Wikilix
Licence record

CySEC licence 266/15

Holder
InstaForex
Jurisdiction
Cyprus
Last checked
Sep 8, 2026

This is Wikilix's record of a licence issued by Cyprus Securities and Exchange Commission. It sets out what the register says, what we checked, and what the authority's own rules protect.

WIKILIX

Licence intelligence

RecordModified Sep 11, 2026

Licence Verification Record

Cyprus Securities and Exchange Commission 266/15

Wikilix read the CySEC register on Sep 8, 2026. This is what it said.

Issuing authority
Cyprus Securities and Exchange Commission
Jurisdiction
Cyprus
Effective
Jan 13, 2015
Register status
Active

Checked Sep 8, 2026

A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.

wikilix.com/licenses/cyprus-securities-and-exchange-commission/instaforex/266-15Fields on file 8 / 11

Our check
Checked

What we checked

We found this licence on the issuing authority's own register.

Wikilix check
Confirmed on the register
Authority strength
Tier 2
Jurisdiction
Cyprus
Last checked
Sep 8, 2026
Register says
Active

Finding

A full Cyprus Investment Firm licence under MiFID, held by Instant Trading EU Ltd. It is a genuine European trading licence with client-money rules and access to the Cypriot investor compensation scheme, but it covers only accounts opened through the European website, not the offshore entity that serves most clients. Client protection: Moderate to good for EU clients: segregated funds, MiFID conduct rules and compensation scheme cover up to 20,000 euros. No protection at all for clients contracted to the offshore entity.. Effective: 13 Jan 2015.

Exhibit

Register screenshot, captured Sep 8, 2026
The register

What the authority publishes

Printed as the register prints it. A field that is missing here is one nobody has recorded, not one the register leaves blank.

Licence number
266/15
Register status
Active
Effective from
Expires
No expiry shown
The authority

About CySEC

Cyprus Securities and Exchange Commission is the authority that issued this licence, and the jurisdiction it applies in is Cyprus.

Full name
Cyprus Securities and Exchange Commission
Jurisdiction
Cyprus
Strength
Tier 2Well-established regimes with real supervision, usually with lower compensation limits than tier 1.
Established
2001
Oversight
A government or statutory body
Firms we track under it
216 firms
Regulates
Forex, Stocks, Options, Derivatives, Commodity, Securities, Futures, CFD
Licences it issues
CIF – Own Account / Matched Principal (CFDs)
Typical cost of a licence
€50000-100000
Public register
Searchable by the public
Transparency
High
Protection

What this licence protects

CySEC's own rules for the firms it authorises.

  • Compensation schemeUp to €20000 (ICF)
  • Client money kept separate
  • Negative balance protection
  • Complaints routeCyprus Financial Ombudsman
  • Maximum leverage1:30
This describes the authority's regime, not how InstaForex applies it.
The holder

Who holds this licence

The licence above is recorded against InstaForex. A licence is issued to a legal company, so the companies below are what you would search a corporate register for.

Broker
InstaFinance Ltd.
Based in
British Virgin Islands
Wikilix score
48.3the firm’s overall score, not a rating of this licence

Wikilix has flagged InstaForex as a suspected clone of another firm. That is a finding about the firm, not about this licence — the register’s own wording above is what states this entry’s standing.

Recorded companies

None of these matches the name the register printed, so we do not say which one holds this licence.

  • INSTAFINANCE LIMITEDUnited Kingdom · Reg. 15769246 · Oct 28, 2021
  • INSTATECH, LTD.United States · Reg. 800303083 · Apr 23, 1986
  • INSTA GLOBAL LTDUnited Kingdom · Reg. 12556736 · Sep 25, 2024
Provenance

Where this record came from

Every date below has already happened. We do not publish a promised next-update date, because we do not schedule per-licence re-checks.

Official source
The issuing authority’s registerPublished by the authority, not by Wikilix.
Last checked by Wikilix
Record last edited
When this entry was last changed in our database, which may be a correction rather than a change at the register.
Evidence held
A screenshot of the register entry is on file.
Wikilix records what an authority published. It does not issue or endorse authorisations.
Also on record

Other licences InstaForex holds

One other licence is on record for InstaForex.

Frequently Asked Questions

Questions about this licence

Answered from this register entry and the authority’s own record.

Most Popular Questions

Yes. The contacts page publishes a WhatsApp number for support and finance enquiries on +31 97006520768 and a separate number for partner relations on +31 97006520113.

Separate Telegram bots are linked for support, the financial department and partner relations. For anything involving money it is worth repeating the request by email as well, so that you keep a record you control.

The broker publishes a dedicated complaints address, complain@instaforex.com, on its contacts page, kept separate from the general support address.

Keep your own record of the correspondence. The operating entity named in the site footer is registered in the British Virgin Islands, an offshore jurisdiction with no investor compensation scheme, so an unresolved complaint has no local compensation route to fall back on.

Yes. A live chat window is available on the broker's contacts page and on its support centre, alongside a callback request form for clients who would rather be telephoned.

The broker describes its support desk as operating 24/7, while the financial, partner relations and dealer departments are listed with hours of 08:00 to 17:00 (UTC+00).

The address the broker publishes on its contacts page is 27th floor, The Prism Tower, Business Bay, Dubai, UAE, alongside a United Arab Emirates telephone number.

That is a contact office rather than a statement of where the operating company is incorporated. The corporate entity and its registered address are recorded separately on this profile and are checked against official company registries.

The broker publishes several channels on its contacts page: email to support@mail.instaforex.com for general support and complain@instaforex.com for complaints, a telephone line on +971 8000 321266, WhatsApp, and a Telegram support bot.

Specialist departments have their own addresses and hours: finance@mail.instaforex.com, partners@mail.instaforex.com and dealer@instaforex.com, each staffed 08:00 to 17:00 UTC. The general support desk is advertised as operating 24/7.

Yes. The broker's contacts page publishes a support desk it describes as available 24/7, reachable at support@mail.instaforex.com and, for complaints, complain@instaforex.com, while the financial, partner relations and dealer departments are listed as working 08:00 to 17:00 (UTC+00).

Its support centre is published in fourteen languages: English, Russian, Arabic, Bengali, Chinese, Hindi, Kazakh, Malay, Thai, Ukrainian, Urdu, Uzbek, Vietnamese and Indonesian. Live chat, a callback request form, WhatsApp and department specific Telegram bots are offered alongside email.

The minimum deposit amount at InstaForex is 1 USD according to WIKILIX data. However, some funding methods such as bank cards, wire transfers, Skrill, and Neteller require a minimum deposit of 1000 USD.
Deposits via bank cards, bank wire transfers, Skrill, Neteller, PayCo, and cryptocurrencies are generally fee-free from the broker side. Withdrawal fees vary by method, for example, bank cards incur 2.5% plus a fixed fee, bank wire transfers have a 2% fee, Skrill charges 1.39%, and Neteller 2% plus an additional $1 for withdrawals under $50.
InstaForex provides access to MetaTrader 4 and MetaTrader 5 trading platforms. Both platforms support multiple device types including desktop, mobile, and web versions, and offer advanced charting and algorithmic trading tools.

InstaForex advertises an offshore licence, which is not the same thing as confirmed supervision. The footer of the broker's own site names InstaFinance Ltd, registration number 1811672, at 4th Floor, Water's Edge Building, Meridian Plaza, Road Town, Tortola, British Virgin Islands, and states licence number SIBA/L/14/1082 issued by the BVI FSC.

The British Virgin Islands is a low tier jurisdiction with light conduct supervision and no investor compensation scheme, so a client in dispute over a withdrawal has little practical local remedy. Read the licence as a claim the broker publishes about itself and weigh it accordingly before depositing.

Licence 266/15 was issued by Cyprus Securities and Exchange Commission (CySEC), the financial authority for Cyprus.
InstaForex holds this CySEC licence. A licence on record means the authority published an entry; it is not an endorsement.
We located this entry on the CySEC register. Note that confirming a register ENTRY is not the same as confirming a live licence — the register’s own wording on this page is what states its current standing.
Wikilix rates CySEC tier 2: a well-established regime with real supervision, usually with lower compensation limits than a tier-1 authority.
This page links straight to the CySEC register. Search it for 266/15, and for the name InstaForex rather than the trading brand.
InstaForex has one other licence on record with Wikilix, across one jurisdiction. They are listed further down this page.
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