WM Markets can withhold or reject any withdrawal, in whole or in part, on nine listed grounds. One of them is simply reasonable doubt about the activities in your account. Another is a dispute between you and the company.
Why this matters
You cannot read clause 29.3 and work out whether your own withdrawal will be paid. Large withdrawals can take seven days, daily limits and processing fees apply, and no clause sets an outer limit on a review.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Harder than usualHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.7 daysThe figure this clause puts a number on, taken from the broker's own words.
The Company reserves the right to withhold or reject withdrawal requests (in whole or in part) under the following circumstances:
Where it sits: section 114 of 263 in the Client Account Agreement, 43% of the way through.We counted the numbered sections in the Client Account Agreement. This clause sits in section 114 of 263, about 43% of the way through. A fee written on the first page and the same fee written near the end are not the same disclosure.
Firms licensed by the FCA or CySEC must return client money promptly on request and must be able to justify any refusal to a regulator. This contract lets WM Markets refuse on grounds it defines itself, with no deadline and no appeal.
WM Markets is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
- Worse together with Exhibit 2Read these two clauses together. Each one costs more because the other exists.Asking for a withdrawal both starts a review the broker can decline and destroys your entire bonus balance.
