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Contract reading

What Orbex legally published, but does not want you to read

Every clause below is published by Orbex itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on . We have read it 2 times.

Contracting entity: Orbex Global LTD

sole discretionforum waiverhidden feekyc freezemarketing contradictioncountry restrictiondeemed acceptanceentity confusionswap freeunilateral amendment

Six companies use the Orbex name across five countries. Two different client agreements are live at once, one Mauritius, one Seychelles, each sending you to different courts. Orbex runs a full Persian site, and its own legal page lists Iran among the countries it will not serve. Its Cyprus site still sells a CySEC licence and compensation fund cover, more than a year after Orbex closed that business.

Contract risk

Money at risk
8.2/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
7
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
18
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
19
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
4

How the 18 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical7
Warning9
Notice2

section 28 of 30is where the deepest clause sits, 93% of the way into the document it is in

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

3 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

What the documents say

18 clauses worth knowing about, worst first, each quoted from Orbex's own files

01

Orbex runs a complete site in Persian that asks you to register and calls itself a supervised broker. On the English page of that same site, Orbex names Iran as one of eight countries it does not serve.

Why this matters

If you open an account from Iran, Orbex has already written down that you were never eligible. That gives it a ready reason to refuse your withdrawal and close the account, after your money is in.

Exhibit 1CriticalRarely seen8

Orbex does not offer its services to residents of certain jurisdictions such as the USA, Iran, North Korea, Indonesia, Mauritius, Russia, Myanmar, and Romania.
Quoted in Risk Statement From Orbex
Read from the broker's site on Open the reference

Buried at section 28 of 30 in the Risk Statement From Orbex, 93% of the way through.

What it costsA trader in Tehran reads the Persian page, registers and deposits $1,000. The sentence that makes them ineligible is on a page written in a language they were never sent to.

Our readingPublishing a full marketing site in the language of a country your own legal page excludes is not a translation oversight. Persian is the language of Iran, and the exclusion sits on the English page rather than the Persian one.

  • Worse together with Exhibit 6Ineligibility hands Orbex a documented ground to close the account under the same clauses that let it reverse every trade.
02

The Orbex Cyprus site still tells you it is a licensed Cyprus Investment Firm supervised by CySEC, and a member of the Investment Compensation Fund. A notice on the same site says Orbex closed its EU business in 2025.

Why this matters

You could read that page, believe European rules and a compensation fund protect your deposit, and be wrong. The company that will actually open your account is registered offshore and covered by no such fund.

Exhibit 2CriticalRarely seen

After fifteen years in business, Orbex Ltd has decided to close our doors in the EU.
Quoted in Orbex Cyprus site, EU closure notice
Read from the broker's site on Open the reference
Our own capture of orbex.com.cy, taken on Sep 8, 2026What the contract saysVisit this page on the broker's siteDownload the full size image file
Set against a regulated standard: CySEC (Cyprus), ESMA (EU)

Firms licensed by CySEC must stop describing themselves as regulated once the licence no longer covers the business, and compensation fund membership ends with the licence. This site still states both.

Orbex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingA firm winding down a licensed business normally removes the licensing claim. Here the closure notice and the licensing claim sit on the same pages, and the cookie policy still carries the licence number.

  • Worse together with Exhibit 3A reader who trusts the Cyprus licence has no way to tell that the account they open belongs to a different company in a different country.
03

Two different client agreements are published side by side today. One makes Orbex Global LTD in Mauritius your counterparty, the other makes Orbex Limited in Seychelles. Four more Orbex companies appear in the footers.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Why this matters

You cannot tell which company holds your money or which country you would have to sue in. One page footer names two different operators of orbex.com, one in Mauritius and one in Saint Lucia.

Exhibit 3CriticalRarely seen6

Orbex.com is owned by Orbex Services Limited and is operated by Orbex Global Limited.
Quoted in Risk Statement From Orbex
Read from the broker's site on Open the reference

Buried at section 25 of 30 in the Risk Statement From Orbex, 83% of the way through.

What it costsA dispute over $10,000 goes to the Courts of Mauritius under one agreement and the Courts of Seychelles under the other. Nothing on the download page tells you which.

Our readingMulti entity groups are ordinary. Publishing two complete client agreements at once, with different governing law and different courts and no rule saying which applies to you, is not.

04

You get one business day from the day something goes wrong to file a written complaint, and Orbex requires it in English. Trade confirmations become binding after two business days, and trading errors after 24 hours.

In plain words

A manifest error means an obvious mistake by the broker.

Why this matters

Miss the day and the trade counts as accepted. If English is not your language, the clock runs while you find someone to write for you, and Orbex may recover its legal costs from you if it wins.

Exhibit 4CriticalRarely seen1 working days

The Client is required to submit his/her complaint formally and in writing to Orbex and in English Language, within one business day from the day of the incident
Clause 2.1 in Complaint Handling Process, p.1
Read from the broker's site on Archived copyOpen the reference
Our own capture of cdn.orbex.com, taken on Sep 8, 2026One business day to complain, in English only (clause 2.1)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must accept a complaint for months rather than days, and must not put a language barrier in front of making one. This process allows one business day.

Orbex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingComplaint windows are normally months long and start when you become aware of the problem. One business day from the incident, in a single mandated language, is far shorter than any regulated norm.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
24 hoursOrbex will no longer investigate a trading error.28.3
1 business dayThe written complaint window closes.2.1
2 business daysThe trade confirmation becomes conclusive and binding on you.12.4
3 monthsYou may bring no court action of any kind.16.4
  • Worse together with Exhibit 5The one day window pushes you to complain fast, and complaining is what freezes the account.
05

The moment you dispute anything about your account or a position, Orbex freezes the funds and allows no transactions until it decides the dispute is fully resolved. Orbex sets no deadline on its own audit.

Why this matters

Complaining is what locks your money up. Orbex runs the investigation and also decides when it ends, so the account can stay frozen for as long as it takes.

Exhibit 5CriticalRarely seen

In the event of any dispute arising regarding the customer account(s) and/or any open or closed positions within the customer account, ORBEX has the right to internally investigate and audit the account(s) including all open and closed transactions. Simultaneously, the funds in the account(s) shall be frozen and no transactions shall be permitted until the dispute is fully resolved.
Quoted in Online Trading Terms & Conditions
Read from the broker's site on Open the reference
Our own capture of orbex.com, taken on Sep 8, 2026Raising a dispute freezes your whole accountVisit this page on the broker's siteDownload the full size image file

Buried at section 215 of 263 in the Online Trading Terms & Conditions, 82% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must not block a client's access to money because a complaint was made, and must keep undisputed funds available. This clause freezes the whole account.

Orbex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingFirms normally ring fence only the disputed amount. Freezing the entire account, triggered by the client raising the dispute, with no outer time limit, turns the complaints process into a penalty.

06

The funding page shows 0.00% Orbex fees on almost every deposit and withdrawal method. Clause 25.1 lets Orbex raise that 0.00% to any amount it thinks necessary, for any reason, with no notice and without your consent.

Why this matters

The number that persuaded you to deposit is not a promise. Orbex can change it before you withdraw, and nothing in the contract makes it tell you first.

Exhibit 7CriticalRarely seen0%

The Client acknowledges and confirms that the Company may, at its own discretion and at any time and/or for whatsoever reason and/or without any prior notification to the client and/or without the prior consent of the client, to increase the amount of 0.00% transfer fees
Clause 25.1 in CFDs Client Agreement
Downloaded from the broker's site on Open the reference
Our own capture of cdn.orbex.com, taken on Sep 8, 2026The advertised zero fee can be raised without telling you (clause 25.1)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

What it costsYou deposit $1,000 on the strength of a 0.00% fee. Under clause 25.1 the withdrawal fee can be a different number by the time you ask for the money back.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must disclose costs and charges to a retail client before they trade, and must give notice of increases. This clause removes the notice and the consent.

Orbex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingFirms usually reserve a right to change fees on notice. A clause aimed by name at the exact 0.00% figure advertised on the funding page, removing both notice and consent, is unusual.

  • Worse together with Exhibit 13A second clause lets Orbex change spreads, commissions and leverage without notice, so no advertised price is fixed.

Orbex can reverse all previous transactions on your account

Clause 21.3 of the Seychelles agreement lets Orbex end the contract without notice and reverse or cancel every previous transaction. Clause 13.2 lets it void trades it judges abusive, a term neither agreement defines. Orbex also sets the quotes it later assesses, so it is marking its own prices.

Profit you have earned1 clause flagged

Orbex can end the agreement with no notice and reverse or cancel all your previous transactions. Another clause lets it void trades it judges abusive, and a third lets it take back historic trading profits.

Why this matters

Profit you have earned can be undone after the fact. Orbex decides on its own what counts as abusive, and neither agreement ever defines it.

Exhibit 6CriticalHarder than usual

The Company may terminate this Agreement immediately without giving prior written notice, and the Company have the right to reverse and/or cancel all previous Transactions on a Client's account, in the following cases:
Clause 21.3 in Client Services Agreement, p.21
Read from the broker's site on Open the reference
Our own capture of cdn.orbex.com, taken on Sep 8, 2026Orbex can reverse every trade you ever made (clause 21.3)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

Buried at section 145 of 207 in the Client Services Agreement, 70% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must treat clients fairly when cancelling executed trades, and must limit a reversal to the trades actually affected. This agreement allows reversal of all previous transactions.

Orbex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingAbuse clauses are standard. Reversing all previous transactions, rather than only the ones said to be abusive, is written much further in the firm's favour than usual.

  • Only applies after Exhibit 12Orbex sets the quotes it later judges to have been abused, so it is marking its own prices.

The 0.00% fee on the funding page is not a fixed price

Orbex advertises 0.00% company fees on nearly every deposit and withdrawal route. Clause 25.1 lets it raise that exact figure to any amount, for any reason, with no notice and no consent. Swap free accounts, sold as free of overnight interest, carry storage charges of up to 70 USD per lot per day on Turkish lira pairs from day one.

Cost disclosure1 clause flagged

Swap free accounts are sold to Muslim traders as free of overnight interest. Orbex then charges storage fees on the same positions, up to 70 USD per lot per day on Turkish lira pairs, from day one.

Why this matters

You choose the account to avoid interest and pay a daily charge under another name. Hold one lot of USDTRY for a week and 490 USD leaves your balance.

Exhibit 9WarningHarder than usual$70

Moreover, certain instruments will be charged Storage Fees on daily basis as explained below:
Quoted in Online Trading Terms & Conditions
Read from the broker's site on Open the reference

Buried at section 168 of 263 in the Online Trading Terms & Conditions, 64% of the way through.

What it costsOne lot of USDTRY held for seven days on a swap free account costs 490 USD in storage fees. The swap it replaced would have been far smaller.

Our readingStorage fees on swap free accounts are widespread. Charging from day one at 70 USD per lot, on the account type marketed as the interest free option, is at the harsh end.

Card deposits are final and Orbex chooses your payout route

Orbex declares every card deposit non refundable and irrevocable. You must take the full amount back to the same card or account you paid from before using any other route, and Orbex can decline the method you request. It can also reverse a withdrawal and pass the bank's charges to you.

Getting money out1 clause flagged

Every card deposit is declared non refundable and irrevocable. You must withdraw the full amount back to the same card or account you paid from, and Orbex can refuse the method you ask for.

Why this matters

If the card has expired or the account is closed, your exit route is gone and Orbex decides the replacement. It can also reverse a withdrawal and pass the bank's charges to you.

Exhibit 11WarningStandard wording

Clients acknowledge and accept that all credit card transactions (deposits) are non-refundable and irrevocable.
Quoted in Online Trading Terms & Conditions
Read from the broker's site on Open the reference

Buried at section 205 of 263 in the Online Trading Terms & Conditions, 78% of the way through.

Orbex can change spreads, leverage and stop out levels without notice

The trailer note in Orbex's online trading terms lets it amend spreads, fees, commissions, leverage, margin requirements and the stop out level at any time without prior notice, on open positions as well as new ones. Privacy policy changes take effect the moment you browse the site. The two Orbex sites also publish two different lists of countries they will not serve.

Terms that move2 clauses flagged

Orbex can amend spreads, fees, commissions, leverage, margin requirements and the stop out level at any time, with no notice to you. Privacy policy changes bind you the moment you browse the site.

Why this matters

The leverage and margin you opened positions on can move while those positions are open. A leverage cut can trigger a margin close out on trades you were managing safely.

Exhibit 13WarningHarder than usual

Orbex has the right to amend, change, delete, add, and modify spreads, fees, commissions, leverage, account type, margin requirements, liquidation level (stop out level) and any offers for any accounts or any positions, at any time without a prior notice.
Quoted in Online Trading Terms & Conditions
Read from the broker's site on Open the reference

Buried at section 232 of 263 in the Orbex Privacy Policy, 88% of the way through.

Our readingA right to amend is normal. Removing notice entirely, and extending it to the stop out level and to open positions rather than new ones, is written harder than usual.

  • Same clause as Exhibit 7The same power over fees is what lets the advertised 0.00% move after you have deposited.

The MENA site says Orbex does not serve residents of Indonesia. The orbex.com version of the same sentence leaves Indonesia out, and orbex.com offers an Indonesian language option.

Why this matters

Whether you are allowed to hold an account depends on which Orbex page you happened to read. Orbex can point at whichever list suits it when you ask to withdraw.

Exhibit 17NoticeHarder than usual

Orbex does not offer its services to residents of certain jurisdictions such as the USA, Iran, North Korea, Mauritius, Russia, Myanmar, and Romania.
Quoted in Whats app Business Privacy Policy
Read from the broker's site on Open the reference

Buried at section 30 of 37 in the Whats app Business Privacy Policy, 81% of the way through.

Proof of religion for one account type, and data rights only in Europe

Orbex requires proof of religion before it will open a swap free account, and never says what document would satisfy it. The privacy policy then limits access, deletion and retention rights to readers in the EEA, which excludes the Middle East audience the site is written for. It also rests international transfers on the EU to US Privacy Shield, which stopped being valid in 2020.

What you must hand over2 clauses flagged

To get a swap free account, Orbex requires proof of religion. If you cannot supply it, Orbex opens a standard account instead and normal swap charges apply.

Why this matters

You have to hand a broker evidence of your faith to get the account type it advertises to you. Orbex never says what document would count, so it decides.

Exhibit 10WarningHarder than usual

Should a client fail to provide sufficient proof of religion, Orbex will proceed with the opening of a regular Swap Account, meaning standard swap fees will apply.
Quoted in Online Trading Terms & Conditions
Read from the broker's site on Open the reference

Buried at section 163 of 263 in the Online Trading Terms & Conditions, 62% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC treat religious belief as special category data that must not be collected without a clear lawful basis and a stated purpose. This term requires it to open an account type.

Orbex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

The privacy policy gives access, deletion and retention rights only if you live in the EEA. It also says Orbex relies on the EU to US Privacy Shield, a framework that stopped being valid in 2020.

Why this matters

If you read this policy from the Middle East or Iran, you are promised no deletion right and no retention limit. The address given for the data protection officer is misspelled, so the one contact route may not reach anyone.

Exhibit 16WarningHarder than usual

We participate in and commit to adhering to the EU-U.S. Privacy Shield Framework when transferring data from the EEA to the United States.
Quoted in Orbex Privacy Policy
Read from the broker's site on Open the reference

Buried at section 64 of 78 in the Orbex Privacy Policy, 82% of the way through.

Our readingLimiting data rights to the EEA is common. Doing it on a site written for the Middle East, while resting international transfers on a framework struck down years ago, leaves that audience with nothing in force.

Orbex is your counterparty and sets the price you trade on

Clause 8.1 of the Client Services Agreement states that Orbex is the contractual counterparty to your trades. Clause 8.6 says the quotes you deal on are set by Orbex at its absolute discretion. Orbex discloses the conflict, which many offshore brokers do not, but the contract names no outside benchmark to check a fill against.

Who takes the other side1 clause flagged

Orbex states that it is the contractual counterparty to your trades. The same agreement says the quotes you trade on are set by Orbex at its absolute discretion.

Why this matters

When you lose, your counterparty gains, and that counterparty chooses the price. There is no outside benchmark in the contract to check a fill against.

Exhibit 12WarningStandard wording

The Client understands and acknowledges that the Company will enter into transactions with the Client either as principal (counterparty) or an agent. The Company will be the contractual counterparty to the Client.
Clause 8.1 in Client Services Agreement, p.9
Read from the broker's site on Open the reference

Where it sits: section 72 of 207 in the Client Services Agreement, 35% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC that deal as principal must disclose the conflict and take steps to stop it harming clients. Orbex does disclose it, in clause 8.1 of one of its two agreements.

Orbex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Four idle months start a monthly charge, twelve close the account

Orbex treats an account as dormant after four months without trading, then takes 20 a month from the balance until it hits zero. At twelve months the account is closed and frozen. The two live agreements disagree on the amount: one says 20 a month, the other says up to USD 10 a year.

Idle accounts1 clause flagged

Stop trading for four months and Orbex calls the account dormant, then takes 20 a month from your balance until it reaches zero. After twelve months the account is closed and frozen.

In plain words

Dormancy means an account left unused.

Why this matters

A balance you left behind drains at 20 a month without you doing anything. The two live agreements do not even agree on the amount: one says 20 a month, the other says up to USD 10 a year.

Exhibit 8WarningHarder than usual$20

When an account is classified as dormant Orbex has the right to charge an 'inactivity fee' of 20 USD, 20 EUR, 20 GBP or 80 PLN (depending on the base currency of the account holder) per month, which will be charged and debited from the balance of the specific account until the account holder has the required funds available and/or until a zero balance/equity is reached.
Quoted in Online Trading Terms & Conditions
Read from the broker's site on Open the reference

Buried at section 245 of 263 in the Online Trading Terms & Conditions, 93% of the way through.

What it costsA $1,000 balance left untouched loses 20 a month from month four. By the twelve month closure point roughly $180 has gone.

Our readingDormancy fees are common. Two agreements in force at the same time stating different amounts and different trigger periods is not, and it leaves you unable to work out what you owe.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
4 monthsOrbex classes the account as dormant.14.11
Monthly from thenOrbex takes 20 USD, EUR, GBP or 80 PLN a month from the balance.14.12
Zero balanceThe charge stops, because it cannot push the account below zero.14.12
12 monthsOrbex closes the account and freezes it against any further transaction.14.13

Pooled client money, no compensation scheme, and unfinished documents

Orbex may hold your money in an omnibus account with other clients and with a third party holding a lien over it, leaving you no claim to a specific sum if that party fails. Neither agreement names a compensation scheme, and after six years of inactivity Orbex may release the balance. The Seychelles agreement is still published with its licence number left as a placeholder.

Money and maintenance2 clauses flagged

Orbex may hold your money with other clients in one omnibus account, and with a third party that has a lien or right of set off over it. If the account is untouched for six years, Orbex may release the balance.

Why this matters

If the firm holding the pool fails, you have no claim to a specific sum in a specific account. No compensation scheme is named anywhere in either agreement.

Exhibit 14WarningHarder than usual

The third party to whom the Company will pass money may hold it in an omnibus account and it may not be possible to separate it from the Client's money, or the third party's money in which case the Client will not have any claim against a specific sum in a specific account in the event of insolvency.
Clause 7.3 in Client Services Agreement, p.8
Read from the broker's site on Open the reference

Buried at section 168 of 207 in the Client Services Agreement, 81% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must hold retail client money in segregated accounts and belong to a compensation scheme that pays out if the firm fails. Neither agreement names any such scheme.

Orbex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

The Seychelles agreement is published with blanks never filled in, including the licence number of the company it names. The live risk warning and privacy pages on orbex.com carry injected text advertising unrelated gambling sites.

Why this matters

These are the pages you are asked to rely on before depositing. A contract with its licence number left as a placeholder, and legal pages carrying third party spam, tell you how closely anyone is watching them.

Exhibit 15WarningRarely seen

The Company is authorized and regulated by the Financial Services Authority in Seychelles ("FSA") under the license number [TO BE ADDED] with registered address at CT House, Office 9A, Providence, Mahe, Seychelles.
Clause Definitions 7 in Client Services Agreement, p.2
Read from the broker's site on Open the reference

Buried at section 22 of 32 in the Client Services Agreement, 69% of the way through.

Our readingUnfilled placeholders in a signed contract are rare on their own. Finding advertising for outside gambling sites inserted into a broker's own risk warning and privacy pages points to a site nobody is maintaining.

Two client agreements are live at once, in two different countries

Six companies use the Orbex name across five countries. The CFDs Client Agreement makes Orbex Global LTD in Mauritius your counterparty and sends disputes to Mauritius. The Client Services Agreement makes Orbex Limited in Seychelles your counterparty and sends disputes to Seychelles. Both are on the download page today and nothing tells you which one is yours.

Who you contract with1 clause flagged

Everything you send Orbex over WhatsApp is governed by the laws of Kuwait and the jurisdiction of Kuwaiti courts. No Orbex company is named in that policy at all.

Why this matters

Support conversations where you send ID documents fall under a different legal system from your trading account. The policy names a Kuwait address and phone number and no legal entity behind them.

Exhibit 18NoticeRarely seen

These terms are governed by the laws of Kuwait, and any disputes are subject to the jurisdiction of courts.
Quoted in Whats app Business Privacy Policy
Read from the broker's site on Open the reference

Buried at section 30 of 37 in the Whats app Business Privacy Policy, 81% of the way through.

Our readingA separate governing law for one contact channel, naming a country where none of the group's licensed entities sit, splits one relationship across two legal systems.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

Orbex markets in the language of Iran while its own legal page says it does not serve residents of Iran.

Said in public, in Persian

معامله در بازارهای مالی را با یک کارگزار تحت نظارت انجام دهید

Word for word in English: Trade in the financial markets with a supervised broker

Persian language home page hero headline on the Orbex MENA site

In the contract

Orbex does not offer its services to residents of certain jurisdictions such as the USA, Iran, North Korea, Indonesia, Mauritius, Russia, Myanmar, and Romania.

02

The Cyprus site sells CySEC supervision and compensation fund cover on the same pages that announce the EU business closed.

Said in public, in English

Orbex Limited (HE 258884) is a licensed and regulated Cyprus Investment Firm (CIF) governed and supervised by Cyprus Securities and Exchange Commission (CySEC) (License Number 124/10).

Regulatory statement on the live Orbex Cyprus site, shown alongside Investment Compensation Fund membership

In the contract

After fifteen years in business, Orbex Ltd has decided to close our doors in the EU.

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of orbex.com.cy

03

One footer names two different companies as the operator of orbex.com, in two different countries.

Said in public, in English

Orbex.com is owned by Orbex Services Limited and is operated by Orbex Global Limited.

Entity statement in the footer of the Orbex risk warning page

In the contract

Orbex.com is operated by Orbex Limited, a company incorporated under the laws of Saint Lucia, with registration number 2025-00714 IBC, and registered office Rodney Bay, St. Lucia.

04

The funding page advertises a 0.00% fee that the contract lets Orbex raise at any time without notice or consent.

In the contract · clause 25.1

The Client acknowledges and confirms that the Company may, at its own discretion and at any time and/or for whatsoever reason and/or without any prior notification to the client and/or without the prior consent of the client, to increase the amount of 0.00% transfer fees

The documents this reading is based on

19 files, all published by Orbex. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording Orbex publishes.

How this reading was done

Every clause above was read out of a document Orbex publishes itself

This reading was published on . It is the newest of 2 readings we keep of these documents. See every reading.

Documents
9 of 19downloaded from the broker's site, and 9 read in full
Pages opened
80pages walked to find those documents, footer links included
Older copies
6earlier versions downloaded, 2 identical to the copy we hold by fingerprint
Marketing pages
11public pages set against what the contract says
Languages
EN vs FAthe language it advertises in, against the language it contracts in
Position measured
15clauses whose position was counted: which numbered section of the document holds them, out of how many

Who the contract is with

Orbex Global LTD

Six companies use the Orbex name and the documents never say which one is yours. The CFDs Client Agreement names Orbex Global LTD in Mauritius, licensed by the Mauritius FSC. The Client Services Agreement names Orbex Limited in Seychelles, licensed by the Seychelles FSA under licence SD110. Both sit on the download page today, and each sends disputes to a different country's courts. The footers then name a Saint Lucia company, a Saint Vincent company and a Cyprus payment operator. A seventh name, Orbex Limited in Cyprus, still carries a CySEC licence number on the cookie policy, and that business closed in 2025.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

Every time we have read this contract

We keep 2 readings of Orbex’s documents, newest first. Each one shows what we said at the time.

2 readings

What changed since Aug 17, 2026

The counts below are about our own list of clauses. A clause can join it because the broker added it, or because this reading found something the last one missed.

New on our list
11 clauses
Off our list
7 clauses
We rate critical
7 now, 4 then
Our risk score
7.5 to 8.2 out of 10

The clauses did not move, but the documents did. Both client agreements are now published on the MENA site, and orbex.com no longer serves a legal documents page at all. New since we last told you: disputing anything freezes your whole account until Orbex closes its own audit, the advertised 0.00% transfer fee can be raised without notice, and Orbex asks for proof of religion before granting a swap free account. We no longer report a sixty day answer window, because the complaints document Orbex publishes today promises five business days instead. The risk score rises from 7.5 to 8.2.

The counts above are the totals each reading published. They show that a total moved. They do not yet say which single clause was added or dropped.

  1. CurrentRisk 8.2/1018 clauses7 critical
  2. Risk 7.5/1014 clauses4 criticalReplaced

We keep every past reading so you can check what we said before, and when we said it. Those pages are archived snapshots of an older contract, so search engines are asked not to index them.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

Orbex publishes a real document set and puts the awkward numbers in it. The funding page lists every deposit and withdrawal fee in a plain table, including a 6% charge on one payment route that most brokers leave off the page. The complaints process names the Seychelles regulator and gives its address, phone and email so you can escalate. Both client agreements state the stop out level as a figure rather than a vague promise.

We read both client agreements, the complaints process, the card terms, the AML policy, the cookie policy, the online trading terms and all three privacy policies. We read the CFDs Client Agreement in part only, and did not reach its final third or its appendices. We did not open the Best Execution Policy, the Client Categorisation policy, the two Conflicts of Interest policies, the Seychelles complaints policy or the banking details sheet, and we list them so you know Orbex publishes them. The Mauritius licence file would not open for us at all. Two corrections matter for the counts. Nothing here is an earlier revision: every file offered to us as an older copy is still live and still linked today, so there was no comparison with a past version to make. And the documents are not in one place. Both client agreements now sit on the MENA site, while orbex.com serves no legal documents page, so a client who starts at orbex.com may never reach the contract. Of the Persian pages we read only the home page.

How to check any of this yourself

Every quote above links to the Orbex file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document Orbex publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge Orbex on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Sep 8, 2026.

If you represent Orbex and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on Orbex. Whether its licence is real and current is a separate check on the broker profile.