Overall Score75 / 100The Wikilix trust rating of StoneX, out of 100, built from the five factors below.Good: FCA 446717 is in force with 6 more, and the published scam check reads appears legitimate.Regulation100%Identity98%Client terms34%Trading offer62%Service56%Score last calculated 2026/10/15
Good65 to 79. A solid record with minor gaps and no stop sign.Why: Good: FCA 446717 is in force with 6 more, and the published scam check reads appears legitimate.
75 out of 100 · 88% checkedThe share of the record we could verify. What we could not check counts as unknown and pulls the score toward the middle, never down.
Do not trust
High risk
Fair
Good
Excellent
Good: FCA 446717 is in force with 6 more, and the published scam check reads appears legitimate.
RegulationWhether a financial authority supervises this broker: the licences it holds, whether we verified them on the official register, how strong that regulator is and what protection it gives clients. Worth 35 points of 100.
100Excellent
IdentityWho is behind it and for how long: a company registration we verified, years of verified history, how openly it names its entity, address and owners, and whether its website is intact. Worth 15 points.
98Excellent
Client termsHow fair the client agreement is: the risk found in our policy review, the number of critical clauses, withdrawal rules, and whether the terms say the same in every language. Worth 15 points.
34Poor
Trading offerWhat trading costs and how clearly it is disclosed: pricing per account type, the all-in cost of EURUSD, instruments, platforms, leverage against regulated limits and the minimum deposit. Worth 20 points.
62Fair
ServiceHow clients are treated: support channels, complaints about withdrawals and reputation from our investigation, and reviews by WIKILIX members. Worth 15 points.
56Fair
We checked StoneX on 2026-10-15 across regulation, corporate record, client terms, trading offer and service, covering 88% of the record. The best licence in force was FCA 446717, with 6 more in force. The weighted pillars summed to 75 and no gate capped it. What would change it: all-in eurusd cost, instrument breadth, leverage vs regulated cap. The published scam check reached the verdict "appears legitimate" and established 23.4 years of track record. The policy review scored the client terms 6.5 out of 10 for risk with 8 critical clauses.
What StoneX legally published, but does not want you to read
Wikilix contract reading ·
High contract risk
StoneX Financial Ltd runs the UK retail accounts, and its contract is not on the page that lists the contracts you should read. The European arm's fee policy records your agreement to limited cost disclosure, and the price it quotes is not binding on it. A statement becomes final <strong>48 hours</strong> after you receive it. Withdrawals have six grounds for refusal and no deadline.
8Critical clausesClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
25Clauses flaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
79Documents readHow many of the broker’s own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
6.5/10Contract riskHow far this contract goes overall, from 0 to 10. 3 to 5 means real costs a client should know about; 6 to 8 means several clauses put money already earned at risk.
What Wikilix has recorded about StoneX: its history, the licences it holds, its trading conditions and its fees.
StoneX Broker Overview
StoneX is the trading brand of StoneX Group Inc., a United States financial services group listed on NASDAQ under the ticker SNEX and headquartered at 230 Park Avenue, New York. The group dates itself to 1924 and its business is institutional first: market access, clearing, custody, risk management and payments alongside its client-facing trading accounts. Trading under the StoneX name is provided by regulated subsidiaries rather than by the parent, and this profile records permissions held by those subsidiaries in the United Kingdom, Hong Kong, the United States and Cyprus, with five further jurisdictions documented.
StoneX Regulation and License
Six authorisations behind the brand were confirmed on the regulators' own registers for this profile, each one held by a separate StoneX company. StoneX Financial Ltd is recorded on the Financial Conduct Authority register as Authorised under firm reference number 446717 with effect from 24 March 2006, under registered company number 05616586, at First Floor, Moor House, 120 London Wall, London EC2Y 5ET. Companies House records the company's incorporation on 9 November 2005; 24 March 2006 is when its FCA authorisation took effect. Its permissions include dealing in investments as principal and as agent, arranging deals in investments, and safeguarding and administration of assets, with authorised payment institution status alongside. StoneX Financial (HK) Limited holds Securities and Futures Commission licence BCQ152 in Hong Kong, for dealing in futures contracts since 3 July 2014 and dealing in securities since 24 March 2023, subject to conditions that it may not hold client assets and may serve professional investors only. In the United States, StoneX Financial Inc. is a FINRA member broker dealer under CRD 45993 and SEC number 8-51269, an NFA member under 0476094, and registered with the Commodity Futures Trading Commission as a futures commission merchant and commodity trading advisor, while StoneX Markets LLC is a registered swap dealer open only to eligible contract participants. StoneX Europe Ltd holds Cyprus Investment Firm licence 400/21 from the Cyprus Securities and Exchange Commission, whose entry also lists CITYINDEX and forex.com as approved trade names.
Five further permissions are documented in the group's own disclosures but were not confirmed on the relevant register for this profile, so they stand as claimed rather than confirmed: a Capital Markets Services licence for StoneX Financial Pte. Ltd. in Singapore, Australian Financial Services Licence 345646 for StoneX Financial Pty Ltd, a Type I Financial Instruments Business registration for StoneX Securities Co., Ltd. in Japan under Kanto Local Finance Bureau number 291, Canadian Investment Regulatory Organization membership for StoneX Financial (Canada) Inc., and Dubai Financial Services Authority regulation of StoneX Financial (DIFC) Limited, which covers business inside the Dubai International Financial Centre and not mainland United Arab Emirates. No expiry date is printed against the confirmed authorisations, because each runs until it is cancelled or withdrawn.
Is StoneX Regulated?
Yes, by several authorities, and each one through a different company. The United Kingdom, Hong Kong, United States and Cyprus permissions set out above were read on the regulators' own registers, which is what separates a confirmed authorisation from a claimed one. An authorisation covers the activities listed against the company that holds it, so it does not extend automatically to every StoneX company, every country or every website carrying the name, and the group's permissions in Singapore, Australia, Japan, Canada and Dubai are documented rather than confirmed here.
Is StoneX Safe?
The regulatory and corporate evidence is strong, which is not the same as a guarantee. A NASDAQ listing brings public reporting obligations, the group has operated for more than a century, and several of its operating companies are authorised by statutory conduct regulators that publish their own records. Against that, the FINRA record for StoneX Financial Inc. carries 76 regulatory event disclosures that are part of the public record and worth reading before opening an account, and the Financial Conduct Authority entry for StoneX Financial Ltd names cloned firms published against it, so third parties have traded on this brand without authorisation. A reader should check that any site using the StoneX name is the group's own before sending money.
StoneX Group Inc. and Its Operating Companies
StoneX Group Inc. is the listed parent and does not itself take client trading accounts. This profile records around thirty operating companies beneath it, among them StoneX Financial Inc. in the United States, StoneX Financial Ltd in the United Kingdom, StoneX Europe Ltd in Cyprus, StoneX Financial GmbH in Germany, StoneX Financial Pte. Ltd. in Singapore, StoneX Financial (HK) Limited in Hong Kong and StoneX Financial Pty Ltd in Australia. Which company a client contracts with, and so which rules and protections apply, depends on where that client is onboarded. The company numbers held for several of these entities, including 05616586 for StoneX Financial Ltd and HE409708 for StoneX Europe Ltd, are corporate registrations and are not financial licences.
StoneX Account Types
Four accounts are recorded. A spread betting account and a CFD account carry the main client-facing offering, a Professional account adds volume rebates for higher turnover, and a Standard MT4 account is the MetaTrader 4 route. None of the four publishes a minimum opening deposit, so the practical floor is set by the funding method rather than by the account, and none publishes a maximum leverage. Execution is recorded as a hybrid model.
StoneX Spreads, Commissions and Fees
Spread betting markets carry no commission, and neither do CFD markets other than shares. Share CFDs are charged at 0.08% on United Kingdom and European shares with a minimum of GBP 10 or EUR 10, 0.08% on Australian shares with a minimum of AUD 5, from 0.08% on Asian shares with a minimum of SGD 10, and 1.8 US cents per share on United States shares with a minimum of USD 10. The Professional account rebates turnover above GBP 25 million notional in a calendar month, from GBP 4 per million on foreign exchange and GBP 2 per million on indices. No average spread figure is published for this profile.
StoneX Trading Platforms
Two platforms are recorded. MetaTrader 4 is offered on the Standard MT4 account across indices, foreign exchange, metals and commodities, with Expert Advisors, the MetaTrader Market and FX Blue add-ons, and Windows, iOS and Android builds. TradingView is listed for CFD accounts across indices, shares, foreign exchange, metals and commodities, with its indicator library, screeners, Pine Script and layouts synced across devices, on desktop, iOS and Android. StoneX Trading also offers its own platform: Web Trader in the browser, and a mobile trading app for iOS and Android covering its spread betting and CFD markets. Both come from the .
StoneX Deposits and Withdrawals
StoneX takes debit cards, credit cards and bank transfers, and charges nothing of its own on either side. The card minimum is GBP 100 or the equivalent in EUR or USD, while a bank transfer has no stated minimum and clears domestically in one to two business days. Online withdrawals run from GBP 100 to a maximum of GBP 20,000 per transaction, or the whole available balance where that is lower, with card payouts taking three to five business days and BACS transfers free of charge. Money has to come from the account holder: third-party payments and cash paid into the bank account are rejected and returned to source, deposits must be in the base currency of the account they come from, and refunds go back to the original funding source. Up to three cards can be registered at once, and Citibank cards cannot be used to fund a spread betting account.
StoneX Support
In the United Kingdom, StoneX Trading's client services team offers support 24 hours a day, five days a week, by live chat, phone and email. The New York switchboard is +1 212 485 3500, general enquiries go to contact@stonex.com and account questions to accountquestions@stonex.com, and regional numbers are published for offices including London, Frankfurt, Nicosia, Sydney, Singapore, Hong Kong, Tokyo, Toronto and Krakow. Recorded support languages are English, Spanish, Portuguese and Japanese.
StoneX Pros and Cons
Strengths:
Authorisations confirmed on the regulators' own registers in the United Kingdom, Hong Kong, the United States and Cyprus, each held by a named StoneX company.
A listed parent company with public reporting obligations and an operating history going back to 1924.
No StoneX deposit or withdrawal fees, and no commission on spread betting or on non-share CFD markets.
No minimum opening deposit on any of the recorded accounts.
Limitations:
Neither a maximum leverage nor an average spread is published, so the cost and the risk of a position cannot be compared in advance from published figures.
Funding is limited to cards and bank transfer, with no electronic wallet or local payment option recorded.
Online withdrawals are capped at GBP 20,000 per transaction.
The FINRA record for StoneX Financial Inc. carries 76 regulatory event disclosures.
The permissions in Singapore, Australia, Japan, Canada and Dubai stand as documented rather than confirmed.
The brand has been cloned by third parties, which the Financial Conduct Authority entry itself records.
StoneX Review and Assessment
StoneX reads as an institutional group with a client-facing trading arm attached rather than as a retail broker that grew into institutional work, and this profile reflects that: the corporate and regulatory side is unusually well documented, while the trading figures a private client would want to compare are thin. The most important thing to establish before funding an account is which StoneX company the account is with, because every confirmed authorisation here belongs to a named company rather than to the brand, and the protections available follow the entity.
Website archive
Captured
Website snapshots
8 full-page captures of StoneX's own site, archived so what they said can still be read after the pages change.
StoneX holds a tier-1 or tier-2 licence that we confirmed on the regulator's own register. Each licence below opens its record of what that register says.
6 of 11 checked
Licences on recordEvery licence or registration recorded for this broker, whether the broker claims it or our check found it.
11
Confirmed on registerLicences we located on the issuing regulator's own public register, with a screenshot taken at the time.
6
Tier 1 or 2Licences from tier-1 or tier-2 authorities (FCA, ASIC, CySEC and peers), the strongest client protection. A registration we could not confirm as a licence is not counted.
11
OffshoreLicences from offshore registers, which typically carry no compensation scheme and lighter oversight.
0
WIKILIX
Licence intelligence
The strongest of 11 licences on file
Licence Verification Record
Financial Conduct Authority446717
Wikilix read the FCA register on Oct 7, 2026. This is what it said.
Advising on investments (except on Pension Transfers and Pension Opt Outs)
Advising on P2P agreements
Arranging (bringing about) deals in investments
Arranging safeguarding and administration of assets
Causing dematerialised instructions to be sent
Dealing in investments as agent
Dealing in investments as principal
Making arrangements with a view to transactions in investments
Safeguarding and administration of assets (without arranging)
Sending dematerialised instructions
Agreeing to carry on a regulated activity
6. Money remittance.
What our check found
A full tier-1 UK investment firm authorisation held by StoneX Financial Ltd, covering arrangement, execution, clearing and custody across exchange-traded futures and options, OTC derivatives and securities, plus retail CFDs and spread bets under the StoneX Trading, City Index and Forex.com names, and payment services as an Authorised Payment Institution since 27March 2018. The register states the firm can hold and control client money. Client protection: Strong. Client money permission, access to the Financial Ombudsman Service, and FSCS compensation for eligible claims if the firm fails.. Effective: 24 Mar 2006.
Client protection under this licence
Compensation schemeUp to £85000 (FSCS)
Client money kept separate
Negative balance protection
Complaints routeFinancial Ombudsman Service
Maximum leverage1:30
These are the rules FCA sets for the firms it licenses. They are not a statement about how StoneX applies them, or about which of its companies would hold your account.
A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.
Share CFDs only: UK and European shares 0.08% (minimum GBP 10 / EUR 10), Australian shares 0.08% (minimum AUD 5), Asian shares from 0.08% (minimum SGD 10), US shares 1.8 cents per share (minimum USD 10). No commission on other CFD markets
ProfessionalProfessional · VIP
—Not recorded
—Not recorded
Volume rebates from GBP 4 per million on FX and GBP 2 per million on indices above GBP 25m notional per calendar month
Named as accepted — not a full list of served markets
ADAndorraAEUnited Arab EmiratesAFAfghanistanAGAntigua and BarbudaAIAnguillaALAlbaniaAMArmeniaAOAngolaAQAntarcticaARArgentinaASAmerican SamoaATAustria
Show 218 moreShow fewer
AUAustraliaAWArubaAZAzerbaijanBABosnia and HerzegovinaBBBarbadosBDBangladeshBEBelgiumBFBurkina FasoBGBulgariaBHBahrainBIBurundiBJBeninBLSaint BarthélemyBMBermudaBNBrunei DarussalamBOBoliviaBRBrazilBSBahamasBTBhutanBWBotswanaBYBelarusBZBelizeCACanadaCCCocos (Keeling) IslandsCDCongo (Democratic Republic)CFCentral African RepublicCGCongoCHSwitzerlandCICôte d’IvoireCKCook IslandsCLChileCMCameroonCNChinaCOColombiaCRCosta RicaCVCabo VerdeCWCuraçaoCXChristmas IslandCYCyprusCZCzechiaDEGermanyDJDjiboutiDKDenmarkDMDominicaDODominican RepublicDZAlgeriaECEcuadorEEEstoniaEGEgyptEHWestern SaharaEREritreaESSpainETEthiopiaFIFinlandFJFijiFKFalkland IslandsFOFaroe IslandsFRFranceGAGabonGBUnited KingdomGDGrenadaGEGeorgiaGGGuernseyGHGhanaGIGibraltarGLGreenlandGMGambiaGNGuineaGQEquatorial GuineaGRGreeceGTGuatemalaGWGuinea-BissauGYGuyanaHKHong KongHNHondurasHRCroatiaHTHaitiHUHungaryIDIndonesiaIEIrelandILIsraelIMIsle of ManINIndiaIOBritish Indian Ocean TerritoryIQIraqISIcelandITItalyJEJerseyJMJamaicaJOJordanJPJapanKEKenyaKGKyrgyzstanKHCambodiaKIKiribatiKMComorosKNSaint Kitts and NevisKRSouth KoreaKWKuwaitKYCayman IslandsKZKazakhstanLALaosLBLebanonLCSaint LuciaLILiechtensteinLKSri LankaLRLiberiaLSLesothoLTLithuaniaLULuxembourgLVLatviaLYLibyaMAMoroccoMCMonacoMDMoldovaMEMontenegroMFSaint Martin (French part)MGMadagascarMHMarshall IslandsMKNorth MacedoniaMLMaliMMMyanmarMNMongoliaMOMacaoMRMauritaniaMSMontserratMTMaltaMUMauritiusMVMaldivesMWMalawiMXMexicoMYMalaysiaMZMozambiqueNANamibiaNCNew CaledoniaNENigerNGNigeriaNINicaraguaNLNetherlandsNONorwayNPNepalNRNauruNUNiueNZNew ZealandOMOmanPAPanamaPEPeruPFFrench PolynesiaPGPapua New GuineaPHPhilippinesPKPakistanPLPolandPMSaint Pierre and MiquelonPNPitcairnPRPuerto RicoPSPalestinePTPortugalPWPalauPYParaguayQAQatarRERéunionRORomaniaRSSerbiaRWRwandaSASaudi ArabiaSBSolomon IslandsSCSeychellesSDSudanSESwedenSGSingaporeSHSaint HelenaSISloveniaSJSvalbard and Jan MayenSKSlovakiaSLSierra LeoneSMSan MarinoSNSenegalSOSomaliaSRSurinameSSSouth SudanSTSao Tome and PrincipeSVEl SalvadorSXSint Maarten (Dutch part)SZEswatiniTCTurks and Caicos IslandsTDChadTGTogoTHThailandTJTajikistanTKTokelauTLTimor-LesteTMTurkmenistanTNTunisiaTOTongaTRTürkiyeTTTrinidad and TobagoTVTuvaluTWTaiwanTZTanzaniaUAUkraineUGUgandaUSUnited StatesUYUruguayUZUzbekistanVAHoly SeeVCSaint Vincent and the GrenadinesVEVenezuelaVGVirgin Islands (British)VIVirgin Islands (U.S.)VNViet NamVUVanuatuWFWallis and FutunaWSSamoaYEYemenYTMayotteZASouth AfricaZMZambiaZWZimbabwe
How we know — 9 sources
1Country policy derived from the country selector on StoneX's own account request form at https://www.stonex.com/en/business/stonex-account-opening-form/, which offers a closed list of exactly 230 jurisdictions. Those 230 are recorded as the whitelist: the selector is the only open-an-account route StoneX publishes on its site, and it is what governs who can submit an account request. The form is a business account request ("Complete the short form below to initiate the account opening process"), so acceptance here means StoneX will take an enquiry from that jurisdiction, not that any particular product is offered there.
2blockedConfirmed is empty: no StoneX page read for this review names any country as one it will not serve. The standing disclaimer carried on the terms, privacy and regulatory disclosure pages reads "This website is not intended for residents of any particular country, and the information herein is not advice nor a recommendation to trade nor does it constitute an offer or solicitation to buy or sell any financial product or service, by any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation." That states a condition rather than a jurisdiction, so no code is taken from it. Source: https://www.stonex.com/en/business/terms-and-conditions/
3Cuba, Iran, North Korea, Russia and Syria are recorded as likely-unconfirmed blocks. No StoneX page names them; the placement is inferred from their absence from the 230 entry account request selector, which does list Afghanistan, Belarus, Myanmar, Sudan, Venezuela, Iraq, Libya, Somalia and Yemen. The category StoneX states for itself appears in the StoneX Payment Services master terms and conditions at section 1.3(c): customers may not act, or fail to act, where the result would be a violation of "the Bank Secrecy Act of 1970, the USA PATRIOT Act, the requirements of the Office of Foreign Asset Control, or global sanctions laws". That clause names no country, so no country is enumerated from it and these five rest on the selector alone. Source: https://www.filesandimages.com/Brand/StoneX/PDF/SPS_US_Terms_of_Business_Form.pdf
4Iran's placement rests on one StoneX owned page: the account request selector at https://www.stonex.com/en/business/stonex-account-opening-form/ omits Iran from its closed 230 entry list. StoneX publishes no Persian language site, no Persian partner or introducing broker page, and no funding page naming Iranian payment rails; /fa/, /fa-ir/ and /persian/ are not served on its domain, and neither its home page nor its terms mention Iran or the rial.
5Thirteen jurisdictions absent from the selector are dependent territories or integrated regions whose sovereign parent IS accepted: Aland Islands, Bonaire/Sint Eustatius/Saba, Bouvet Island, French Guiana, French Southern Territories, Guadeloupe, Guam, Heard and McDonald Islands, Martinique, Norfolk Island, Northern Mariana Islands, South Georgia and the South Sandwich Islands, and the United States Minor Outlying Islands. The selector lists Finland, the Netherlands, France, the United States, Australia, Norway and the United Kingdom, so these absences read as the granularity of StoneX's own list rather than as blocks, and no code is recorded for any of them.
6blockedDependentTerritories is empty: none of the five sanctions related states recorded as likely-unconfirmed (Cuba, Iran, North Korea, Russia, Syria) has a dependent territory that the block would extend to.
7Micronesia is the one absence fitting neither pattern: a sovereign state omitted from the selector with no sanctions rationale and no accepted parent state. It is recorded as likely-unconfirmed on the strength of the omission alone, and it may be a gap in StoneX's own list rather than a deliberate policy.
8StoneX publishes no restricted countries page, no accepted countries page and no FAQ or help centre on its own domain: /restricted-countries/, /prohibited-countries/, /accepted-countries/ and /where-we-operate/ are all absent, as are /en/business/aml-policy/ and /en/business/sanctions/. Its own site search returns the same undifferentiated result set for every query, so it surfaces no restriction page either.
9StoneX publishes six regional site variants: Global, United States, Great Britain, Argentina, Brazil and Japan. These indicate the markets it deliberately addresses, but a marketing locale is not an onboarding acceptance, so no whitelist code is taken from them.
Deposits & withdrawals
Funding Methods
3 ways to fund an account. 3 with no deposit fee.
3 methods
Method
Deposit fee
Withdrawal fee
Min deposit
Withdrawal min / max
Processing
Debit cardDebit CardMinimum card deposit is GBP 100, or the equivalent for EUR and USD accounts. The processing time shown is the published card withdrawal time of 3 to 5 business days; no deposit clearing time is published. Maximum GBP 20,000 per online withdrawal and a GBP 100 minimum, or the whole available balance if lower. Up to three cards may be registered at a time. Funds can only be deposited in the base currency of the account they come from, and refunds are returned only to the original funding source. A net deposit on a payment method must be zero before excess funds can be withdrawn elsewhere.
Free
Free
GBP 100
GBP 100/GBP 20,000
Up to 5 days
Credit cardCredit CardMinimum card deposit is GBP 100, or the equivalent for EUR and USD accounts. Credit cards carry a GBP 20,000 limit in any 24 hours; the general online withdrawal maximum is GBP 20,000 per transaction with a GBP 100 minimum. The processing time shown is the published card withdrawal time of 3 to 5 business days; no deposit clearing time is published. A small number of Visa and MasterCard credit cards cannot receive payouts, in which case funds are sent to a nominated bank account. Citibank cards cannot be used to fund a spread betting account and must deposit by bank transfer instead.
Free
Free
GBP 100
GBP 100/GBP 20,000
Up to 5 days
Bank transferBank TransferThe site states no minimum limit for a bank wire deposit, and also refers to this channel as a bank wire. Withdrawals by domestic bank transfer typically take one to two business days, or one where the bank subscribes to the Faster Payments service; that is the time shown. No time is published for international transfers or for deposits. Maximum GBP 20,000 per online withdrawal and a GBP 100 minimum, or the whole available balance if lower. Bank details are published in the MyAccount portal. Cash paid directly into the bank account and third-party payments are not accepted, and any such transfer is rejected and returned to source.
Free
Free
—Not recorded
GBP 100/GBP 20,000
Up to 2 days
Trading software
Trading Platforms
3 trading platforms on record: MetaTrader 4, TradingView and Proprietary platform.
Offered on a Standard MT4 account covering indices, FX, metals and commodities. Supports Expert Advisors, the MetaTrader Market and FX Blue add-ons. Windows installer plus iOS and Android builds in the download centre.
Listed for CFD accounts, covering indices, shares, FX, metals and commodities. Charting-led, with 100+ pre-built indicators, screeners, Pine Script and layouts synced across devices. Desktop, iOS and Android builds in the download centre.
StoneX Trading's own platform in the UK: Web Trader in the browser and the mobile trading app for iOS and Android, for its spread betting and CFD markets.
Delaware Division of Corporations, corroborated on SEC EDGAR and the GLEIF LEI record
Registered address
c/o Corporate Creations Network Inc., 1521 Concord Pike, Suite 201, Wilmington, DE 19803, United States. Global headquarters: 230 Park Avenue, 10th Floor, New York, NY 10169.
Peer comparison
Brokers worth comparing
4 other brokers on the record share what StoneX offers — its country, regulator, account types or platforms — set beside it on the same measures.
Which protection applies depends on the StoneX company your account is with. A client of StoneX Financial Ltd in the United Kingdom can take a complaint to the Financial Ombudsman Service and may be covered by the Financial Services Compensation Scheme for eligible claims, clients of StoneX Europe Ltd in Cyprus fall under the Cyprus Investor Compensation Fund up to 20,000 euro, and United States clients of StoneX Financial Inc. have SIPC cover for eligible securities claims and NFA arbitration for futures disputes. Start with the firm's own complaints process, then the scheme named for your entity. Worth reading first: the FINRA record for StoneX Financial Inc. carries 76 regulatory event disclosures.
StoneX does not publish a restricted countries page, so the only list it states itself is the country selector on its own account opening form, which offers 230 jurisdictions. Cuba, Iran, North Korea, Russia, Syria and Micronesia are absent from that selector, which points to a block without StoneX naming one. Acceptance there means StoneX will take an account enquiry from that jurisdiction, not that every product is available in it, and the company you would contract with depends on where you are.
Nothing on this profile supports that description. StoneX Group Inc. is listed on NASDAQ under SNEX, and its United Kingdom company StoneX Financial Ltd is authorised by the Financial Conduct Authority under firm reference 446717, confirmed on the FCA's own register. What does exist is brand abuse: the FCA register entry for that company names cloned firms published against it, so sites and people trading on the StoneX name are not always the group. Confirm the entity and the website before sending money or sharing documents.
By telephone or email: the New York switchboard is +1 212 485 3500, general enquiries go to contact@stonex.com and account questions to accountquestions@stonex.com. Regional numbers are published for offices including London, Frankfurt, Nicosia, Sydney, Singapore, Hong Kong, Tokyo, Toronto and Krakow, and recorded support languages are English, Spanish, Portuguese and Japanese. Clients of StoneX Trading in the United Kingdom can reach client services 24 hours a day, five days a week, by live chat, by phone on 0203 194 1801 or freephone 0800 060 8609, and by email at uksupport@stonex.com.
StoneX is the brand of StoneX Group Inc., a United States company listed on NASDAQ under the ticker SNEX, which dates itself to 1924. The parent does not take client trading accounts itself: around thirty operating companies sit beneath it, and the one authorised in the United Kingdom is StoneX Financial Ltd, company number 05616586. Which of those companies an account is with determines the rules and protections that apply to it.
Spread betting markets carry no commission, and neither do CFD markets other than shares. Share CFDs are charged at 0.08% on United Kingdom and European shares with a minimum of GBP 10 or EUR 10, 0.08% on Australian shares with a minimum of AUD 5, from 0.08% on Asian shares with a minimum of SGD 10, and 1.8 US cents per share on United States shares with a minimum of USD 10. The Professional account rebates turnover above GBP 25 million notional in a calendar month, from GBP 4 per million on foreign exchange and GBP 2 per million on indices. No average spread is published, so the spread cost of a trade cannot be compared in advance from published figures.
Card payouts are published at three to five business days, and domestic bank transfers at one to two business days, or one where the bank uses Faster Payments. No time is published for international transfers. An online withdrawal runs from a minimum of GBP 100 to a maximum of GBP 20,000 per transaction, or the whole available balance where that is lower, and StoneX charges no withdrawal fee of its own, including on BACS transfers. A net deposit on a payment method has to be back to zero before excess funds can be withdrawn by a different route, and a small number of Visa and MasterCard credit cards cannot receive payouts, in which case funds go to a nominated bank account.
Three platforms are recorded: StoneX Trading's own platform, which comes as Web Trader in the browser and as a mobile trading app for iOS and Android, MetaTrader 4 and TradingView. MetaTrader 4 runs on the Standard MT4 account across indices, foreign exchange, metals and commodities, and supports Expert Advisors, the MetaTrader Market and FX Blue add-ons, with Windows, iOS and Android builds. TradingView is listed for CFD accounts across indices, shares, foreign exchange, metals and commodities, with its indicator library, screeners and Pine Script, on desktop, iOS and Android. Both are available from the .
No minimum opening deposit is published for any StoneX account. The practical floor is set by how the account is funded: a card deposit has a minimum of GBP 100 or the equivalent in EUR or USD, while a bank transfer has no stated minimum. The spread betting, CFD, Professional and Standard MT4 accounts each record no deposit requirement of their own.
The platforms recorded for StoneX cover index, share, foreign exchange, metals and commodity markets. These are traded as CFDs, and on the United Kingdom site as spread bets. Share CFDs reach United Kingdom, European, United States, Australian and Asian markets and are priced by commission, while other CFD markets and spread betting markets carry none. No instrument counts are published for this profile.
Accounts are opened through StoneX's own application process, and the broker only accepts money that belongs to the account holder. Third-party payments and cash paid directly into its bank account are not accepted and are returned to source, deposits have to be in the base currency of the account they come from, and refunds go back only to the original funding source. Up to three payment cards can be registered on an account at a time. This profile records no detail of the identity documents requested at sign-up.
No maximum leverage is published. None of the four accounts recorded for StoneX, which are spread betting, CFD, Professional and Standard MT4, carries a stated leverage cap, and no overall figure is published for the broker either. Treat any single headline leverage number for StoneX as unverified.
StoneX takes debit cards, credit cards and bank transfers, and charges nothing of its own to deposit or to withdraw. No electronic wallet or local payment option is recorded. The card minimum is GBP 100 or the equivalent in EUR or USD, a bank transfer has no stated minimum, and money has to come from the account holder: third-party payments and cash paid into the bank account are rejected and returned to source.
Yes, through its operating companies rather than through the listed parent. The authorisations confirmed on the regulators' own registers for this profile are StoneX Financial Ltd in the United Kingdom under Financial Conduct Authority firm reference 446717, StoneX Financial (HK) Limited in Hong Kong under Securities and Futures Commission number BCQ152, StoneX Financial Inc. in the United States as a FINRA member broker dealer under CRD 45993 and an NFA member under 0476094, and StoneX Europe Ltd in Cyprus under CySEC licence 400/21. Permissions in Singapore, Australia, Japan, Canada and the Dubai International Financial Centre are documented in the group's own disclosures but were not confirmed on those registers. Regulation is not the same as safety: each authorisation belongs to one company, so what protects you depends on which StoneX entity holds your account.
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