Stop logging in and trading, and Zynerix takes 10% of your balance every month. The deposit and withdrawal policy sets that off after 6 months of quiet. The copy of the same policy inside the terms sets it off after 3, and nothing says which one applies to you.
Why this matters
A balance you leave alone is not safe at rest, it shrinks. Zynerix sends you no warning before the first deduction, and no clause caps how many months it can repeat.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Harder than usualHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.10%The figure this clause puts a number on, taken from the broker's own words.
If you did not login and traded from your account within six (6) months (“Dormant Account”), your Dormant Account will be subject to a deduction of 10 % each month (the “Dormant Fee”).
What it costsThe same clause worked out on a round number, so you can see it in money or in days. It is an example, not a quotation.A $1,000 balance loses $100 in the first month it counts as dormant. At 10% of that starting figure each month, ten months of quiet accounts for all $1,000.
Firms licensed by the FCA and CySEC must disclose the costs and charges of the service to a retail client before that client trades. Zynerix publishes two different starting points for this fee, 3 months and 6 months, and points to a fee schedule that is not on its site.
Zynerix is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
What happens, and whenThe Trigger column is what has to happen first. Once that point is reached, the broker may do what the next column says. Every rung names the clause it came from, so you can check it.
| Trigger | What the broker may then do | Clause |
|---|---|---|
| After 1 month | Zynerix can send your deposit back to whoever sent it if you have not traded. | Refund and Return policy |
| After 3 months | The policy inside the terms starts a 10% monthly deduction from your account. | Terms and Conditions, Deposit and Withdrawal Policy (WD Policy), Deposits |
| After 6 months | The standalone policy calls the account dormant and starts the same 10% monthly deduction. | Deposit and Withdrawal Policy, Deposits |

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