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CommBank logo

CommBank

Regulated
Australia
Since 1911
Last Updated:

Trading Conditions

Min Deposit:
AUD500
Max Leverage:
N/A
Account Types
  • CommSec Australian Shares
  • CommSec Pocket ETFs
  • Everyday Investing

Official website

Homepage of commbank.com.au as we captured it

commbank.com.au

Online · checked Oct 28, 2026

8 pages archived · Oct 28, 2026

Also on our record

3 more addresses
  • my.commbank.com.auClient portal

Funding Methods

8 methods

Transfer between CommBank accounts

bank transfer
Instant
Fee:Free
Fee:Free

Bank transfer (BSB and account number)

bank transfer
Up to 24 hours
Fee:Free
Fee:Free

PayID payments

bank transfer
Up to 24 hours
Fee:Free
Fee:Free

Direct credits

bank transfer
Not recorded
Fee:Not recorded
Fee:Not recorded

International Money Transfer

wire transfer
Up to 1 day
Fee:A$11
Fee:A$30

CommBank ATMs

other
Instant
Fee:Not recorded
Fee:Free

Overseas ATM withdrawals

other
Not recorded
Fee:Not recorded
Fee:A$5

Bank@Post transactions

other
Up to 10 days
Fee:Not recorded
Fee:Not recorded

Trust rating

Good

74 out of 100 · 76% checked

It holds a valid ASIC 234945 licence and 3 more, and our investigation found it appears legitimate.

We checked CommBank on 2026-10-28 across its regulation, company record, client terms, trading offer and service, and could verify 76% of its record. Its strongest valid licence is ASIC 234945, with 3 more valid. The score of 74 is what the checked record adds up to; nothing held it down. What would move the score: policy risk, critical clauses, withdrawal rails. Our published investigation found it appears legitimate, with 30 years of track record. Its client terms have not been reviewed yet.

Score last calculated 2026/10/28

Company Information

Full Name:Commonwealth Bank of Australia
Founded:1911
Headquarters:Australia
Enterprise Offices:2offices

Customer Support

Phone:
+61 2 9999 3283
Live Chat:
24/7
Response Time:
—
Languages:
English
Scroll Down
Editorial review
Updated

Broker Summary

What Wikilix has recorded about CommBank: its history, the licences it holds, its trading conditions and its fees.

CommBank Broker Overview

CommBank is the brand of Commonwealth Bank of Australia, an Australian bank that dates its history to 1911 and is licensed by ASIC and authorised by APRA. Alongside everyday banking it offers three ways to invest in the CommBank app: CommSec Australian Shares for ASX-listed shares and ETFs, with brokerage from A$5 a trade, CommSec Pocket for themed ETFs, and Everyday Investing for diversified managed funds. These are share and fund investing services, not forex or CFD trading, and no leverage figure is published for any of them.

Is CommBank Regulated?

Yes: Commonwealth Bank of Australia holds Australian financial services licence (AFSL) 234945 from the Australian Securities and Investments Commission (ASIC), and the Australian Prudential Regulation Authority (APRA) lists it as an authorised deposit-taking institution under the Banking Act 1959. Both were confirmed on the regulators' own registers on 28 October 2026. Bankwest operates under the same banking authorisation, and the bank's website gives 234945 as its Australian credit licence number as well.

Two subsidiaries hold licences of their own. Commonwealth Securities Limited (CommSec, ABN 60 067 254 399), which provides CommSec Australian Shares, holds AFSL 238814, effective since 1 December 2003 and confirmed on ASIC's register on 28 October 2026. In the Netherlands, Commonwealth Bank of Australia (Europe) N.V., based in Amsterdam, holds a banking licence from De Nederlandsche Bank (DNB) under relation number R161193, effective since 2 December 2020 and confirmed on DNB's register on 28 October 2026. It serves wholesale and institutional clients, not retail investors.

Commonwealth Bank of Australia

Commonwealth Bank of Australia (ACN 123 123 124, ABN 48 123 123 124) was registered as a company on 17 April 1991, and the ASIC company register gives its principal place of business as Commonwealth Bank Place South, Level 1, 11 Harbour Street, Sydney NSW 2000. Its registration was confirmed on the ASIC company register and the Australian Business Register on 28 October 2026. The bank issues the accounts that hold investors' cash, including the Commonwealth Direct Investment Account (CDIA) that settles share trades, as well as foreign exchange products such as spot and forward FX transactions, foreign currency accounts and the Travel Money Card. CommSec is its wholly owned subsidiary, while the Everyday Investing funds are issued by a separate company, Colonial First State Investments Limited, with Commonwealth Private Limited as investment manager and CommBank as distributor.

CommBank License 234945

ASIC's register shows AFSL 234945 as current under the name COMMONWEALTH BANK OF AUSTRALIA, effective since 1 December 2003, with no expiry date. Its conditions authorise the bank to provide financial product advice, deal in financial products, underwrite issues of securities, make a market in foreign exchange contracts, derivatives, debentures, stocks or bonds and carbon and emissions units, and operate custodial or depository services other than investor directed portfolio services, for retail and wholesale clients.

Is CommBank Safe?

CommBank is a long-established bank supervised by ASIC and APRA, but that supervision does not protect investments from market losses, and not every investing product is the bank's own. The Australian Government's Financial Claims Scheme guarantees eligible deposits up to A$250,000 per account holder; it does not cover shares, ETFs or managed funds. The bank describes CommSec as a non-guaranteed subsidiary, and its site says that Everyday Investing customers invest in Colonial First State managed funds, not in CommBank products.

CommBank Account Types

  • CommSec Australian Shares: more than 2,000 ASX-listed shares and ETFs. The first trade in any investment must be at least A$500 and later trades in the same investment at least A$100. Opening is free, with no monthly or ongoing account fees.
  • CommSec Pocket ETFs: 10 themed ETFs from A$50 per trade, with optional fortnightly or monthly auto-invest.
  • Everyday Investing: four diversified managed funds (Conservative, Balanced, Growth and High growth) from A$2 per investment, with optional weekly, fortnightly or monthly recurring investments.

CommSec Australian Shares and Everyday Investing are open to people aged 18 or over with an Australian residential address. CommSec Australian Shares also requires an Australian postal address, identity verification and tax residency details, while Pocket and Everyday Investing need an eligible CommBank account to fund them.

CommBank Commissions and Fees

Brokerage on CommSec Australian Shares is A$5 up to A$1,000, A$10 up to A$3,000, A$19.95 up to A$10,000, A$29.95 up to A$25,000 and 0.12% above A$25,000. These rates apply to online trades in the CommBank app that are CHESS sponsored with CommSec and settled to a CDIA; trades settled to another institution's account or placed by phone cost more, and the bank notes that other fees and costs may apply.

CommSec Pocket charges A$2 per trade up to A$1,000 and 0.20% above, although a limited-time offer removes brokerage on Pocket trades executed until 31 March 2027. A late settlement fee of A$10 applies if funds are short at settlement, and the ETF providers' management fees are included in the unit price. Everyday Investing charges a monthly access fee of A$0 while the balance is under A$1,000 and A$2 once it reaches A$1,000, plus management fees and costs of 0.35% a year and estimated transaction costs of 0.05% a year.

CommBank Leverage

No leverage figure is published for any CommBank investing account. Investors who want to borrow to invest can apply for a CommSec Margin Loan secured on a portfolio of ASX shares, ETFs and managed funds; its page explains gearing, margin calls and lending ratios that can be reduced, but publishes no maximum lending ratio.

CommBank Trading Platforms

CommBank's own platform is the CommBank app for iPhone (iOS 15.0 or later) and Android (8.0 or later), where Australian shares are traded directly, with no separate platform needed. Within CommSec, the app covers Pocket and individual CommSec Australian Shares accounts. Other CommSec account types, more detailed market research and advanced trading tools are on the CommSec app, which uses the same NetBank ID, and on the CommSec website, and Pocket also has its own CommSec Pocket app.

CommBank Deposits and Withdrawals

Investing is funded from CommBank bank accounts rather than a separate trading balance. CommSec Australian Shares settles from a CDIA, opened automatically, with no monthly fee and no minimum balance when opened through CommSec: the trade amount and brokerage are debited two business days after a purchase, and sale proceeds less brokerage are credited after settlement. Pocket trades are paid from a linked eligible CommBank account, with sale proceeds typically arriving two business days after a sale, and Everyday Investing withdrawals are typically available in two business days.

A CDIA can be funded instantly and free of charge from another CommBank account, or from another bank using its BSB and account number. Payments by BSB or PayID are usually processed within minutes, but first-time and some other transfers can be held for 24 hours, and the default daily limit for paying a PayID or a non-linked account is A$2,000, which can be changed up to A$40,000. International Money Transfers are free when sent online in a foreign currency, cost A$30 when sent in Australian dollars or from a branch, and cost up to A$11 to receive. The bank may limit payments to cryptocurrency or digital asset exchanges to A$10,000 a calendar month.

CommBank Support

Messaging in the CommBank app is available 24/7 through the Ceba virtual assistant and messaging specialists. The personal banking line, 13 2221, is open from 8am to 8pm AEST seven days a week, with lost or stolen cards and fraud handled at any time, and +61 2 9999 3283 is available 24/7 from overseas. CommSec share trading enquiries go to 13 1519 (+61 2 9115 1417 from overseas), Monday to Friday from 8am to 6pm Sydney time. Complaints can be made on 1800 805 605, through the online form in NetBank, at a branch or by post; no general support or complaints email address is published. A complaint the bank does not resolve can be taken to the Australian Financial Complaints Authority (AFCA), where the bank's membership number is 10008.

CommBank Pros and Cons

Pros:

  • The bank's ASIC and APRA authorisations, and CommSec's ASIC licence, are confirmed on the regulators' registers.
  • Shares, ETFs and managed funds in the same app as everyday banking, settled from a bank account with no monthly fee.
  • Low entry points: A$2 for Everyday Investing and A$50 for Pocket ETFs.
  • Australian share brokerage published in full, from A$5 a trade, and no brokerage on Pocket trades executed until 31 March 2027.
  • In-app messaging around the clock.

Cons:

  • No forex or CFD trading and no published leverage.
  • CommSec Australian Shares and Everyday Investing require an Australian residential address.
  • The A$5 rate depends on online trading, CHESS sponsorship and settlement to a CDIA; other trades cost more.
  • The Financial Claims Scheme covers deposits, not investments; CommSec is a non-guaranteed subsidiary, and the Everyday Investing funds are Colonial First State products.

CommBank Review and Assessment

CommBank is a bank-run investing service rather than a forex broker, offered by a licensed Australian bank. For people in Australia who already bank with CommBank, it brings ASX shares, ETFs and managed funds into one app, with published brokerage and low minimums. Anyone looking for a forex or CFD account or for leverage will not find one here, and the main point to check before investing is which company provides each product.

Website archive
Captured

Website snapshots

8 full-page captures of CommBank's own site, archived so what they said can still be read after the pages change.

8 pages
Homepage
Financial Claims Scheme (Deposit Protection)
Important Information (FSGs, PDSs & Terms)
Our Company
Compare Bank Accounts
Contact Us
Complaints & Compliments
Important Information & Licensing (CommSec)
Captured by Wikilix from the broker's live site. Open any shot to read it full size.
Regulation check
Checked

Regulatory Licenses

CommBank holds a tier-1 or tier-2 licence that we confirmed on the regulator's own register. Each licence below opens its record of what that register says.

4 of 4 checked
Licences on record
4
Confirmed on register
4
Tier 1 or 2
4
Offshore
0

WIKILIX

Licence intelligence

The strongest of 4 licences on file

Licence Verification Record

Australia Securities & Investment Commission 234945

Wikilix read the ASIC register on Oct 28, 2026. This is what it said.

Name on the register
COMMONWEALTH BANK OF AUSTRALIA
Jurisdiction
Australia
Authority strength
Tier 1
Licence type
Market Making(MM)
Register status
Active
Effective
Dec 1, 2003
Shown on the CommBank website
Shown

Checked Oct 28, 2026

Permissions

  • provide financial product advice
  • deal in a financial product by issuing, applying for, acquiring, varying or disposing of a financial product
  • deal in a financial product by applying for, acquiring, varying or disposing of a financial product on behalf of another person
  • deal in a financial product by underwriting an issue of securities
  • make a market for the following financial products: foreign exchange contracts; derivatives; debentures, stocks or bonds issued or proposed to be issued by a government and/or debentures issued by any other body; carbon units; Australian carbon credit units; eligible international emissions units
  • operate custodial or depository services other than investor directed portfolio services

What our check found

Australian financial services licence held by Commonwealth Bank of Australia. It allows advice, dealing and market making in foreign exchange contracts and derivatives, as well as deposit, payment, securities and insurance products, for retail and wholesale clients. The website gives the same number for its Australian credit licence. Client protection: Strong: conduct supervision by ASIC, and free external complaints handling through AFCA (membership 10008). Effective: 1 Dec 2003.

Client protection under this licence

  • No compensation schemeNo mandatory insurance (but strict fund segregation)
  • Negative balance protection
  • Complaints routeAFCA
  • Maximum leverage1:28

These are the rules ASIC sets for the firms it licenses. They are not a statement about how CommBank applies them, or about which of its companies would hold your account.

A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.

Trading accounts
Updated

Account Types

3 account types on record. Minimum deposit from AUD 2.

3 account types
AccountMin DepositMax LeverageCommission
CommSec Australian SharesStocks · InvestAUD 500Not recordedBrokerage per trade (online in the CommBank app, CHESS sponsored, settled to a CDIA): $5 up to $1,000; $10 up to $3,000; $19.95 up to $10,000; $29.95 up to $25,000; 0.12% over $25,000. No monthly fees or ongoing account charges.
CommSec Pocket ETFsETF · InvestAUD 50Not recordedBrokerage $2 per trade up to $1,000, 0.20% above $1,000; $0 brokerage on Pocket trades executed until 31 March 2027 (limited-time offer). No ongoing account fees; a $10 late settlement fee may apply.
Everyday InvestingInvestAUD 2Not recordedMonthly access fee $0 when the account balance is under $1,000, $2 at $1,000 or more; management fees and costs 0.35% p.a. and transaction costs 0.05% p.a. (estimated), both reflected in the unit price.
Account names and conditions as published by CommBank, recorded by Wikilix.
Client acceptance

Country availability

Where CommBank says it will and won't take clients

236 countries

Confirmed blocked

Named in the broker's own terms

CUCubaIRIranKPNorth KoreaSYSyria

Likely blocked

Reported, not verified against a primary source

AFAfghanistanMMMyanmarVEVenezuelaYEYemen

Explicitly accepted

Named as accepted — not a full list of served markets

ADAndorraAEUnited Arab EmiratesAGAntigua and BarbudaAIAnguillaALAlbaniaAMArmeniaAOAngolaAQAntarcticaARArgentinaASAmerican SamoaATAustriaAUAustralia
Show 216 more
AWArubaAXÅland IslandsAZAzerbaijanBABosnia and HerzegovinaBBBarbadosBDBangladeshBEBelgiumBFBurkina FasoBGBulgariaBHBahrainBIBurundiBJBeninBLSaint BarthélemyBMBermudaBNBrunei DarussalamBOBoliviaBQBonaire, Sint Eustatius and SabaBRBrazilBSBahamasBTBhutanBVBouvet IslandBWBotswanaBYBelarusBZBelizeCACanadaCCCocos (Keeling) IslandsCFCentral African RepublicCHSwitzerlandCKCook IslandsCLChileCMCameroonCNChinaCOColombiaCRCosta RicaCVCabo VerdeCWCuraçaoCXChristmas IslandCYCyprusCZCzechiaDEGermanyDJDjiboutiDKDenmarkDMDominicaDODominican RepublicDZAlgeriaECEcuadorEEEstoniaEGEgyptEHWestern SaharaESSpainETEthiopiaFIFinlandFJFijiFKFalkland IslandsFMMicronesiaFOFaroe IslandsFRFranceGAGabonGBUnited KingdomGDGrenadaGEGeorgiaGFFrench GuianaGGGuernseyGHGhanaGIGibraltarGLGreenlandGMGambiaGNGuineaGPGuadeloupeGQEquatorial GuineaGRGreeceGSSouth Georgia and the South Sandwich IslandsGTGuatemalaGUGuamGWGuinea-BissauGYGuyanaHKHong KongHMHeard Island and McDonald IslandsHNHondurasHRCroatiaHTHaitiHUHungaryIDIndonesiaIEIrelandILIsraelIMIsle of ManINIndiaIOBritish Indian Ocean TerritoryISIcelandITItalyJEJerseyJMJamaicaJOJordanJPJapanKEKenyaKGKyrgyzstanKHCambodiaKIKiribatiKMComorosKNSaint Kitts and NevisKRSouth KoreaKWKuwaitKYCayman IslandsKZKazakhstanLALaosLCSaint LuciaLILiechtensteinLKSri LankaLRLiberiaLSLesothoLTLithuaniaLULuxembourgLVLatviaLYLibyaMAMoroccoMCMonacoMDMoldovaMEMontenegroMFSaint Martin (French part)MGMadagascarMHMarshall IslandsMKNorth MacedoniaMLMaliMNMongoliaMOMacaoMPNorthern Mariana IslandsMQMartiniqueMRMauritaniaMSMontserratMTMaltaMUMauritiusMVMaldivesMWMalawiMXMexicoMYMalaysiaMZMozambiqueNANamibiaNCNew CaledoniaNENigerNFNorfolk IslandNINicaraguaNLNetherlandsNONorwayNPNepalNRNauruNUNiueNZNew ZealandOMOmanPAPanamaPEPeruPFFrench PolynesiaPGPapua New GuineaPHPhilippinesPLPolandPMSaint Pierre and MiquelonPNPitcairnPRPuerto RicoPTPortugalPWPalauPYParaguayQAQatarRERéunionRORomaniaRSSerbiaRURussiaRWRwandaSASaudi ArabiaSBSolomon IslandsSCSeychellesSESwedenSGSingaporeSHSaint HelenaSISloveniaSJSvalbard and Jan MayenSKSlovakiaSLSierra LeoneSMSan MarinoSNSenegalSRSurinameSTSao Tome and PrincipeSVEl SalvadorSXSint Maarten (Dutch part)SZEswatiniTCTurks and Caicos IslandsTDChadTFFrench Southern TerritoriesTGTogoTHThailandTJTajikistanTKTokelauTLTimor-LesteTMTurkmenistanTNTunisiaTOTongaTRTürkiyeTTTrinidad and TobagoTVTuvaluTWTaiwanTZTanzaniaUAUkraineUGUgandaUMUnited States Minor Outlying IslandsUSUnited StatesUYUruguayUZUzbekistanVAHoly SeeVCSaint Vincent and the GrenadinesVGVirgin Islands (British)VIVirgin Islands (U.S.)VNViet NamVUVanuatuWFWallis and FutunaWSSamoaYTMayotteZASouth AfricaZMZambia
How we know — 11 sources
  1. 1Confirmed blocks (CU, IR, KP, SY): clause 5.4 of CommBank's Transaction, Savings and Investment Account Terms and Conditions (1 October 2026, https://www.commbank.com.au/content/dam/commbank/personal/apply-online/download-printed-forms/SavingsInvestment_ADB2852.pdf) says: “Should we reasonably suspect you are residing in a sanctioned jurisdiction, we may without notice close your account or any account access methods. A list of sanctioned jurisdictions may be found at commbank.com.au/sanctionedcountries.”
  2. 2That list (https://www.commbank.com.au/support.banking.accessing-online-services-overseas.html) says: “You're currently unable to access online services from the following countries or regions: Cuba, Iran, North Korea, Syria, The Occupied Regions of Ukraine (e.g. Crimea, Sevastopol, Donetsk, Luhansk, Zaporizhzhia, Kherson and any other applicable region).”
  3. 3The Sanctions Compliance page (https://www.commbank.com.au/about-us/opportunity-initiatives/policies-and-practices/sanctions-compliance.html) names Iran, Syria, North Korea, Cuba and the occupied regions of Ukraine as comprehensively sanctioned, and says the group's sanctions policy addresses prohibitions on dealings involving them, “including customer access to the Group's banking platforms from these regions”. None of the four countries is offered as a current-address country in CommBank's pre-arrival account application for people moving to Australia.
  4. 4The occupied regions of Ukraine have no ISO country code of their own, so they appear in these notes only. Ukraine itself is offered in the pre-arrival account application and is on the accepted list.
  5. 5Likely blocked, unconfirmed (AF, MM, VE, YE): the Sanctions Compliance page says “Other restrictions on dealings and transactions may apply to other countries that have substantive sanctions imposed on them such as Russia, Belarus, Myanmar, Afghanistan, Yemen and Venezuela. Personal and commercial transactions with these countries may be limited.” CommBank does not say it refuses residents of these four countries, so the block is inferred from that wording and from all four being left out of the pre-arrival account application's country list.
  6. 6Russia and Belarus are named in the same sentence on the Sanctions Compliance page, but the pre-arrival account application (https://www2.my.commbank.com.au/netbank/EO.Apply.MigrantCustomers/Application.aspx?dl=DCSQPJEP4L) offers both as a current-address country. The application decides, so RU and BY are on the accepted list, although CommBank says transactions with them may be limited.
  7. 7Accepted list (228 codes): the countries and territories offered under “What is your current address?” in CommBank's pre-arrival application for people moving to Australia and in its version for international students (linked from https://www.commbank.com.au/banking/ready-to-apply/migrants.html and https://www.commbank.com.au/banking/ready-to-apply/international-students.html). It is only for people who “Will arrive in Australia in the next 14 days” or “Have arrived in Australia in the past 12 months”. Visitor visas under subclass 600, 601 or 651 are not accepted, and ID must be verified at a CommBank branch in Australia within 20 days or the account may close.
  8. 8Australia: the standard online application for a Smart Access account requires applicants to “Have an Australian residential address” (https://www.commbank.com.au/banking/everyday-account-smart-access.html).
  9. 9Nauru: an addendum to the same terms (effective 1 October 2026) covers customers whose CommBank profile is created in Nauru. They are served by CommBank's agency in Nauru and can open only the Streamline Basic and NetBank Saver accounts.
  10. 10Left out of the pre-arrival application but named on no CommBank sanctions page: DR Congo (CD), Republic of the Congo (CG), Côte d'Ivoire (CI), Eritrea (ER), Iraq (IQ), Lebanon (LB), Nigeria (NG), Pakistan (PK), Palestine (PS), Sudan (SD), Somalia (SO), South Sudan (SS) and Zimbabwe (ZW). For a country that is not listed, the application says “Open your account at any CommBank branch when you arrive in Australia.” That is an in-branch alternative, not a refusal, so these countries are in no list.
  11. 11The application's country list also has entries for “Herzegovina” and “Netherlands Antilles”, which have no current ISO country code, so they are in no list. Bosnia and Herzegovina (BA) and the former Antilles islands (BQ, CW, SX) are offered separately and are on the accepted list.
Recorded by WIKILIX research, not published by the broker, and not a guarantee. A country listed nowhere above is not thereby accepted — check CommBank's own terms before you open an account.
Deposits & withdrawals

Funding Methods

10 ways to fund an account. 3 with no deposit fee. 2 credit instantly. The costliest way in is International Money Transfer at AUD 11.

10 methods
MethodDeposit feeWithdrawal feeMin depositWithdrawal min / maxProcessing
Transfer between CommBank accountsBank Transfer
Instant and free between your own CommBank accounts: the CDIA page says you can 'instantly transfer funds seamlessly between all your CBA accounts' and lists 'Electronic withdrawal: Free' and 'unlimited free electronic transactions'; for security the bank may place a hold on funds transferred to or from an account. No daily transfer limit applies between your own CommBank accounts (How do I transfer money? page). This is how the CDIA, the settlement account for CommSec Australian Shares and Pocket ETFs, is usually funded ('Transfer between accounts' in the CommBank app). First-time transfers to or from a linked account that belongs to someone else, such as a business account, can take 24 hours, or 24 to 48 hours when made at or after 7.30pm AEST (transfer-times FAQ).
FreeFreeNot recordedNot recordedNot recordedInstant
Bank transfer (BSB and account number)Bank Transfer
Timing: 'PayID transfers and most transfers made to a BSB and account number are usually processed instantly, or within a few minutes. First-time and some other transfers may be held for 24 hours' (transfer-times FAQ); weekends and public holidays may delay processing. Limits: transfers to unlinked accounts (other people's accounts or accounts at other banks) have a daily limit of up to $40,000 (How do I transfer money? page); the default is $2,000 a day for transfers to a PayID or non-linked account, changeable in NetBank or the CommBank app (Electronic Banking Terms and Conditions, clause 12.3). Fees: the CDIA page lists online transfers as free ('Electronic withdrawal: Free', 'unlimited free electronic transactions'). To fund a CDIA from another financial institution, give it the CDIA's BSB and account number (CDIA page FAQ).
FreeFreeNot recordedNot recordedAUD 40,000Up to 24 hours
PayID paymentsBank Transfer
Register a mobile number, email address or ABN as a PayID in the CommBank app or NetBank and link it to an eligible transaction account. Most PayID payments run through the New Payments Platform using Osko and are typically received in under a minute; first-time payments to or from a new PayID may be held for up to 24 hours for security (PayID page; transfer-times FAQ). Limits: payments to a PayID share the daily limit for non-linked accounts, $2,000 a day by default (Electronic Banking Terms and Conditions, clause 12.3) and up to $40,000 (How do I transfer money? page). Fees: the PayID page does not mention a fee; the CDIA page lists online transfers as free.
FreeFreeNot recordedNot recordedAUD 40,000Up to 24 hours
Direct creditsBank Transfer
Deposit only. The account terms (Transaction, Savings and Investment Account Terms and Conditions, 1 October 2026, table 1.1.1) list direct credits as a way to put money into transaction, savings and investing accounts, including the CDIA. The switching page offers letter templates to redirect a salary or share dividends to a CommBank account. CommSec's Dividend Direction service can pay dividends straight into a CDIA (CDIA page). No processing time, fee or limit is published for direct credits.
Not recordedNot recordedNot recordedNot recordedNot recordedNot recorded
International Money TransferWire Transfer
Sending: the transfer fee is waived when you send from NetBank or the CommBank app and convert to a foreign currency, or send from a Foreign Currency Account, and the bank absorbs correspondent bank fees on these cross-currency transfers. A $30.00 fee applies per transfer sent from NetBank or the CommBank app in AUD with no currency conversion, and per transfer issued in a branch or by manual instruction (branch minimum AUD 5,000 per transfer). The 30 AUD shown is therefore a ceiling, not a flat rate. Cancellation, amendment and trace requests cost $25.00 each plus overseas bank costs. Receiving: up to $11.00 per transfer into an AUD or Foreign Currency Account, depending on arrangements with overseas banks (a ceiling, not a flat rate); overseas and payee banks may deduct their own charges. The payer needs the bank name, the BIC/SWIFT code CTBAAU2S and your 6-digit BSB and 8-digit account number. Timing: IMTs usually take 1 business day to be delivered but can take longer; transfers made on a weekend or holiday are processed the next business day. Limit: $5,000 a day for IMTs in NetBank and the CommBank app (How do I transfer money? page); the Electronic Banking Terms and Conditions (clause 12.3) say the service must first be activated. Transfers go to more than 200 countries in over 30 currencies. Foreign cheques have not been accepted since 10 October 2022.
AUD 11AUD 30Not recordedNot recordedAUD 5,000Up to 1 day
CommBank ATMsOther
The ATM page says you can 'deposit, withdraw and transfer money instantly' at CommBank ATMs, and the Deposit ATMs page calls them instant deposit ATMs; cheques deposited at an ATM still need the standard clearance days (see Cheque deposits). Fees: 'You can make fee-free cash withdrawals at any CommBank ATM from your CommBank Transacting, Saving and Investment Account' (account terms, 1 October 2026, notes to table 3.2). No deposit fee is published. At non-CommBank ATMs in Australia the ATM owner may charge a fee, shown at the time (everyday account rates and fees page). Deposit limits: a combined maximum of $10,000 in cash per day into an account across CommBank ATMs and participating Post Offices; $10,000 per day per card with a linked account; $5,000 per day per card with 'Pay someone else'; $10,000 per CommBank app user per day with QR Cardless (Deposit ATMs page). Up to 200 notes and 50 cheques without an envelope, and up to 2 kg of coins at selected machines. Withdrawal limit: the default daily card withdrawal limit is $2,000 for a Debit Mastercard issued from 9 February 2015, $1,000 for a Keycard issued from 28 July 2008 and $800 for a credit card, and can be changed in NetBank or the CommBank app (Electronic Banking Terms and Conditions, clause 12.4). QR Cardless works without a card or PIN, using the CommBank app on a registered device at a compatible CommBank ATM.
Not recordedFreeNot recordedNot recordedAUD 2,000Instant
Overseas ATM withdrawalsOther
Withdrawal only. Access fee (account terms, 1 October 2026, table 3.2; everyday account rates and fees page): AUD 2.00 each at ASB Bank ATMs in New Zealand and CommBank ATMs outside Australia; AUD 5.00 plus 3.5% of the transaction value for any other cash withdrawal overseas. The AUD 5.00 shown is the fixed part; the 3.5% comes on top. Third-party ATM owners may also charge for use of a card. The default daily card withdrawal limit (for example $2,000 for a Debit Mastercard issued from 9 February 2015) also applies overseas through the Maestro/Cirrus and Visa Plus networks (Electronic Banking Terms and Conditions, clause 12.4). The ATM page notes that every overseas ATM withdrawal with a Debit Mastercard, Travel Money Card or credit card is charged; the Travel Money Card and credit cards have their own fee schedules. No processing time is published.
Not recordedAUD 5Not recordedNot recordedAUD 2,000Not recorded
Bank@Post transactionsOther
Personal customers: deposit up to $2,000 per transaction (cash and coin) and withdraw up to $2,000 a day with a card (primary linked accounts), or over a 7-day period with a passbook. Business cards and deposit-only cards: up to $8,000 per deposit to a linked business account. A combined maximum of $10,000 in cash per day can be deposited into an account through CommBank ATMs and participating Post Offices. Cheque deposits: allow 7-10 business days to clear; this is the only time the page gives, which is why the time shown is up to 10 days, and no time is stated for cash. Fees: the page says Bank@Post transactions may incur an assisted transaction fee under your account's terms. The account terms (1 October 2026, table 3.2.1) charge the $3.00 assisted withdrawal fee only on passbook accounts, after 2 fee-free assisted withdrawals a month, and the everyday account fee page lists assisted withdrawals in a branch or agency as Nil for transaction, savings and investment accounts. Barcoded deposit slips will no longer be supported for business cash deposits at Australia Post from mid 2027.
Not recordedNot recordedNot recordedNot recordedAUD 2,000Up to 10 days
Cheque depositsOther
Deposit only. Cheques can be deposited at CommBank Deposit ATMs (up to 50 cheques without an envelope; cheque deposits 'require the standard clearance days', Deposit ATMs page), at Bank@Post Post Offices ('Allow 7-10 business days for cheque deposits to be cleared', Bank@Post page) and in branches. The account terms (1 October 2026, clause 1.6) say deposited cheque funds may be held until the cheque clears; for Passbook accounts, funds are unavailable for three business days after a cheque is deposited at a branch, or five business days if deposited at Australia Post. Foreign cheques in any currency have not been accepted since 10 October 2022. Cheque access has not been available for new and some existing accounts since 3 June 2023 (account terms, 1.2), and the Australian Government has announced it will phase out cheques (Bank@Post page).
Not recordedNot recordedNot recordedNot recordedNot recordedUp to 10 days
Branch (over the counter)Other
Assisted withdrawals in a branch, agency or through telephone banking are Nil for transaction, savings and investing accounts (everyday account rates and fees page), and the CDIA page lists 'Assisted withdrawal: Free'. Exception: passbook accounts pay a $3.00 assisted withdrawal fee after 2 fee-free assisted withdrawals a month (account terms, 1 October 2026, 3.2 and 3.2.1). Anyone making an over-the-counter cash deposit or cash transaction may be asked to verify their identity, and non-customers depositing into a business or non-personal account may need a KYC-verified CommBank profile (branch cash deposits page). The account terms (tables 1.1.1 and 1.2.1) list 'Branch or post office' as a way to put money in and take it out. No processing time, deposit fee or limit is published for branch transactions.
Not recordedFreeNot recordedNot recordedNot recordedNot recorded
Fees, limits and processing times as published by CommBank, recorded by Wikilix.
Trading software

Trading Platforms

One trading platform on record: Proprietary platform.

1 platform
  • Proprietary platform

    Proprietary platform

    Recommended

    CommBank app for iPhone (iOS 15.0+) and Android (8.0+). Its Investing hub trades ASX shares and ETFs through CommSec and invests in Pocket ETFs and Everyday Investing funds. The CommSec app offers more research and advanced trading tools.

    Runs on

    • Android
    • iOS
    Download
    Details
Platforms and download links as published by the broker, recorded by Wikilix.
Websites

Global Domains

5 domains on record. All active and served over HTTPS.

5 domains
  • www.commbank.com.auMain siteActiveHTTPS
  • www.my.commbank.com.au/netbank/Logon/Logon.aspxClient portalActiveHTTPS
  • www3.my.commbiz.commbank.com.au/cbp/loginClient portalActiveHTTPS
  • www2.commsec.com.au/secure/loginClient portalActiveHTTPS
  • www.commsec.com.auActiveHTTPS
Domains recorded by Wikilix. Only a domain listed here is known to belong to this broker.
Social channels

Social Presence

4 official channels on record.

4 channels
Channels as published by the broker, recorded by Wikilix.
Legal entities

Corporate Network

2 legal entities behind the CommBank brand.

2 entities
  • COMMONWEALTH BANK OF AUSTRALIAActiveLicence holderAustraliaRegistration 123123124Established Dec 1, 2003Holds ASICAustralian public company, ABN 48 123 123 124, that issues CommBank's foreign exchange products, including spot and forward FX transactions, foreign currency accounts and the Travel Money Card. It also operates branches in New Zealand, London, New York, Hong Kong, Singapore, Tokyo and China.
  • Commonwealth Bank of Australia (Europe) N.V.ActiveNetherlandsRegistration 72946520Amsterdam subsidiary of Commonwealth Bank of Australia, established in 2020, that serves wholesale and institutional clients domiciled in Europe with lending facilities and market products.
Entities named in the broker's own documents and company registers, recorded by Wikilix.
Company registry check
Checked

Company Registration

CommBank names Commonwealth Bank of Australia as the operating company. We could not confirm that registration on the registry.

Not confirmed on registry
Registration number
ABN 48 123 123 124
Jurisdiction
Australia
From our latest investigation
Frequently Asked Questions

Frequently Asked Questions

Common questions about CommBank

Most Popular Questions

Its Amsterdam subsidiary is: Commonwealth Bank of Australia (Europe) N.V. holds a banking licence from De Nederlandsche Bank (DNB) under relation number R161193, effective since 2 December 2020 and confirmed on DNB's register on 28 October 2026. That company serves wholesale and institutional clients in Europe, not retail investors. Two of CommBank's investing accounts, CommSec Australian Shares and Everyday Investing, require an Australian residential address.

Call 1800 805 605 from Australia or +61 2 9687 0756 from overseas, between 8am and 6pm Sydney time on weekdays, use the online complaint form after logging on to NetBank, visit a branch, or write to CBA Group Customer Relations, Reply Paid 41, Sydney NSW 2001. CommBank publishes no email address for complaints.

Yes. Commonwealth Securities Limited (CommSec, ABN 60 067 254 399), which provides CommSec Australian Shares, is a wholly owned but non-guaranteed subsidiary of Commonwealth Bank of Australia, so the bank does not guarantee it. CommSec holds its own Australian financial services licence, AFSL 238814, which was confirmed on ASIC's register on 28 October 2026. It also has its own app and website, which offer other account types, more detailed market research and advanced trading tools; the CommSec app uses the same NetBank ID as the CommBank app.

CommSec Australian Shares is open to people aged 18 or over who are in Australia with an Australian residential and postal address, and applicants verify their identity and give an email address, a mobile number and their tax residency details. Everyday Investing requires an age of 18 or over, an Australian residential address and an eligible linked CommBank account, and CommSec Pocket needs an eligible CommBank bank account to fund and settle trades.

Share trades settle from a Commonwealth Direct Investment Account (CDIA), which you fund by transferring money from another CommBank account in the app, instantly and free, or from another bank using the CDIA's BSB and account number. Purchases are debited two business days after the trade and sale proceeds are credited after settlement; Pocket trades are paid from a linked eligible CommBank account, and Everyday Investing withdrawals are typically available in two business days. First-time and some other transfers can be held for 24 hours.

Online trades with CommSec Australian Shares in the CommBank app cost A$5 up to A$1,000, A$10 up to A$3,000, A$19.95 up to A$10,000, A$29.95 up to A$25,000 and 0.12% above A$25,000, when the trade is CHESS sponsored with CommSec and settled to a Commonwealth Direct Investment Account; trades settled to another institution's account or placed by phone cost more. CommSec Pocket charges A$2 per trade up to A$1,000 and 0.20% above, but a limited-time offer removes brokerage on Pocket trades executed until 31 March 2027. The share trading account has no monthly or ongoing account fees.

Not as an investing account: CommBank's three investing options, CommSec Australian Shares, CommSec Pocket and Everyday Investing, cover shares, ETFs and managed funds, and none of them is a forex or CFD account. The bank does issue foreign exchange products, including spot and forward FX transactions, foreign currency accounts and the Travel Money Card.

CommBank offers more than 2,000 ASX-listed shares and ETFs through CommSec Australian Shares, 10 themed ETFs through CommSec Pocket and four diversified managed funds through Everyday Investing, all in the CommBank app. None of these is a forex or CFD account. Other CommSec account types are available through the CommSec app and website.

CommBank offers messaging in the CommBank app 24/7, answered by the Ceba virtual assistant and messaging specialists, and a personal banking line, 13 2221, open from 8am to 8pm AEST seven days a week, with lost or stolen cards and fraud handled at any time. From overseas, +61 2 9999 3283 is available 24/7. CommSec share trading enquiries go to 13 1519 (+61 2 9115 1417 from overseas), Monday to Friday from 8am to 6pm Sydney time. No general support email address is published.

CommBank sets minimum investment amounts rather than a minimum deposit: with CommSec Australian Shares the first trade in any investment must be at least A$500, and later trades in the same investment at least A$100. CommSec Pocket ETFs start from A$50 per trade and Everyday Investing from A$2 per investment. Opening the share trading account is free, and the Commonwealth Direct Investment Account that settles trades has no minimum balance when opened through CommSec.

No leverage figure is published for any CommBank investing account, and none of them is a forex or CFD account. Investors who want to borrow to invest can apply for a CommSec Margin Loan secured on their portfolio; its page explains gearing, margin calls and lending ratios that can be reduced, but publishes no maximum lending ratio.

CommBank's own platform is the CommBank app for iPhone (iOS 15.0 or later) and Android (8.0 or later), where Australian shares can be traded directly and Pocket ETFs and Everyday Investing are managed. For other CommSec account types, more detailed market research and advanced trading tools, the bank points to the CommSec app, which uses the same NetBank ID, and the CommSec website. CommSec Pocket also has its own app.

Commonwealth Bank of Australia is regulated in Australia: it holds Australian financial services licence 234945 from ASIC, the Australian Securities and Investments Commission, and APRA, the Australian Prudential Regulation Authority, lists it as an authorised deposit-taking institution. Both were confirmed on the regulators' registers on 28 October 2026, as was AFSL 238814, held by its share trading subsidiary Commonwealth Securities Limited (CommSec). Regulation does not make investing risk-free: the Financial Claims Scheme guarantees eligible deposits up to A$250,000 per account holder, but shares, ETFs and managed funds are not covered and can fall in value.

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