Wikilix
NBF logo

NBF

Regulated
Canada
Since 1902
Last Updated:

Trading Conditions

Min Deposit:
N/A
Max Leverage:
N/A
Account Types
  • Cash account
  • Trading account

Official website

Homepage of nbfwm.ca as we captured it

nbfwm.ca

Online · checked Oct 11, 2026

8 pages archived · Oct 11, 2026

Also on our record

1 more address
  • nbf.caBackup

Funding Methods

5 methods

Interac e-Transfer®

bank transfer
Instant
Fee:Not recorded
Fee:CA$1.25

Debit Card (Interac®, NYCE®, Maestro®)

debit card
Instant
Fee:Not recorded
Fee:Not recorded

Branch Deposit

other
Up to 3 days
Fee:Not recorded
Fee:CA$2.50

ATM Withdrawal (National Bank ABM)

other
Instant
Fee:Not recorded
Fee:CA$2.50

Wire Transfer

wire transfer
Up to 3 days
Fee:Not recorded
Fee:Not recorded

Trust rating

Good

72 out of 100 · 83% checked

It holds a valid CIRO Unreleased licence, and our investigation found it appears legitimate.

We checked NBF on 2026-10-26 across its regulation, company record, client terms, trading offer and service, and could verify 83% of its record. Its strongest valid licence is CIRO Unreleased. The score of 72 is what the checked record adds up to; nothing held it down. What would move the score: withdrawal rails, all-in eurusd cost, instrument breadth. Our published investigation found it appears legitimate, with 8.9 years of track record. Its client terms carry moderate risk, with 1 critical clause.

Score last calculated 2026/10/26

Company Information

Full Name:NATIONAL BANK FINANCIAL
Founded:1902
Headquarters:Canada
Enterprise Offices:2offices

Customer Support

Phone:
+15148792222
Live Chat:
Not Available
Response Time:
—
Languages:
EnglishFrench+1
Scroll Down

What NBF legally published, but does not want you to read

Wikilix contract reading ·

Moderate contract risk

National Bank Financial pays 0.00% on the cash sitting in your account, and charges prime plus 7.00% when you owe it money. A currency conversion under $25,000 costs you 1.50%, and that figure is nowhere in the account agreement. You get 10 days to object to a trade confirmation, and silence counts as agreement that it was right. The French and English versions of its online services agreement do not put the same duties on you.

1Critical clauses
24Clauses flagged
44Documents read
4.2/10Contract risk
Read the full terms report20 more clauses, each with its wording, clause number and source
Editorial review
Updated

Broker Summary

What Wikilix has recorded about NBF: its history, the licences it holds, its trading conditions and its fees.

NBF Broker Overview

NBF is the wealth management and brokerage business of National Bank Financial Inc., a Canadian investment dealer with its head office in Montreal, Quebec, which publishes its services as National Bank Financial - Wealth Management at . The company is indirectly wholly owned by National Bank of Canada. National Bank Financial Inc. is confirmed on the register of dealers regulated by the Canadian Investment Regulatory Organization, in the Investment Dealer category, and client accounts fall within Canadian Investor Protection Fund coverage.

The offering runs from a self-directed trading account to advisory and discretionary managed mandates, so this is a full service investment dealer rather than a retail margin trading venue. The website does not publish a minimum deposit, leverage terms or a fee schedule, and accounts are arranged through an investment advisor.

NBF Regulation and License

National Bank Financial Inc. appears on the Canadian Investment Regulatory Organization register of dealers it regulates, in the Investment Dealer category, at its Montreal head office. CIRO publishes no membership number for its dealers, so there is no licence number to quote for this firm.

CIRO is not a licensing authority. It is Canada's national self-regulatory organisation for investment and mutual fund dealers, recognised by the provincial and territorial securities regulators, and it was formed in 2023 from the consolidation of the two former dealer organisations. The permission to deal in securities in Canada is provincial registration, which is published separately by the Canadian Securities Administrators on their national registration search, and NBF carries current provincial registration there.

Client accounts at CIRO member dealers are covered by the Canadian Investor Protection Fund, up to CAD 1,000,000 per general account category, in the event of the dealer becoming insolvent. That coverage addresses insolvency and not investment losses. The firm displays both the CIRO and the CIPF mark in its website footer.

Is NBF Regulated?

Yes. National Bank Financial Inc. is a registered Canadian investment dealer and a CIRO member dealer, confirmed on CIRO's own dealer register. For a reader comparing it against offshore brands, the point is that the oversight here is domestic Canadian securities regulation with provincial registration behind the self-regulatory membership, not an offshore licence.

National Bank Financial Inc.

National Bank Financial Inc. is the legal entity behind the National Bank Financial - Wealth Management brand, with its head office in the province of Quebec. It is indirectly wholly owned by National Bank of Canada, a bank incorporated under the Bank Act (Canada), which holds 100 percent of its voting and equity shares. A client therefore contracts with the dealer subsidiary and not with the bank itself.

Is NBF Safe?

Its standing rests on domestic regulation, bank ownership and protection fund coverage, and none of those three is a guarantee against loss. Regulation addresses the dealer's conduct and the protection fund addresses its insolvency; neither speaks to how an investment performs.

One item belongs in the balance. CIRO's enforcement records show a proceeding against the firm concluded on 3 March 2026 with a fine of CAD 1,000,000 and costs of CAD 50,000 on supervision allegations, and its registration record carries a disciplined list flag. A single supervision case against a large dealer is not evidence of client fund risk, but it is a matter of record and a reader comparing dealers should know about it.

NBF Account Types

Two account structures are on record: a cash account and a trading account, the second charged commissions per transaction. Neither carries a published minimum deposit or a published leverage limit, and the website does not set out the differences between them in the detail a reader would need in order to choose, so in practice that is settled with an advisor.

NBF Spreads, Commissions and Fees

Pricing takes two forms. The self-directed trading account is charged commissions per transaction, and the advisory and discretionary managed mandates are charged on fixed-fee pricing. The applicable fee schedule is not published on the website: it is sent to clients each year with the portfolio statement. A prospective client therefore cannot compare NBF's trading costs against another dealer's in advance, which is the most significant disclosure gap on the site.

NBF Trading Platforms

No third-party retail trading platform is on record for NBF, and the site advertises none. Clients reach their accounts through the firm's online client portal and the group's wealth app, which also carry secure messaging and document sharing with the wealth management team. Anyone looking for MetaTrader or a comparable retail trading platform will not find it here.

NBF Deposits and Withdrawals

Funding is bank-style rather than broker-style. On record are Interac e-Transfer, debit card payments on the Interac, NYCE and Maestro networks, deposits at branches and banking machines, cash withdrawals at National Bank machines, and wire transfers. Electronic transfers are generally instant or same day, while branch deposits and wires take one to three business days.

Withdrawal charges are small and specific: CAD 1.25 per Interac e-Transfer, and CAD 2.50 per branch or banking machine withdrawal, with CAD 3 reimbursed on withdrawals made at Interac or Cirrus machines. Third-party machine operators may add charges of their own, and foreign currency deposits attract conversion fees.

NBF Support

Support is by telephone and secure message rather than live chat. The Montreal line is +1 514 879 2222, with toll-free numbers for Canada, Quebec and the United States and a separate technical support line. Hours are Monday to Friday, 8:30 a.m. to 4:30 p.m. Eastern, with technical support from 9 a.m. to 5 p.m. Service is offered in English, French and Chinese, and complaints have their own address and toll-free number.

NBF Pros and Cons

Strengths. Confirmed on CIRO's dealer register with provincial registration behind it, protection fund coverage of client accounts, ownership by a Canadian chartered bank, service in three languages, and deposit routes that cost nothing to use.

Limitations. The fee schedule is not published, so costs cannot be compared before becoming a client; no minimum deposit or leverage terms are published either; no retail trading platform is offered; and a 2026 CIRO disciplinary outcome on supervision sits on the firm's record.

NBF Review and Assessment

NBF is best understood as the wealth management arm of a Canadian bank rather than as a broker in the retail trading sense, and it should be judged on that basis. The regulatory position is domestic and confirmed, the custody protections are the standard Canadian ones, and the proposition is an advisor relationship priced by commission or by fee.

The one thing to settle before signing is price. Ask for the commission rates and the fee schedule in writing before funding an account, because the website does not publish them and they are the material term a prospective client cannot otherwise check.

Website archive
Captured

Website snapshots

8 full-page captures of NBF's own site, archived so what they said can still be read after the pages change.

8 pages
Homepage
Regulatory Information
About Us — Our Organisation
Contact & Offices
Complaint Settlement
User Agreement
Fees & Compensation
Digital Data Policy
Captured by Wikilix from the broker's live site. Open any shot to read it full size.
Regulation check
Checked

Regulatory Licenses

NBF holds a tier-1 or tier-2 licence that we confirmed on the regulator's own register. Each licence below opens its record of what that register says.

1 of 1 checked
Licences on record
1
Confirmed on register
1
Tier 1 or 2
1
Offshore
0

WIKILIX

Licence intelligence

The only licence on file

Licence Verification Record

Canadian Investment Regulatory Organization Unreleased

Wikilix read the CIRO register on Oct 11, 2026. This is what it said.

Name on the register
National Bank Financial Inc.
Jurisdiction
Canada
Authority strength
Tier 1
Licence type
Market Making(MM)
Register status
Active dealer member in the Investment Dealer category, described by the firm as registered as an investment dealer in all Canadian jurisdictions
Shown on the NBF website
Shown

Checked Oct 11, 2026

Permissions

  • Investment Dealer

What our check found

Canada's national self regulatory organisation for investment dealers and mutual fund dealers, recognised by the provincial and territorial securities commissions and formed in 2023 by merging IIROC and the MFDA. It approves dealer members, sets capital and conduct rules, inspects member firms and disciplines them through a hearing panel. Client protection: Strong. Dealer members must meet capital and conduct requirements, are inspected, and their client accounts carry Canadian Investor Protection Fund coverage of up to CAD 1 million per account category on insolvency. CIRO also operates a public disciplinary process, which it used against this firm in 2026.

Client protection under this licence

  • Compensation schemeUp to CAD 1000000 (CIPF)
  • Client money kept separate
  • Negative balance protection
  • Complaints routeOBSI
  • Maximum leverage1:49

These are the rules CIRO sets for the firms it licenses. They are not a statement about how NBF applies them, or about which of its companies would hold your account.

A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.

Trading accounts
Updated

Account Types

2 account types on record.

2 account types
AccountMin DepositMax LeverageCommission
Cash accountCash (invest) · InvestNot recordedNot recordedNot recorded
Trading accountRegular · StandardNot recordedNot recordedCommissions per transaction
Account names and conditions as published by NBF, recorded by Wikilix.
Client acceptance

Country availability

Where NBF says it will and won't take clients

1 country

Explicitly accepted

Named as accepted — not a full list of served markets

CACanada
How we know — 8 sources
  1. 1No blocked jurisdictions are recorded: the broker publishes no restricted-countries or prohibited-countries list and no residency or eligibility clause. Its only client-facing agreement, the Electronic brokerage service user agreement at https://www.nbfwm.ca/user-agreement.html, covers use of the internet, limitation of responsibility, verification of information, authentication and service interruption, and names no country, residency or citizenship condition.
  2. 2Canada counts as accepted, based on the broker's own onboarding page: the advisor finder at https://www.nbfwm.ca/advisor.html presents a closed geographic selector of nine Canadian provinces (Alberta, British-Columbia, Manitoba, New-Brunswick, Nova-Scotia, Ontario, Quebec, Saskatchewan, Prince Edward Island) together with Canadian cities and branches and no country field, under the heading 'Over 900 experts at your service across Canada'.
  3. 3Supporting Canada's place on the accepted list, the regulatory information page at https://www.nbfwm.ca/about/regulatory-information.html states that 'National Bank Financial Inc. (NBF) is registered as investment dealer in all Canadian jurisdictions', and its head office disclosure names agents for service of process in the provinces and territories where the firm has no office.
  4. 4There is no public registration form and therefore no signup country list to read: onboarding is advisor-mediated, and the site's only account-related entry points are the advisor finder and the existing-client login at https://client.bnc.ca/nbfwm/login.
  5. 5The United States is neither accepted nor refused. The contact page at https://www.nbfwm.ca/contact.html publishes a United States toll-free line, 1-800-678-7155, beside its Quebec and Canada lines, but that is client servicing rather than a statement about who may open an account, so it is treated as neither an acceptance nor a block.
  6. 6The broker publishes Canadian locale variants only: the English site declares en-CA and fr-CA alternates (https://www.nbfwm.ca/ and https://www.fbngp.ca/accueil.html), whose French documents carry the same wording with no residency clause. The Chinese-language page at https://www.nbfwm.ca/content/fbngp/en/accueil/chinois.html describes the Canadian business and its branches across Canada, so it is a language service for Chinese-speaking clients in Canada, not a sign of other accepted countries.
  7. 7No AML, KYC or sanctions policy and no deposit, withdrawal or partner page is published on the site. The closest disclosures, the CRS-FATCA section and the Interest Rates on Cash Balances and Conversion Rates section of https://www.nbfwm.ca/about/regulatory-information.html, name no refused jurisdiction; the CRS-FATCA wording about accounts 'where the account holders are foreign residents for tax purposes' shows the firm expects some accounts to be held by non-Canadian tax residents, but it names no country.
  8. 8The broker's own domains have nothing aimed at Iran. The site offers only Canadian English and Canadian French versions, publishes no Persian-language page and names no rial or local-exchange funding rails, so Iran is neither accepted nor refused.
Recorded by WIKILIX research, not published by the broker, and not a guarantee. A country listed nowhere above is not thereby accepted — check NBF's own terms before you open an account.
Deposits & withdrawals

Funding Methods

5 ways to fund an account. 3 credit instantly.

5 methods
MethodDeposit feeWithdrawal feeMin depositWithdrawal min / maxProcessing
Interac e-Transfer®Bank Transfer
Withdrawal fee of $1.25 per transaction; instant to same day processing
Not recordedCAD 1.25Not recordedNot recordedNot recordedInstant
Debit Card (Interac®, NYCE®, Maestro®)Debit Card
No fees for deposits or withdrawals within National Bank or affiliated networks; daily debit card limits may apply
Not recordedNot recordedNot recordedNot recordedNot recordedInstant
Branch DepositOther
Withdrawal fee $2.50 per transaction; third-party ATM fees may apply; foreign currency deposits incur conversion fees
Not recordedCAD 2.5Not recordedNot recordedNot recordedUp to 3 days
ATM Withdrawal (National Bank ABM)Other
National Bank reimburses $3 per withdrawal made at Interac or Cirrus ABMs but may not cover full third-party ATM fees
Not recordedCAD 2.5Not recordedNot recordedNot recordedInstant
Wire TransferWire Transfer
Processing time 1-3 business days; currency conversion fees apply for foreign currency
Not recordedNot recordedNot recordedNot recordedNot recordedUp to 3 days
Fees, limits and processing times as published by NBF, recorded by Wikilix.
Websites

Global Domains

3 domains on record. All active and served over HTTPS.

3 domains
  • www.nbfwm.caMain siteActiveHTTPS
  • www.nbf.caBackupActiveHTTPS
  • www.nbc.caActiveHTTPS
Domains recorded by Wikilix. Only a domain listed here is known to belong to this broker.
Social channels

Social Presence

One official channel on record.

1 channel
Channels as published by the broker, recorded by Wikilix.
Legal entities

Corporate Network

2 legal entities behind the NBF brand.

2 entities
  • NATIONAL BANK FINANCIAL INC.ActiveLicence holderCanadaRegistration FC009503Holds CIROOperating legal entity behind the National Bank Financial - Wealth Management brand, with its head office in the province of Quebec and indirectly wholly owned by National Bank of Canada.
  • National Bank of CanadaActiveCanadaParent company: a bank incorporated under the Bank Act (Canada) that indirectly holds 100 percent of the voting and equity shares of National Bank Financial Inc.
Entities named in the broker's own documents and company registers, recorded by Wikilix.
Company registry check
Checked

Company Registration

The operating company is National Bank Financial Inc.. Registered in Canada. Registration number 1045530-0.

Verified on registry
Registration number
1045530-0
Jurisdiction
Canada
Incorporated
Nov 1, 2017
Registry
UK Companies House, overseas company register (record FC009503 for the Canadian entity)
Registered address
1155 Metcalfe Street, 4th Floor, Montreal, Quebec H3B 4S9, Canada
Frequently Asked Questions

Frequently Asked Questions

Common questions about NBF

Most Popular Questions

Complaints go to the firm first, at NBFComplaintWealthManagement@nbc.ca or 1-800-361-8868. If the response is unsatisfactory, a complaint about a CIRO member dealer can be escalated to the Ombudsman for Banking Services and Investments, and CIRO itself takes investor inquiries about the dealers it regulates. Keep written records of instructions and statements, because a complaint of this kind turns on what was authorised.

Yes, small fixed ones. An Interac e-Transfer withdrawal costs CAD 1.25, and a branch or banking machine withdrawal costs CAD 2.50, with CAD 3 reimbursed on withdrawals made at Interac or Cirrus machines. Third-party machine operators may add charges of their own, and foreign currency transactions attract conversion fees. Deposits by electronic transfer or debit card are not charged.

Two account structures are on record: a cash account and a trading account, the second charged commissions per transaction. Neither carries a published minimum deposit or a published leverage limit. The website does not set out the differences between them in detail, so the choice is made with an advisor.

Pricing takes two forms: commissions per transaction on the self-directed trading account, and fixed-fee pricing on the advisory and discretionary managed mandates. The applicable fee schedule is not published on the website. It is sent to clients each year with the portfolio statement, so ask for the commission rates and the fee schedule in writing before funding an account.

NBF does not publish a minimum deposit, and none is recorded for either of its account structures. It is a full service investment dealer whose accounts are arranged through an investment advisor, so any entry requirement is settled in that conversation rather than advertised. A specific minimum figure quoted anywhere else should be treated as unverified.

Nothing found in this review supports that. The operating company, National Bank Financial Inc., is confirmed on CIRO's register of regulated dealers at its Montreal head office, it carries provincial securities registration in Canada, and it is an indirect wholly owned subsidiary of National Bank of Canada. The brand on the website, the regulatory record and the corporate ownership agree with one another, which is the opposite of the pattern seen with cloned or misrepresented brands.

National Bank Financial Inc. is indirectly wholly owned by National Bank of Canada, a bank incorporated under the Bank Act (Canada), which holds 100 percent of its voting and equity shares. The operating entity has its head office in the province of Quebec and trades as National Bank Financial - Wealth Management. A client contracts with the dealer subsidiary rather than with the bank itself.

NBF is reached by telephone and secure message. The Montreal line is +1 514 879 2222, with toll-free numbers for Canada (1-800-361-9522), Quebec (1-800-361-8838) and the United States (1-800-678-7155), and a separate technical support line. General enquiries go to info@nbf.ca, and complaints to NBFComplaintWealthManagement@nbc.ca or 1-800-361-8868.

Hours are Monday to Friday, 8:30 a.m. to 4:30 p.m. Eastern, with technical support from 9 a.m. to 5 p.m. Service is available in English, French and Chinese. There is no live chat; clients can message the wealth management team securely through the online client portal.

NATIONAL BANK FINANCIAL supports several funding methods including Interac e-Transfer, debit cards, branch deposits, ATM withdrawals, and wire transfers. Deposit processing is generally instant or same day for electronic methods, while withdrawals may incur fixed fees and take up to three days for wire transfers.

No third-party retail trading platform is on record for NBF, and the firm does not advertise one. Clients reach their accounts through its online client portal and the group's wealth app, which also provide secure messaging and document sharing with the wealth management team. Anyone looking for MetaTrader or a comparable retail trading platform will not find it here.

National Bank Financial Inc. is confirmed on the register of dealers regulated by the Canadian Investment Regulatory Organization (CIRO), in the Investment Dealer category, and client accounts fall within Canadian Investor Protection Fund coverage of up to CAD 1,000,000 per general account category against dealer insolvency. CIRO is a self-regulatory organisation rather than a licensing authority, and it issues no membership number, so there is no licence number to quote for this firm. Permission to deal in securities in Canada is provincial registration, which NBF carries and which is published separately by the Canadian Securities Administrators.

Regulated is not the same as risk free. CIRO's enforcement records show a proceeding against the firm concluded on 3 March 2026 with a fine of CAD 1,000,000 and costs of CAD 50,000 on supervision allegations.

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