Overall Score72 / 100The Wikilix trust rating of NBF, out of 100, built from the five factors below.It holds a valid CIRO Unreleased licence, and our investigation found it appears legitimate.Regulation85%Identity96%Client terms56%Trading offer42%Service71%Score last calculated 2026/10/26
Good65 to 79. A solid record with minor gaps and no stop sign.Why: It holds a valid CIRO Unreleased licence, and our investigation found it appears legitimate.
72 out of 100 · 83% checkedThe share of the record we could verify. What we could not check counts as unknown and pulls the score toward the middle, never down.
Do not trust
High risk
Fair
Good
Excellent
It holds a valid CIRO Unreleased licence, and our investigation found it appears legitimate.
We checked NBF on 2026-10-26 across its regulation, company record, client terms, trading offer and service, and could verify 83% of its record. Its strongest valid licence is CIRO Unreleased. The score of 72 is what the checked record adds up to; nothing held it down. What would move the score: withdrawal rails, all-in eurusd cost, instrument breadth. Our published investigation found it appears legitimate, with 8.9 years of track record. Its client terms carry moderate risk, with 1 critical clause.
Whether a financial authority supervises this broker: the licences it holds, whether we verified them on the official register, how strong that regulator is and what protection it gives clients. Worth 35 points of 100.
Identity
Who is behind it, and for how long?
96out of 100
Excellent
Counts for 15% of the score100% checked
What we checked
Registry-verified entity100
Company registration verified on the registry · Oct 11, 2026Source
Verified age96
Verified track record 8.9 years · Oct 11, 2026
Transparency90
Scam check identity transparency 1/10 · Oct 11, 2026
Site integrity100
Website reachable and not redirecting · Oct 11, 2026Source
What this measures
Who is behind it and for how long: a company registration we verified, years of verified history, how openly it names its entity, address and owners, and whether its website is intact. Worth 15 points.
Client terms
Are the client terms fair?
56out of 100
Fair
Counts for 15% of the score93% checked
What we checked
Policy risk58
Policy risk score 4.2/10 · Oct 11, 2026
Critical clauses80
1 critical clause(s) · Oct 11, 2026
Withdrawal rails30
5 rail(s): 0 fee-free of 3 known, 3 instant of 5 known, minimum unknown · Nov 16, 2025
Language parity40
5 contradiction(s) between language versions · Oct 11, 2026
What this measures
How fair the client agreement is: the risk found in our policy review, the number of critical clauses, withdrawal rules, and whether the terms say the same in every language. Worth 15 points.
Trading offer
What does trading cost, and is it disclosed?
42out of 100
Poor
Counts for 20% of the score25% checked
What we checked
All-in EURUSD costNot checked yet
No EURUSD spread known
Pricing disclosed per account type17
1 of 6 pricing cells filled across 2 account type(s) · Oct 11, 2026Source
Instrument breadthNot checked yet
No instrument counts known
PlatformsNot checked yet
No trading platform recorded
Leverage vs regulated capNot checked yet
Maximum leverage unknown
Minimum depositNot checked yet
Minimum deposit unknown
What this measures
What trading costs and how clearly it is disclosed: pricing per account type, the all-in cost of EURUSD, instruments, platforms, leverage against regulated limits and the minimum deposit. Worth 20 points.
Service
How do they treat clients?
71out of 100
Good
Counts for 15% of the score90% checked
What we checked
Fund-integrity complaints80
Scam check withdrawal complaints 2/10 · Oct 11, 2026
Support channels67
4 of 6 support checks (phone, email, 24/7 chat, 2+ languages, messenger, complaints email) · Oct 11, 2026
Reputation footprint70
Scam check reputation 3/10 · Oct 11, 2026
WIKILIX communityNot checked yet
0 approved review(s), fewer than 10
What this measures
How clients are treated: support channels, complaints about withdrawals and reputation from our investigation, and reviews by WIKILIX members. Worth 15 points.
What NBF legally published, but does not want you to read
Wikilix contract reading ·
Moderate contract risk
National Bank Financial pays 0.00% on the cash sitting in your account, and charges prime plus 7.00% when you owe it money. A currency conversion under $25,000 costs you 1.50%, and that figure is nowhere in the account agreement. You get 10 days to object to a trade confirmation, and silence counts as agreement that it was right. The French and English versions of its online services agreement do not put the same duties on you.
1Critical clausesClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
24Clauses flaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
44Documents readHow many of the broker’s own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
4.2/10Contract riskHow far this contract goes overall, from 0 to 10. 3 to 5 means real costs a client should know about; 6 to 8 means several clauses put money already earned at risk.
What Wikilix has recorded about NBF: its history, the licences it holds, its trading conditions and its fees.
NBF Broker Overview
NBF is the wealth management and brokerage business of National Bank Financial Inc., a Canadian investment dealer with its head office in Montreal, Quebec, which publishes its services as National Bank Financial - Wealth Management at . The company is indirectly wholly owned by National Bank of Canada. National Bank Financial Inc. is confirmed on the register of dealers regulated by the Canadian Investment Regulatory Organization, in the Investment Dealer category, and client accounts fall within Canadian Investor Protection Fund coverage.
The offering runs from a self-directed trading account to advisory and discretionary managed mandates, so this is a full service investment dealer rather than a retail margin trading venue. The website does not publish a minimum deposit, leverage terms or a fee schedule, and accounts are arranged through an investment advisor.
NBF Regulation and License
National Bank Financial Inc. appears on the Canadian Investment Regulatory Organization register of dealers it regulates, in the Investment Dealer category, at its Montreal head office. CIRO publishes no membership number for its dealers, so there is no licence number to quote for this firm.
CIRO is not a licensing authority. It is Canada's national self-regulatory organisation for investment and mutual fund dealers, recognised by the provincial and territorial securities regulators, and it was formed in 2023 from the consolidation of the two former dealer organisations. The permission to deal in securities in Canada is provincial registration, which is published separately by the Canadian Securities Administrators on their national registration search, and NBF carries current provincial registration there.
Client accounts at CIRO member dealers are covered by the Canadian Investor Protection Fund, up to CAD 1,000,000 per general account category, in the event of the dealer becoming insolvent. That coverage addresses insolvency and not investment losses. The firm displays both the CIRO and the CIPF mark in its website footer.
Is NBF Regulated?
Yes. National Bank Financial Inc. is a registered Canadian investment dealer and a CIRO member dealer, confirmed on CIRO's own dealer register. For a reader comparing it against offshore brands, the point is that the oversight here is domestic Canadian securities regulation with provincial registration behind the self-regulatory membership, not an offshore licence.
National Bank Financial Inc.
National Bank Financial Inc. is the legal entity behind the National Bank Financial - Wealth Management brand, with its head office in the province of Quebec. It is indirectly wholly owned by National Bank of Canada, a bank incorporated under the Bank Act (Canada), which holds 100 percent of its voting and equity shares. A client therefore contracts with the dealer subsidiary and not with the bank itself.
Is NBF Safe?
Its standing rests on domestic regulation, bank ownership and protection fund coverage, and none of those three is a guarantee against loss. Regulation addresses the dealer's conduct and the protection fund addresses its insolvency; neither speaks to how an investment performs.
One item belongs in the balance. CIRO's enforcement records show a proceeding against the firm concluded on 3 March 2026 with a fine of CAD 1,000,000 and costs of CAD 50,000 on supervision allegations, and its registration record carries a disciplined list flag. A single supervision case against a large dealer is not evidence of client fund risk, but it is a matter of record and a reader comparing dealers should know about it.
NBF Account Types
Two account structures are on record: a cash account and a trading account, the second charged commissions per transaction. Neither carries a published minimum deposit or a published leverage limit, and the website does not set out the differences between them in the detail a reader would need in order to choose, so in practice that is settled with an advisor.
NBF Spreads, Commissions and Fees
Pricing takes two forms. The self-directed trading account is charged commissions per transaction, and the advisory and discretionary managed mandates are charged on fixed-fee pricing. The applicable fee schedule is not published on the website: it is sent to clients each year with the portfolio statement. A prospective client therefore cannot compare NBF's trading costs against another dealer's in advance, which is the most significant disclosure gap on the site.
NBF Trading Platforms
No third-party retail trading platform is on record for NBF, and the site advertises none. Clients reach their accounts through the firm's online client portal and the group's wealth app, which also carry secure messaging and document sharing with the wealth management team. Anyone looking for MetaTrader or a comparable retail trading platform will not find it here.
NBF Deposits and Withdrawals
Funding is bank-style rather than broker-style. On record are Interac e-Transfer, debit card payments on the Interac, NYCE and Maestro networks, deposits at branches and banking machines, cash withdrawals at National Bank machines, and wire transfers. Electronic transfers are generally instant or same day, while branch deposits and wires take one to three business days.
Withdrawal charges are small and specific: CAD 1.25 per Interac e-Transfer, and CAD 2.50 per branch or banking machine withdrawal, with CAD 3 reimbursed on withdrawals made at Interac or Cirrus machines. Third-party machine operators may add charges of their own, and foreign currency deposits attract conversion fees.
NBF Support
Support is by telephone and secure message rather than live chat. The Montreal line is +1 514 879 2222, with toll-free numbers for Canada, Quebec and the United States and a separate technical support line. Hours are Monday to Friday, 8:30 a.m. to 4:30 p.m. Eastern, with technical support from 9 a.m. to 5 p.m. Service is offered in English, French and Chinese, and complaints have their own address and toll-free number.
NBF Pros and Cons
Strengths. Confirmed on CIRO's dealer register with provincial registration behind it, protection fund coverage of client accounts, ownership by a Canadian chartered bank, service in three languages, and deposit routes that cost nothing to use.
Limitations. The fee schedule is not published, so costs cannot be compared before becoming a client; no minimum deposit or leverage terms are published either; no retail trading platform is offered; and a 2026 CIRO disciplinary outcome on supervision sits on the firm's record.
NBF Review and Assessment
NBF is best understood as the wealth management arm of a Canadian bank rather than as a broker in the retail trading sense, and it should be judged on that basis. The regulatory position is domestic and confirmed, the custody protections are the standard Canadian ones, and the proposition is an advisor relationship priced by commission or by fee.
The one thing to settle before signing is price. Ask for the commission rates and the fee schedule in writing before funding an account, because the website does not publish them and they are the material term a prospective client cannot otherwise check.
Website archive
Captured
Website snapshots
8 full-page captures of NBF's own site, archived so what they said can still be read after the pages change.
NBF holds a tier-1 or tier-2 licence that we confirmed on the regulator's own register. Each licence below opens its record of what that register says.
1 of 1 checked
Licences on recordEvery licence or registration recorded for this broker, whether the broker claims it or our check found it.
1
Confirmed on registerLicences we located on the issuing regulator's own public register, with a screenshot taken at the time.
1
Tier 1 or 2Licences from tier-1 or tier-2 authorities (FCA, ASIC, CySEC and peers), the strongest client protection. A registration we could not confirm as a licence is not counted.
1
OffshoreLicences from offshore registers, which typically carry no compensation scheme and lighter oversight.
0
WIKILIX
Licence intelligence
The only licence on file
Licence Verification Record
Canadian Investment Regulatory OrganizationUnreleased
Wikilix read the CIRO register on Oct 11, 2026. This is what it said.
Active dealer member in the Investment Dealer category, described by the firm as registered as an investment dealer in all Canadian jurisdictions
Shown on the NBF website
Shown
Checked Oct 11, 2026
Permissions
Investment Dealer
What our check found
Canada's national self regulatory organisation for investment dealers and mutual fund dealers, recognised by the provincial and territorial securities commissions and formed in 2023 by merging IIROC and the MFDA. It approves dealer members, sets capital and conduct rules, inspects member firms and disciplines them through a hearing panel. Client protection: Strong. Dealer members must meet capital and conduct requirements, are inspected, and their client accounts carry Canadian Investor Protection Fund coverage of up to CAD 1 million per account category on insolvency. CIRO also operates a public disciplinary process, which it used against this firm in 2026.
Client protection under this licence
Compensation schemeUp to CAD 1000000 (CIPF)
Client money kept separate
Negative balance protection
Complaints routeOBSI
Maximum leverage1:49
These are the rules CIRO sets for the firms it licenses. They are not a statement about how NBF applies them, or about which of its companies would hold your account.
A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.
Named as accepted — not a full list of served markets
CACanada
How we know — 8 sources
1No blocked jurisdictions are recorded: the broker publishes no restricted-countries or prohibited-countries list and no residency or eligibility clause. Its only client-facing agreement, the Electronic brokerage service user agreement at https://www.nbfwm.ca/user-agreement.html, covers use of the internet, limitation of responsibility, verification of information, authentication and service interruption, and names no country, residency or citizenship condition.
2Canada counts as accepted, based on the broker's own onboarding page: the advisor finder at https://www.nbfwm.ca/advisor.html presents a closed geographic selector of nine Canadian provinces (Alberta, British-Columbia, Manitoba, New-Brunswick, Nova-Scotia, Ontario, Quebec, Saskatchewan, Prince Edward Island) together with Canadian cities and branches and no country field, under the heading 'Over 900 experts at your service across Canada'.
3Supporting Canada's place on the accepted list, the regulatory information page at https://www.nbfwm.ca/about/regulatory-information.html states that 'National Bank Financial Inc. (NBF) is registered as investment dealer in all Canadian jurisdictions', and its head office disclosure names agents for service of process in the provinces and territories where the firm has no office.
4There is no public registration form and therefore no signup country list to read: onboarding is advisor-mediated, and the site's only account-related entry points are the advisor finder and the existing-client login at https://client.bnc.ca/nbfwm/login.
5The United States is neither accepted nor refused. The contact page at https://www.nbfwm.ca/contact.html publishes a United States toll-free line, 1-800-678-7155, beside its Quebec and Canada lines, but that is client servicing rather than a statement about who may open an account, so it is treated as neither an acceptance nor a block.
6The broker publishes Canadian locale variants only: the English site declares en-CA and fr-CA alternates (https://www.nbfwm.ca/ and https://www.fbngp.ca/accueil.html), whose French documents carry the same wording with no residency clause. The Chinese-language page at https://www.nbfwm.ca/content/fbngp/en/accueil/chinois.html describes the Canadian business and its branches across Canada, so it is a language service for Chinese-speaking clients in Canada, not a sign of other accepted countries.
7No AML, KYC or sanctions policy and no deposit, withdrawal or partner page is published on the site. The closest disclosures, the CRS-FATCA section and the Interest Rates on Cash Balances and Conversion Rates section of https://www.nbfwm.ca/about/regulatory-information.html, name no refused jurisdiction; the CRS-FATCA wording about accounts 'where the account holders are foreign residents for tax purposes' shows the firm expects some accounts to be held by non-Canadian tax residents, but it names no country.
8The broker's own domains have nothing aimed at Iran. The site offers only Canadian English and Canadian French versions, publishes no Persian-language page and names no rial or local-exchange funding rails, so Iran is neither accepted nor refused.
Deposits & withdrawals
Funding Methods
5 ways to fund an account. 3 credit instantly.
5 methods
Method
Deposit fee
Withdrawal fee
Min deposit
Withdrawal min / max
Processing
Interac e-Transfer®Bank TransferWithdrawal fee of $1.25 per transaction; instant to same day processing
—Not recorded
CAD 1.25
—Not recorded
—Not recorded/—Not recorded
Instant
Debit Card (Interac®, NYCE®, Maestro®)Debit CardNo fees for deposits or withdrawals within National Bank or affiliated networks; daily debit card limits may apply
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Instant
Branch DepositOtherWithdrawal fee $2.50 per transaction; third-party ATM fees may apply; foreign currency deposits incur conversion fees
—Not recorded
CAD 2.5
—Not recorded
—Not recorded/—Not recorded
Up to 3 days
ATM Withdrawal (National Bank ABM)OtherNational Bank reimburses $3 per withdrawal made at Interac or Cirrus ABMs but may not cover full third-party ATM fees
—Not recorded
CAD 2.5
—Not recorded
—Not recorded/—Not recorded
Instant
Wire TransferWire TransferProcessing time 1-3 business days; currency conversion fees apply for foreign currency
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 3 days
Websites
Global Domains
3 domains on record. All active and served over HTTPS.
3 domains
www.nbfwm.caMain siteActiveHTTPS
www.nbf.caBackupActiveHTTPS
www.nbc.caActiveHTTPS
Social channels
Social Presence
One official channel on record.
1 channel
Legal entities
Corporate Network
2 legal entities behind the NBF brand.
2 entities
NATIONAL BANK FINANCIAL INC.ActiveLicence holderCanada·Registration FC009503Holds CIROOperating legal entity behind the National Bank Financial - Wealth Management brand, with its head office in the province of Quebec and indirectly wholly owned by National Bank of Canada.
National Bank of CanadaActiveCanadaParent company: a bank incorporated under the Bank Act (Canada) that indirectly holds 100 percent of the voting and equity shares of National Bank Financial Inc.
Company registry check
Checked
Company Registration
The operating company is National Bank Financial Inc.. Registered in Canada. Registration number 1045530-0.
This recordCanada · since 1902· NATIONAL BANK FINANCIALWikilix score 72.0RegulationRegulatedCIROMax leverage—Not recordedPlatforms—Not recordedLicences1
Complaints go to the firm first, at NBFComplaintWealthManagement@nbc.ca or 1-800-361-8868. If the response is unsatisfactory, a complaint about a CIRO member dealer can be escalated to the Ombudsman for Banking Services and Investments, and CIRO itself takes investor inquiries about the dealers it regulates. Keep written records of instructions and statements, because a complaint of this kind turns on what was authorised.
Yes, small fixed ones. An Interac e-Transfer withdrawal costs CAD 1.25, and a branch or banking machine withdrawal costs CAD 2.50, with CAD 3 reimbursed on withdrawals made at Interac or Cirrus machines. Third-party machine operators may add charges of their own, and foreign currency transactions attract conversion fees. Deposits by electronic transfer or debit card are not charged.
Two account structures are on record: a cash account and a trading account, the second charged commissions per transaction. Neither carries a published minimum deposit or a published leverage limit. The website does not set out the differences between them in detail, so the choice is made with an advisor.
Pricing takes two forms: commissions per transaction on the self-directed trading account, and fixed-fee pricing on the advisory and discretionary managed mandates. The applicable fee schedule is not published on the website. It is sent to clients each year with the portfolio statement, so ask for the commission rates and the fee schedule in writing before funding an account.
NBF does not publish a minimum deposit, and none is recorded for either of its account structures. It is a full service investment dealer whose accounts are arranged through an investment advisor, so any entry requirement is settled in that conversation rather than advertised. A specific minimum figure quoted anywhere else should be treated as unverified.
Nothing found in this review supports that. The operating company, National Bank Financial Inc., is confirmed on CIRO's register of regulated dealers at its Montreal head office, it carries provincial securities registration in Canada, and it is an indirect wholly owned subsidiary of National Bank of Canada. The brand on the website, the regulatory record and the corporate ownership agree with one another, which is the opposite of the pattern seen with cloned or misrepresented brands.
National Bank Financial Inc. is indirectly wholly owned by National Bank of Canada, a bank incorporated under the Bank Act (Canada), which holds 100 percent of its voting and equity shares. The operating entity has its head office in the province of Quebec and trades as National Bank Financial - Wealth Management. A client contracts with the dealer subsidiary rather than with the bank itself.
NBF is reached by telephone and secure message. The Montreal line is +1 514 879 2222, with toll-free numbers for Canada (1-800-361-9522), Quebec (1-800-361-8838) and the United States (1-800-678-7155), and a separate technical support line. General enquiries go to info@nbf.ca, and complaints to NBFComplaintWealthManagement@nbc.ca or 1-800-361-8868.
Hours are Monday to Friday, 8:30 a.m. to 4:30 p.m. Eastern, with technical support from 9 a.m. to 5 p.m. Service is available in English, French and Chinese. There is no live chat; clients can message the wealth management team securely through the online client portal.
NATIONAL BANK FINANCIAL supports several funding methods including Interac e-Transfer, debit cards, branch deposits, ATM withdrawals, and wire transfers. Deposit processing is generally instant or same day for electronic methods, while withdrawals may incur fixed fees and take up to three days for wire transfers.
No third-party retail trading platform is on record for NBF, and the firm does not advertise one. Clients reach their accounts through its online client portal and the group's wealth app, which also provide secure messaging and document sharing with the wealth management team. Anyone looking for MetaTrader or a comparable retail trading platform will not find it here.
National Bank Financial Inc. is confirmed on the register of dealers regulated by the Canadian Investment Regulatory Organization (CIRO), in the Investment Dealer category, and client accounts fall within Canadian Investor Protection Fund coverage of up to CAD 1,000,000 per general account category against dealer insolvency. CIRO is a self-regulatory organisation rather than a licensing authority, and it issues no membership number, so there is no licence number to quote for this firm. Permission to deal in securities in Canada is provincial registration, which NBF carries and which is published separately by the Canadian Securities Administrators.
Regulated is not the same as risk free. CIRO's enforcement records show a proceeding against the firm concluded on 3 March 2026 with a fine of CAD 1,000,000 and costs of CAD 50,000 on supervision allegations.
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