MetaGold promises to pay a withdrawal within one working day in its English and Hindi documents. The Persian and Arabic versions of the same clause tell you the payout may take longer than that, and set no limit at all.
Why this matters
Reading the Persian or Arabic contract, you never learn a deadline exists, so you have nothing to hold MetaGold to when a payout drags. Persian and Arabic are the two languages MetaGold writes separate contracts in.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.1 working daysThe figure this clause puts a number on, taken from the broker's own words.
Withdrawal instructions execution time depends on the currency, payment method and time of instruction receipt, but shall not exceed one working day from the instruction receipt.
Firms licensed by the FCA or CySEC must give retail clients terms that are clear, fair and not misleading, and that duty covers every language version they publish. MetaGold's English clause 3.7 caps a withdrawal at one working day. Its Persian and Arabic clause 3.7 says the payout may take more than one working day.
METAGOLD is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
- Worse together with Exhibit 3Read these two clauses together. Each one costs more because the other exists.The deadline you cannot read in your own language can only be enforced through a complaint MetaGold requires in English, at your expense.
- Worse together with Exhibit 2Read these two clauses together. Each one costs more because the other exists.Even the English deadline gives way to a separate clause letting MetaGold hold a payout with no end date.

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