HFM Broker Overview
HFM, formerly known as HotForex, is the trading brand of HF Markets Group, a forex and CFD broker that dates its founding to 2010. The group works through several companies, and the one that holds your account depends on where you live. HFM companies hold licences from the UK Financial Conduct Authority, CySEC and five other regulators, but HFM's sign-up form assigns residents of most countries to HF Markets (SV) Ltd, a St. Vincent and the Grenadines company that holds none of them. For its global clients HFM lists Cent, Zero, Pro and Premium accounts on MetaTrader 4, MetaTrader 5 and the HFM App.
HFM Regulation and License
WIKILIX confirmed seven licences linked to HFM on the regulators' own registers on 23 October 2026, each held by a different company:
- HF Markets (UK) Ltd is authorised by the UK Financial Conduct Authority (FCA) under firm reference number 801701, effective 14 November 2018, with permission to hold client money. It serves UK residents only.
- HF Markets (Europe) Ltd is authorised by the Cyprus Securities and Exchange Commission (CySEC) as a Cyprus Investment Firm, including dealing on own account, under licence 183/12, effective 20 November 2012. By its own choice it currently accepts only professional clients and eligible counterparties.
- HF Markets SA (PTY) Ltd is authorised by South Africa's Financial Sector Conduct Authority (FSCA) as a Category I financial services provider, number 46632, for advice and intermediary services on derivatives, effective 9 February 2016. It is not the market maker: it acts as intermediary for HF Markets Ltd in Mauritius.
- HF Markets Ltd is licensed by the Financial Services Commission (FSC) of Mauritius as an investment dealer (full service dealer, excluding underwriting), effective 1 April 2010. The register does not print the number C110008214 that HFM quotes.
- HF Markets (Seychelles) Ltd is listed by the Seychelles Financial Services Authority (FSA) as a securities dealer. The register shows no licence number; SD015 is the number HFM gives.
- HFM Investments Ltd is licensed by Kenya's Capital Markets Authority (CMA) as a non-dealing online foreign exchange broker under licence 155, so it may not act as the client's trading counterparty.
- HF MENA Financial Promotion Services L.L.C holds a Category 5 licence from the UAE Securities and Commodities Authority (SCA) for introduction and promotion only, which does not allow it to broker derivatives or spot forex. It introduces UAE clients to HF Markets (Seychelles) Ltd. The register shows an establishment date of 23 July 2025 but not the number 20200000387 that HFM quotes.
Is HFM Regulated?
HFM is only partly regulated. The companies serving UK residents, professional clients in the European Economic Area and clients in South Africa, Kenya and the UAE hold the licences above, several of them limited to intermediary, non-dealing or promotional business. Residents of most other countries are signed up with HF Markets (SV) Ltd, which holds none of them.
HF Markets (SV) Ltd
HF Markets (SV) Ltd is the company behind most HFM accounts: the sign-up form assigns it residents of every accepted country other than the UK, Kenya, South Africa and the UAE. HFM's legal notice describes it as an International Business Company incorporated in St. Vincent and the Grenadines under registration number 22747 IBC 2015 and names no financial licence for it. An incorporation of this kind is a company registration, not financial regulation.
HF Markets (Europe) Ltd
HF Markets (Europe) Ltd is the group's Cyprus investment firm. It runs www.hfeu.com under the brand name HF Markets, which it says is different from the HFM brand used by other group companies, and www.hfm.com sends visitors from the EU there. It serves the European Economic Area (except Belgium) and Switzerland, among other places, but accepts only Eligible Counterparties and Professional per se clients, so retail traders there cannot open an account. The company is listed on the Cyprus Department of Registrar of Companies and Intellectual Property under number HE 277582, incorporated on 25 November 2010.
Is HFM Safe?
How well an HFM account is protected depends on the company that holds it. UK clients of HF Markets (UK) Ltd have FCA conduct and client-money rules, access to the Financial Ombudsman Service and eligibility for the FSCS, which covers eligible claims up to 85,000 GBP per person. HF Markets (Europe) Ltd works under EU MiFID rules and its leverage policy includes negative balance protection, but Cyprus's Investor Compensation Fund covers eligible retail clients, up to 20,000 EUR per client, and the firm takes none. South African clients trade with HF Markets Ltd in Mauritius, and neither that company's licence nor the Seychelles one comes with an investor compensation scheme, while accounts with HF Markets (SV) Ltd sit under no licence that HFM names.
HFM Account Types
For its global clients HFM lists four accounts: Cent, Zero and Premium with no minimum deposit, and Pro with a minimum deposit of 100 USD. HF Markets (Europe) Ltd offers a single account, Premium Pro, to professional clients only, with a minimum deposit of 5,000 USD, USD or EUR as the account currency, a margin call at 50% and a stop-out at 20%. Premium Pro is not offered as a swap-free account.
HFM Spreads, Commissions and Fees
HFM lists its Premium account without commission. On Premium Pro, HF Markets (Europe) Ltd charges no commission on forex pairs, so the variable spread, from 1 pip, is the main trading cost. Its Costs and Charges document adds a dormant-account fee after 12 months without activity: 10 USD a month in the second year and 20 USD a month in the third, rising by a further 10 USD a month in each later year. A chargeback costs a 150 USD research fee, plus a 150 USD administrative fee if the chargeback fails.
HFM Leverage
HFM lists maximum leverage of 1:2000 on its Cent, Zero, Pro and Premium accounts. At HF Markets (Europe) Ltd, professional clients get up to 1:400 on forex CFDs and 1:100 on gold, and other asset classes follow the EU retail limits, from 1:20 on major indices down to 1:5 on shares and bonds.
HFM Trading Platforms
HFM offers MetaTrader 4, MetaTrader 5 and its own HFM App for iOS and Android. HF Markets (Europe) Ltd lists MetaTrader 5, HFM WebTrader, mobile trading and the HFM Platform for Premium Pro, and MetaTrader 4 does not appear on its account, market or funding pages.
HFM Deposits and Withdrawals
For its global accounts HFM lists bank transfer, cards, e-wallets, cryptocurrencies and local payment methods. HF Markets (Europe) Ltd takes deposits by bank wire, from 250 USD and credited in 2 to 7 business days, and by Sofort, from 50 USD to 10,000 USD within 2 business days. Its Withdraw Options page lists bank wire withdrawals from 100 USD, taking 2 to 10 business days depending on the correspondent bank, and its Withdrawal Conditions say a request made before 5:00 pm Cyprus time is processed the same business day and a later one the next business day.
HF Markets (Europe) Ltd's own documents disagree on three points. Its Withdrawal Conditions say withdrawals are paid by wire whatever the deposit method, while its Account Opening Agreement and its withdrawal FAQ say funds go back by the method first used to deposit, card first. Its funding pages say HF Markets charges no deposit or withdrawal fees, while its terms let it pass bank and other third-party charges on to the client and make the client pay bank transfer fees on withdrawals. Its Withdraw Options page says withdrawals are processed 24/7, while the Withdrawal Conditions limit processing to Monday to Friday, excluding public holidays.
HFM Support
HF Markets (Europe) Ltd offers live chat, email at support@hfeu.com and phone lines including +44-203 097 85 73 and +357-24-400561. Its trading desk and customer support are available from 00:05 Sunday to 23:50 Friday, server time (GMT+2, or GMT+3 in summer). Complaints go in writing to support@hfeu.com, with an acknowledgement within 5 business days and a final reply within two months.
HFM Pros and Cons
Pros:
- Licences confirmed on the regulators' registers for HFM companies in the UK, Cyprus, South Africa, Mauritius, the Seychelles, Kenya and the UAE.
- No minimum deposit on the Cent, Zero and Premium accounts.
- A choice of MetaTrader 4, MetaTrader 5 and the HFM App.
- HF Markets (Europe) Ltd publishes its costs, leverage limits and withdrawal terms in detail.
Cons:
- Residents of most countries are signed up with HF Markets (SV) Ltd, which holds none of those licences.
- Several of the licences cover only intermediary, non-dealing or promotional business.
- In the EU, only professional clients can open an account.
- HF Markets (Europe) Ltd's documents contradict each other on how and when withdrawals are paid out.
HFM Review and Assessment
HFM pairs low entry requirements and the MetaTrader platforms with a group structure in which the account terms, and the regulator, change with the client's country of residence. Its FCA and CySEC licences cover UK residents and professional clients in the EU, while most other clients are signed up with a St. Vincent and the Grenadines company for which HFM names no licence. Before funding an account, check which HFM company the sign-up form assigns you to, because that company decides the protections you have.
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