex CFDs, $0 on Crypto CFDs and $0 on all other CFDs
VIP ZEROVIP
—Not recorded
1:2000
$5 per round lot on Forex CFDs, no commission on all other assets (help centre)
Client acceptance
Country availability
Where WM Markets says it will and won't take clients
135 countries
3
Confirmed blocked
Named in the broker's own terms
USUnited StatesCYCyprusGRGreece
6
Covered by a parent block
Territories a blocked country carries with it
ASAmerican SamoaGUGuamMPNorthern Mariana IslandsPRPuerto RicoUMUnited States Minor Outlying IslandsVIVirgin Islands (U.S.)
126
Explicitly accepted
Named as accepted — not a full list of served markets
ADAndorraAEUnited Arab EmiratesAFAfghanistanAGAntigua and BarbudaAIAnguillaALAlbaniaAMArmeniaAOAngolaAQAntarcticaAWArubaAZAzerbaijanBABosnia and Herzegovina
Show 114 moreShow fewer
BBBarbadosBFBurkina FasoBIBurundiBJBeninBLSaint BarthélemyBMBermudaBOBoliviaBSBahamasBTBhutanCACanadaCCCocos (Keeling) IslandsCDCongo (Democratic Republic)CFCentral African RepublicCGCongoCKCook IslandsCUCubaCVCabo VerdeCWCuraçaoCXChristmas IslandDJDjiboutiDMDominicaEGEgyptEREritreaETEthiopiaFJFijiFKFalkland IslandsFMMicronesiaFOFaroe IslandsGAGabonGDGrenadaGEGeorgiaGFFrench GuianaGGGuernseyGIGibraltarGLGreenlandGMGambiaGNGuineaGQEquatorial GuineaGWGuinea-BissauGYGuyanaHMHeard Island and McDonald IslandsHNHondurasHTHaitiIMIsle of ManIOBritish Indian Ocean TerritoryIQIraqIRIranKGKyrgyzstanKIKiribatiKMComorosKNSaint Kitts and NevisKYCayman IslandsLBLebanonLCSaint LuciaLKSri LankaLRLiberiaLSLesothoMCMonacoMDMoldovaMFSaint Martin (French part)MGMadagascarMHMarshall IslandsMKNorth MacedoniaMLMaliMNMongoliaMQMartiniqueMRMauritaniaMSMontserratMUMauritiusMWMalawiNCNew CaledoniaNENigerNFNorfolk IslandNRNauruNUNiuePFFrench PolynesiaPGPapua New GuineaPMSaint Pierre and MiquelonPNPitcairnPWPalauRERéunionSASaudi ArabiaSBSolomon IslandsSDSudanSHSaint HelenaSJSvalbard and Jan MayenSLSierra LeoneSMSan MarinoSNSenegalSOSomaliaSRSurinameSTSao Tome and PrincipeSXSint Maarten (Dutch part)SYSyriaSZEswatiniTCTurks and Caicos IslandsTDChadTFFrench Southern TerritoriesTGTogoTJTajikistanTKTokelauTLTimor-LesteTOTongaTRTürkiyeTTTrinidad and TobagoTVTuvaluUZUzbekistanVAHoly SeeVCSaint Vincent and the GrenadinesVGVirgin Islands (British)VUVanuatuWFWallis and FutunaWSSamoaYTMayotte
How we know — 10 sources
1United States, confirmed refusal: the footer of every page of en.wmmarkets.com, of its Persian, Arabic, Indonesian and Malay versions and of the sign-up page states that its services and products 'are not directed to, intended for distribution to, or intended for use by any person or entity who is a citizen or resident of, or located in, the United States, or any other jurisdiction where such distribution, publication, or access is prohibited' (https://en.wmmarkets.com/).
2United States, confirmed refusal: the help-centre answer 'Does WM Markets accept US clients?' reads 'No' (https://en.wmmarkets.com/knowledge-base/account-opening-managing/does-wm-markets-accept-us-clients/); Business Terms v10.25 clause 25.1(E) has the client represent that they are not 'a U.S. person' (https://cms.mywmportal.com/uploads/dc/km_caa.pdf); the sign-up form requires the box 'I confirm that I am not a US citizen' and offers no United States option (https://km.mywmportal.com/register?lang=en).
3Cyprus and Greece, confirmed refusals: every page of the site carries a 'Regional Restrictions!' notice reading 'Thank you for visiting WM Markets. We regret to inform you that we do not accept clients from your region.', which the site shows to visitors located in Cyprus or Greece (https://en.wmmarkets.com/wp-content/uploads/custom-css-js/37048.js; the Indonesian, Malay and Arabic versions do the same); neither country is offered in the sign-up country list.
4American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, the US Minor Outlying Islands and the US Virgin Islands, refused as dependent territories: no page names them, and the United States exclusion covers them. None of them is offered in the sign-up country list.
5Accepted: the sign-up form (https://km.mywmportal.com/register?lang=en, and the Persian flow ?lang=fa) uses a closed country selector of 127 entries loaded from https://mobile-api.mywmportal.com/data/organization/all (organisation 'Comoros'), as of 24 October 2026; the help-centre answer 'Which countries do you support for opening an account?' says 'Services provided vary based on your country of residence. This information is available in a dropdown list during the sign-up process.' (https://en.wmmarkets.com/knowledge-base/about-wm-markets/which-countries-do-you-support-for-opening-an-account/). The 126 current countries in that selector are listed as accepted.
6In neither list: the selector's 'NETHERLANDS ANTILLES' entry, a territory that no longer exists. Its successors Curacao and Sint Maarten are offered separately and count as accepted, while Bonaire, Sint Eustatius and Saba is not offered.
7Not recorded as blocked: jurisdictions missing from the closed sign-up list cannot be selected at registration, among them the United Kingdom, every EU member state, Switzerland, Norway, Australia, New Zealand, Japan, China, Hong Kong, Singapore, India, Indonesia, Malaysia, Thailand, Vietnam, South Korea, Russia, Ukraine, Brazil, Mexico, South Africa, Nigeria and Israel; no page names them as refused, so they are written to no list.
8Iran counts as accepted: the sign-up selector offers 'IRAN, ISLAMIC REPUBLIC OF' (phone code +98) under its own region 'Iran' in both the English and the Persian registration flow (https://km.mywmportal.com/register?lang=fa), and the registration data lists Persian among the organisation's preferred languages; the broker runs a Persian site, https://fa.wmmarkets.com/, linked from the main site's language menu, whose footer names only the United States as excluded. No broker page excludes Iran, and no broker page names rial or other Iran-specific payment rails.
9Language versions: the main site links Arabic (ar.wmmarkets.com), Persian (fa.wmmarkets.com), Malay (ms.wmmarkets.com) and Indonesian (id.wmmarkets.com) versions, all of which send sign-ups to the same form; its Japanese hreflang target (jp.wmmarkets.com) now redirects to en.wmmarkets.com. The Indonesian and Malay versions address those markets, but the sign-up selector offers neither Indonesia nor Malaysia; the form decides, so ID and MY are written to no list.
10Service-level limits, no codes written: Business Terms clause 44.4 says access to Copy Trading 'may vary depending on the client's country of residence'; the help-centre answer 'Is Interest available in my region?' says 'Interest may not be available in your region'; deposit methods are shown 'for your region/country' in the client portal. None names a country.
Deposits & withdrawals
Funding Methods
5 ways to fund an account.
5 methods
Method
Deposit fee
Withdrawal fee
Min deposit
Withdrawal min / max
Processing
Bank TransferBank TransferDeposit in the client portal: Deposit, then Bank Transfer, select the bank and open Details for the transfer details (help centre, 'How can I deposit by bank transfer?'). Business Terms v10.25 clause 12.1: margin deposits must be made by wire transfer of immediately available funds or other methods the company specifies. Fees: the help centre says deposit and withdrawal fees are charged by the payment service provider; its deposit-charge cover ('WM Markets covers the deposit charges done via Credit Cards, Skrill, Neteller and other E-Wallets') does not name bank transfers. Business Terms 29.2: the company only considers the net amount received and any fees or costs of deposits or withdrawals are borne by the client; 5.1(e) lists fees on deposits, withdrawals and returned transactions; 29.4: daily limits and processing fees may apply. No amount is published, so no fee can be stated. Processing: the help centre says withdrawal requests are usually processed the same day if received during the Back Office's working hours, otherwise the next working day, once the account status is 'Passed'. Business Terms 29.3 says withdrawals are generally completed within a few business days, and 29.4 that larger withdrawals may require up to seven days for processing, so the time shown is 7 days. These are the broker's times for processing the request; arrival then depends on the bank. No deposit time is published. Limits: the help centre says there is no minimum withdrawal amount, but payment providers set their own limits, shown per method in the client portal. Withdrawals can only be made by the method used to deposit and only to the client (Business Terms 29.6).
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 7 days
Credit/Debit Card (Visa, Mastercard, Maestro)Credit CardThe help centre says Visa, Master and Maestro cards are accepted for deposits and withdrawals ('Which credit cards are accepted?'). Card deposits run through the client portal's E-Payment providers Powercash / Card Pay or Isignthis (PIV), according to the help centre. Documents: a colour copy of both sides of the card with all but the first 6 and last 4 digits hidden and the CVV covered; for deposits of $2000 and above also a card statement, a photo holding the card, or the bank's SMS confirmation. Business Terms v10.25 clause 28.1: card payments must be in the client's name and chargebacks are not permitted once executed; 28.4: a disputed amount may be held in reserve; 28.5: the client bears the costs of a chargeback dispute. Fees, broker conflict: the help centre says deposit and withdrawal fees are charged by the payment service provider and that WM Markets covers the deposit charges on credit cards; Business Terms 29.2 says any fees or costs of deposits or withdrawals are borne by the client and only the net amount received is credited; 5.1(e) lists fees on deposits, withdrawals and returned transactions; 29.4: daily limits and processing fees may apply. No amount is published, so no fee can be stated. Processing: the help centre says withdrawal requests are usually processed the same day if received during the Back Office's working hours, otherwise the next working day, once the account status is 'Passed'. Business Terms 29.3 says withdrawals are generally completed within a few business days, and 29.4 that larger withdrawals may require up to seven days, so the time shown is 7 days. These are the broker's times for processing the request; arrival then depends on the card provider. No deposit time is published. Limits: no minimum withdrawal per the help centre; provider limits are shown per method in the client portal. Withdrawals can only be made by the method used to deposit and only to the client (29.6).
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 7 days
SkrillE-WalletDeposit in the client portal: Deposit, E-Payment, Pay by Skrill. On withdrawal you must send a screenshot of your Skrill account showing your name and registration e-mail (help centre, 'How can I deposit via Skrill?'). Fees, broker conflict: the help centre says deposit and withdrawal fees are charged by the payment service provider and that WM Markets covers the deposit charges on Skrill; Business Terms v10.25 clause 29.2 says any fees or costs of deposits or withdrawals are borne by the client and only the net amount received is credited; 5.1(e) lists fees on deposits, withdrawals and returned transactions; 29.4: daily limits and processing fees may apply. No amount is published, so no fee can be stated. Processing: the help centre says withdrawal requests are usually processed the same day if received during the Back Office's working hours, otherwise the next working day, once the account status is 'Passed'. Business Terms 29.3 says withdrawals are generally completed within a few business days, and 29.4 that larger withdrawals may require up to seven days, so the time shown is 7 days. These are the broker's times for processing the request; arrival then depends on Skrill. No deposit time is published. Limits: no minimum withdrawal per the help centre; provider limits are shown per method in the client portal. Withdrawals can only be made by the method used to deposit and only to the client (29.6).
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 7 days
NetellerE-WalletDeposit in the client portal: Deposit, E-Payment, Pay by Neteller, then log in to Neteller to pay (help centre, 'How can I deposit via Neteller?'). Fees, broker conflict: the help centre says deposit and withdrawal fees are charged by the payment service provider and that WM Markets covers the deposit charges on Neteller; Business Terms v10.25 clause 29.2 says any fees or costs of deposits or withdrawals are borne by the client and only the net amount received is credited; 5.1(e) lists fees on deposits, withdrawals and returned transactions; 29.4: daily limits and processing fees may apply. No amount is published, so no fee can be stated. Processing: the help centre says withdrawal requests are usually processed the same day if received during the Back Office's working hours, otherwise the next working day, once the account status is 'Passed'. Business Terms 29.3 says withdrawals are generally completed within a few business days, and 29.4 that larger withdrawals may require up to seven days, so the time shown is 7 days. These are the broker's times for processing the request; arrival then depends on Neteller. No deposit time is published. Limits: no minimum withdrawal per the help centre; provider limits are shown per method in the client portal. Withdrawals can only be made by the method used to deposit and only to the client (29.6).
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 7 days
WebMoneyE-WalletDeposit in the client portal: Deposit, E-Payment, Pay by WebMoney. A screenshot of your WebMoney profile showing your name and your WMID or Z purse number is required on deposit and withdrawal (help centre, 'How can I deposit via WebMoney?'). Fees, broker conflict: the help centre says deposit and withdrawal fees are charged by the payment service provider and that WM Markets covers the deposit charges on e-wallets other than Skrill and Neteller too; Business Terms v10.25 clause 29.2 says any fees or costs of deposits or withdrawals are borne by the client and only the net amount received is credited; 5.1(e) lists fees on deposits, withdrawals and returned transactions; 29.4: daily limits and processing fees may apply. No amount is published, so no fee can be stated. Processing: the help centre says withdrawal requests are usually processed the same day if received during the Back Office's working hours, otherwise the next working day, once the account status is 'Passed'. Business Terms 29.3 says withdrawals are generally completed within a few business days, and 29.4 that larger withdrawals may require up to seven days, so the time shown is 7 days. These are the broker's times for processing the request; arrival then depends on WebMoney. No deposit time is published. Limits: no minimum withdrawal per the help centre; provider limits are shown per method in the client portal. Withdrawals can only be made by the method used to deposit and only to the client (29.6).
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 7 days
Trading software
Trading Platforms
3 trading platforms on record: MetaTrader 4, MetaTrader 5 and Proprietary platform.
WM Markets MT4 for Windows (plus MultiTerminal), Mac, Android and iOS phones and tablets, and an MT4 WebTrader in the browser. Installers are in the client portal's download centre. Servers: WMMarkets-REAL and WMMarkets-DEMO.
WM Markets MT5 for Windows, Mac, Android and iOS, plus an MT5 WebTrader in the browser. Installers are in the client portal's download centre. Supports hedging and netting, Expert Advisors and depth of market.
WM Copy Trading, the broker's copy trading service in its client portal: Followers copy Providers, who set a performance fee of up to 50% of net profits, charged weekly above a high-water mark.
Runs on
Web
Details
Websites
Global Domains
8 domains on record. All active and served over HTTPS.
Only as a discretionary loyalty reward. WM Markets' Loyalty Program terms pay clients at Gold status or higher a yield of 0.4% to 2% a year on net equity (equity minus bonus credit), calculated daily and paid monthly in Loyalty Points, at rates the broker may change at any time without prior notice. Clause 8.5 of its client agreement says no interest is paid on funds the company holds for clients and that clients waive any right to it, and clause 6.1 treats interest as a discretionary benefit, not a binding commitment.
Trading can close the complaint: clause 9.8 of WM Markets' Business Terms says that placing any transaction after submitting a complaint or claim about your account counts as accepting the account's status as of the complaint date, and that the transaction is treated as settling the claim. Under the same clause, the client agrees not to reopen the matter once it has been resolved this way.
WM Markets offers CFDs on forex, indices, shares, commodities, energies, metals, cryptocurrencies, treasuries and ETFs. Its homepage advertises more than 45 forex pairs, 15 or more indices and over 150 share CFDs, with no commission on shares and ETFs.
Complaints can be made by phone on +44 1613940573 or by email to support@wmmarkets.com, according to both WM Markets' Complaint Handling Policy page and clause 45.3 of its client agreement. The policy page promises an acknowledgement within five business days and says the process may take up to two months, while the agreement promises a written acknowledgement within two working days and a response within 21 business days, extendable to 90 days for complex cases. A complaint WM Markets cannot resolve may be referred to the Mwali International Services Authority (clause 45.6), and the agreement bars legal action brought more than three months after the cause arises (clause 33).
It can. Under clause 21.1 of WM Markets' client agreement, an account with no trading for six consecutive months is classified as inactive, disabled for trading and may incur maintenance and administration charges, for which the clause gives no amount. Clause 5.4 adds that an administration fee may be charged when an account is closed with less than 50 US dollars in it, in which case the remaining balance is zeroed and not refunded.
Yes. WM Markets' help centre says any transfer or withdrawal request removes the whole Deposit Bonus amount, regardless of the size of the transaction. The client agreement treats bonuses as discretionary benefits that the company is under no obligation to maintain and may modify, reduce or discontinue (clauses 6.1 and 6.2).
WM Markets' homepage advertises 'an additional insurance of $1,000,000 on client funds', but its client agreement describes no such policy and names no investor compensation scheme. The agreement says client funds are kept separate from the company's own funds (clause 8.4), yet also authorises the company to pledge, hypothecate or invest assets held for clients' accounts (clause 19.2), and it warns that if the company fails to meet its obligations, clients may not recover their funds (clause 49).
WM Markets lists negative balance protection on its ZERO and PRIME accounts, and clause 42.8 of its client agreement says it ensures losses will not exceed the total deposited funds in the account. The risk disclosure in the same agreement (clause 48) warns that failing to deposit additional margin may result in the liquidation of positions and a deficit for which the client is liable.
WM Markets' accounts page offers a swap-free Islamic version of the PRIME account, but not of ZERO or VIP ZERO, while its Loyalty Program terms state that swap-free accounts are available only to clients of WM Markets Ltd residing in Japan. Those terms describe swap-free trading as a loyalty benefit on any live account, for up to 7 days per trade at Silver status, up to 14 at Gold and an unlimited number at Platinum and Diamond. Swap-free accounts pay storage charges on positions held overnight instead of swaps, and clause 17.10 of the client agreement lets WM Markets withdraw swap-free or storage-group benefits from clients who hold long-term positions with negative swap values without regular intraday trading.
WM Markets does not accept residents of the United States, and visitors from Cyprus and Greece are told that it does not accept clients from their region. Its help centre says the services available depend on the country of residence, as shown in the sign-up form's country list, and on 24 October 2026 that list did not include the United Kingdom, any EU member state, Australia or Japan.
WM Markets' help centre says withdrawal requests are usually processed the same day if received during its back-office working hours, otherwise the next working day, once the account status is 'Passed'. The client agreement says withdrawals are generally completed within a few business days and that larger ones may take up to seven days to process, after which the payment provider's own transfer time applies. The agreement also lets the company withhold or reject a withdrawal on nine listed grounds, including reasonable doubt about the activity in the account (clause 29.3).
WM Markets accepts bank transfer, Visa, Mastercard and Maestro cards, Skrill, Neteller and WebMoney, with further methods shown by region in the client portal. Withdrawals go back by the method used to deposit and only to the account holder. Its help centre says WM Markets covers deposit charges on cards and e-wallets, but clause 29.2 of the client agreement says any fees or costs of deposits and withdrawals are borne by the client, and no fee amounts are published.
WM Markets is operated by WM Markets Ltd, which its client agreement describes as a company registered in the Comoros under registration number HA00124733, with its registered office on Bonovo Road, Fomboni, Island of Moheli. WIKILIX's check of 24 October 2026 found WM Markets Ltd listed under that number on the register of the Mwali International Services Authority (MISA), which confirms the company; a company listing is not a trading licence. The agreement is governed by the laws of the Comoros.
Yes. The PRIME account charges no commission, with spreads from 1.0 pips, while ZERO has spreads from 0.0 pips plus 8 US dollars per round lot: the accounts page applies that commission to forex, metals and crypto CFDs, but help-centre articles updated in July 2026 apply it to forex CFDs only. VIP ZERO charges 5 US dollars per round lot on forex and nothing on other assets, according to the help centre. The client agreement also allows a currency conversion margin of 1% to 2% (clause 11.1).
WM Markets support can be reached by live chat on its website, by email at support@wmmarkets.com or by phone on +44 1613940573. Its help centre says customer support operates 24 hours a day, Monday to Friday, and clients can also send requests from the Contact Us section of the client portal. The website is available in English, Arabic, Persian, Malay and Indonesian.
WM Markets offers leverage of up to 1:2000 on its ZERO, PRIME and VIP ZERO accounts. The level is chosen when the account is opened and can be changed in the client portal, and the broker also applies dynamic leverage, set in tiers by instrument.
The minimum deposit is 50 US dollars on the PRIME account and 1,000 US dollars on the ZERO account, according to WM Markets' accounts page. Its help centre calls the PRIME figure a recommended minimum deposit and sets the ZERO minimum at 1,000 for USD, EUR and GBP accounts and 150,000 for JPY accounts. No minimum is published for VIP ZERO, which ZERO account holders can request.
WM Markets offers MetaTrader 4 and MetaTrader 5, each for Windows, Mac, Android and iOS and as a WebTrader in the browser, and MT4 also comes with MultiTerminal for managing several accounts. Its WM Copy Trading service runs in the client portal, where Providers set a performance fee of up to 50% of net profits, charged weekly above a high-water mark, and it may not be available in every region. The WM Markets Mobile App is for opening, funding and managing accounts, while trades are placed in the MT4 or MT5 apps.
WM Markets claims a single offshore licence, despite the 'stringent multi-regulation' its homepage advertises. WM Markets Ltd says it is authorised and regulated by the Mwali International Services Authority (MISA) in the Comoros under licence number BFX2024009, and it names no onshore regulator. WIKILIX's check of 24 October 2026 found the licence listed as active on the MISA register from May 2024 to April 2025; the most recent register entry that could be read, from 24 March 2025, gave it an end date of 6 February 2026, and a renewal could not be confirmed. MISA runs no investor compensation scheme, and the client agreement warns that clients may not recover their funds if WM Markets Ltd, which is their counterparty, fails to meet its obligations (clause 49).
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