Wikilix
HFM logo

HFM

Regulated
Cyprus
Since 2010
Last Updated:

Trading Conditions

Min Deposit:
N/A
Max Leverage:
1000
Account Types
  • Cent
  • Zero
  • Pro
  • Premium
  • Premium Pro

Official website

Homepage of hfm.com as we captured it

hfm.com

Online · checked Oct 23, 2026

8 pages archived · Oct 23, 2026

Also on our record

7 more addresses
  • hfeu.comRegional

Funding Methods

7 methods

Bank Transfer

bank transfer
Up to 2 days
Fee:Free
Fee:Free

Credit/Debit Cards

credit card
Instant
Fee:Free
Fee:Free

E-wallets (Skrill, Neteller, FasaPay, PayRedeem)

e wallet
Instant
Fee:Free
Fee:Free

Cryptocurrencies (Bitcoin, Ethereum, Tether TRC-20)

crypto
Instant
Fee:Free
Fee:Free

Local Payment Methods (FasaPay, PayRedeem, etc.)

other
Instant
Fee:Free
Fee:Free

Wire Transfer

wire transfer
Up to 10 days
Fee:Not recorded
Fee:Not recorded

Sofort

bank transfer
Up to 2 days
Fee:Not recorded
Fee:Not recorded

Trust rating

Do not trust

20 out of 100 · 75% checked

It copies another firm's identity or sits on a regulator's warning list, and it holds a valid FCA 801701 licence and 6 more.

Capped at 20 · Clone firm or regulator warning

We checked HFM on 2026-10-23 across its regulation, company record, client terms, trading offer and service, and could verify 75% of its record. Its strongest valid licence is FCA 801701, with 6 more valid. The score was held at 20 because it copies another firm's identity or sits on a regulator's warning list. What would move the score: licence held by the onboarding entity, policy risk, critical clauses. Our published investigation found it is high risk and could not be verified, with 15.9 years of track record. Its client terms have not been reviewed yet.

Score last calculated 2026/10/23

Company Information

Full Name:HF Markets Group
Founded:2010
Headquarters:Cyprus
Enterprise Offices:9offices

Customer Support

Phone:
+357-244 001 65
Live Chat:
Available
Response Time:
—
Languages:
English
Scroll Down

Is HFM a scam?

Wikilix independent safety report

Read the full report
41%Scam risk
High risk (unverified)Confidence: MEDIUM
3.5/5Safety rating 3.5 out of 5

No. HFM is not a scam and we found no evidence of fraud, but at 41% we rate it high risk: its international clients sign with an unlicensed offshore firm. Real, licensed group: HF Markets (UK) Ltd is…

Risk scorecard · each area scored 0 (clean) to 10 (worst)

Regulation7/10 · HighIdentity & transparency2/10 · LowWithdrawals & conduct4/10 · ModerateReputation6/10 · HighWebsite claims4/10 · ModerateOperational history1/10 · Low
Editorial review
Updated

Broker Summary

What Wikilix has recorded about HFM: its history, the licences it holds, its trading conditions and its fees.

HFM Broker Overview

HFM, formerly known as HotForex, is the trading brand of HF Markets Group, a forex and CFD broker that dates its founding to 2010. The group works through several companies, and the one that holds your account depends on where you live. HFM companies hold licences from the UK Financial Conduct Authority, CySEC and five other regulators, but HFM's sign-up form assigns residents of most countries to HF Markets (SV) Ltd, a St. Vincent and the Grenadines company that holds none of them. For its global clients HFM lists Cent, Zero, Pro and Premium accounts on MetaTrader 4, MetaTrader 5 and the HFM App.

HFM Regulation and License

WIKILIX confirmed seven licences linked to HFM on the regulators' own registers on 23 October 2026, each held by a different company:

  • HF Markets (UK) Ltd is authorised by the UK Financial Conduct Authority (FCA) under firm reference number 801701, effective 14 November 2018, with permission to hold client money. It serves UK residents only.
  • HF Markets (Europe) Ltd is authorised by the Cyprus Securities and Exchange Commission (CySEC) as a Cyprus Investment Firm, including dealing on own account, under licence 183/12, effective 20 November 2012. By its own choice it currently accepts only professional clients and eligible counterparties.
  • HF Markets SA (PTY) Ltd is authorised by South Africa's Financial Sector Conduct Authority (FSCA) as a Category I financial services provider, number 46632, for advice and intermediary services on derivatives, effective 9 February 2016. It is not the market maker: it acts as intermediary for HF Markets Ltd in Mauritius.
  • HF Markets Ltd is licensed by the Financial Services Commission (FSC) of Mauritius as an investment dealer (full service dealer, excluding underwriting), effective 1 April 2010. The register does not print the number C110008214 that HFM quotes.
  • HF Markets (Seychelles) Ltd is listed by the Seychelles Financial Services Authority (FSA) as a securities dealer. The register shows no licence number; SD015 is the number HFM gives.
  • HFM Investments Ltd is licensed by Kenya's Capital Markets Authority (CMA) as a non-dealing online foreign exchange broker under licence 155, so it may not act as the client's trading counterparty.
  • HF MENA Financial Promotion Services L.L.C holds a Category 5 licence from the UAE Securities and Commodities Authority (SCA) for introduction and promotion only, which does not allow it to broker derivatives or spot forex. It introduces UAE clients to HF Markets (Seychelles) Ltd. The register shows an establishment date of 23 July 2025 but not the number 20200000387 that HFM quotes.

Is HFM Regulated?

HFM is only partly regulated. The companies serving UK residents, professional clients in the European Economic Area and clients in South Africa, Kenya and the UAE hold the licences above, several of them limited to intermediary, non-dealing or promotional business. Residents of most other countries are signed up with HF Markets (SV) Ltd, which holds none of them.

HF Markets (SV) Ltd

HF Markets (SV) Ltd is the company behind most HFM accounts: the sign-up form assigns it residents of every accepted country other than the UK, Kenya, South Africa and the UAE. HFM's legal notice describes it as an International Business Company incorporated in St. Vincent and the Grenadines under registration number 22747 IBC 2015 and names no financial licence for it. An incorporation of this kind is a company registration, not financial regulation.

HF Markets (Europe) Ltd

HF Markets (Europe) Ltd is the group's Cyprus investment firm. It runs www.hfeu.com under the brand name HF Markets, which it says is different from the HFM brand used by other group companies, and www.hfm.com sends visitors from the EU there. It serves the European Economic Area (except Belgium) and Switzerland, among other places, but accepts only Eligible Counterparties and Professional per se clients, so retail traders there cannot open an account. The company is listed on the Cyprus Department of Registrar of Companies and Intellectual Property under number HE 277582, incorporated on 25 November 2010.

Is HFM Safe?

How well an HFM account is protected depends on the company that holds it. UK clients of HF Markets (UK) Ltd have FCA conduct and client-money rules, access to the Financial Ombudsman Service and eligibility for the FSCS, which covers eligible claims up to 85,000 GBP per person. HF Markets (Europe) Ltd works under EU MiFID rules and its leverage policy includes negative balance protection, but Cyprus's Investor Compensation Fund covers eligible retail clients, up to 20,000 EUR per client, and the firm takes none. South African clients trade with HF Markets Ltd in Mauritius, and neither that company's licence nor the Seychelles one comes with an investor compensation scheme, while accounts with HF Markets (SV) Ltd sit under no licence that HFM names.

HFM Account Types

For its global clients HFM lists four accounts: Cent, Zero and Premium with no minimum deposit, and Pro with a minimum deposit of 100 USD. HF Markets (Europe) Ltd offers a single account, Premium Pro, to professional clients only, with a minimum deposit of 5,000 USD, USD or EUR as the account currency, a margin call at 50% and a stop-out at 20%. Premium Pro is not offered as a swap-free account.

HFM Spreads, Commissions and Fees

HFM lists its Premium account without commission. On Premium Pro, HF Markets (Europe) Ltd charges no commission on forex pairs, so the variable spread, from 1 pip, is the main trading cost. Its Costs and Charges document adds a dormant-account fee after 12 months without activity: 10 USD a month in the second year and 20 USD a month in the third, rising by a further 10 USD a month in each later year. A chargeback costs a 150 USD research fee, plus a 150 USD administrative fee if the chargeback fails.

HFM Leverage

HFM lists maximum leverage of 1:2000 on its Cent, Zero, Pro and Premium accounts. At HF Markets (Europe) Ltd, professional clients get up to 1:400 on forex CFDs and 1:100 on gold, and other asset classes follow the EU retail limits, from 1:20 on major indices down to 1:5 on shares and bonds.

HFM Trading Platforms

HFM offers MetaTrader 4, MetaTrader 5 and its own HFM App for iOS and Android. HF Markets (Europe) Ltd lists MetaTrader 5, HFM WebTrader, mobile trading and the HFM Platform for Premium Pro, and MetaTrader 4 does not appear on its account, market or funding pages.

HFM Deposits and Withdrawals

For its global accounts HFM lists bank transfer, cards, e-wallets, cryptocurrencies and local payment methods. HF Markets (Europe) Ltd takes deposits by bank wire, from 250 USD and credited in 2 to 7 business days, and by Sofort, from 50 USD to 10,000 USD within 2 business days. Its Withdraw Options page lists bank wire withdrawals from 100 USD, taking 2 to 10 business days depending on the correspondent bank, and its Withdrawal Conditions say a request made before 5:00 pm Cyprus time is processed the same business day and a later one the next business day.

HF Markets (Europe) Ltd's own documents disagree on three points. Its Withdrawal Conditions say withdrawals are paid by wire whatever the deposit method, while its Account Opening Agreement and its withdrawal FAQ say funds go back by the method first used to deposit, card first. Its funding pages say HF Markets charges no deposit or withdrawal fees, while its terms let it pass bank and other third-party charges on to the client and make the client pay bank transfer fees on withdrawals. Its Withdraw Options page says withdrawals are processed 24/7, while the Withdrawal Conditions limit processing to Monday to Friday, excluding public holidays.

HFM Support

HF Markets (Europe) Ltd offers live chat, email at support@hfeu.com and phone lines including +44-203 097 85 73 and +357-24-400561. Its trading desk and customer support are available from 00:05 Sunday to 23:50 Friday, server time (GMT+2, or GMT+3 in summer). Complaints go in writing to support@hfeu.com, with an acknowledgement within 5 business days and a final reply within two months.

HFM Pros and Cons

Pros:

  • Licences confirmed on the regulators' registers for HFM companies in the UK, Cyprus, South Africa, Mauritius, the Seychelles, Kenya and the UAE.
  • No minimum deposit on the Cent, Zero and Premium accounts.
  • A choice of MetaTrader 4, MetaTrader 5 and the HFM App.
  • HF Markets (Europe) Ltd publishes its costs, leverage limits and withdrawal terms in detail.

Cons:

  • Residents of most countries are signed up with HF Markets (SV) Ltd, which holds none of those licences.
  • Several of the licences cover only intermediary, non-dealing or promotional business.
  • In the EU, only professional clients can open an account.
  • HF Markets (Europe) Ltd's documents contradict each other on how and when withdrawals are paid out.

HFM Review and Assessment

HFM pairs low entry requirements and the MetaTrader platforms with a group structure in which the account terms, and the regulator, change with the client's country of residence. Its FCA and CySEC licences cover UK residents and professional clients in the EU, while most other clients are signed up with a St. Vincent and the Grenadines company for which HFM names no licence. Before funding an account, check which HFM company the sign-up form assigns you to, because that company decides the protections you have.

Website archive
Captured

Website snapshots

8 full-page captures of HFM's own site, archived so what they said can still be read after the pages change.

8 pages
Homepage (EU entity)
Regulation & Licensing (EU entity)
Legal Documentation (EU entity)
Deposit Options (EU entity)
Withdrawal Options (EU entity)
Contact Us (EU entity)
Security of Funds (EU entity)
Payment Providers & Banks (EU entity)
Captured by Wikilix from the broker's live site. Open any shot to read it full size.
Regulation check
Checked

Regulatory Licenses

HFM holds a tier-1 or tier-2 licence that we confirmed on the regulator's own register. Each licence below opens its record of what that register says.

7 of 7 checked
Licences on record
7
Confirmed on register
7
Tier 1 or 2
3
Offshore
2

WIKILIX

Licence intelligence

The strongest of 7 licences on file

Licence Verification Record

Financial Conduct Authority 801701

Wikilix read the FCA register on Oct 23, 2026. This is what it said.

Jurisdiction
United Kingdom
Authority strength
Tier 1
Register status
Authorised
Effective
Nov 14, 2018

Checked Oct 23, 2026

What our check found

Full FCA authorisation for HF Markets (UK) Limited (Companies House 11118651) with permission to hold client money; the register lists website hfmarkets.co.uk and trading names HF Markets and, until July 2019, HotForex. It serves UK residents only. HFM's own link uses an older FCA address that now opens the register home page; the entry is at the current address used here. Client protection: Strong for UK clients of this company: FCA conduct and client-money rules, Financial Ombudsman Service and FSCS eligibility. It does not cover clients of other HFM companies. Effective: 14 Nov 2018.

Client protection under this licence

  • Compensation schemeUp to £85000 (FSCS)
  • Client money kept separate
  • Negative balance protection
  • Complaints routeFinancial Ombudsman Service
  • Maximum leverage1:30

These are the rules FCA sets for the firms it licenses. They are not a statement about how HFM applies them, or about which of its companies would hold your account.

A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.

Trading accounts
Updated

Account Types

5 account types on record. Minimum deposit from USD 100. Leverage up to 1:2000.

5 account types
AccountMin DepositMax LeverageCommission
CentNot recorded1:2000Not specified
ZeroECNNot recorded1:2000Not specified
ProVIPUSD 1001:2000Not specified
PremiumVIPNot recorded1:2000No commission
Premium ProProfessional · VIPUSD 5,0001:400No commission on forex pairs
Account names and conditions as published by HFM, recorded by Wikilix.
Client acceptance

Country availability

Where HFM says it will and won't take clients

212 countries

Confirmed blocked

Named in the broker's own terms

BEBelgiumCACanadaIRIranKPNorth KoreaSDSudanSYSyriaTRTürkiyeUSUnited States

Likely blocked

Reported, not verified against a primary source

AFAfghanistanAUAustraliaBABosnia and HerzegovinaBLSaint BarthélemyCCCocos (Keeling) IslandsCGCongoCNChinaCUCubaCXChristmas IslandEHWestern SaharaEREritreaFKFalkland Islands
Show 19 more
GIGibraltarGLGreenlandHTHaitiIQIraqLYLibyaMDMoldovaMMMyanmarPNPitcairnPSPalestineRURussiaSCSeychellesSHSaint HelenaSJSvalbard and Jan MayenSSSouth SudanUAUkraineUYUruguayVCSaint Vincent and the GrenadinesVUVanuatuYEYemen

Covered by a parent block

Territories a blocked country carries with it

ASAmerican SamoaGUGuamMPNorthern Mariana IslandsPRPuerto RicoUMUnited States Minor Outlying IslandsVIVirgin Islands (U.S.)

Explicitly accepted

Named as accepted — not a full list of served markets

ADAndorraAEUnited Arab EmiratesAGAntigua and BarbudaAIAnguillaALAlbaniaAMArmeniaAOAngolaARArgentinaAWArubaAXÅland IslandsAZAzerbaijanBBBarbados
Show 155 more
BDBangladeshBFBurkina FasoBHBahrainBIBurundiBJBeninBMBermudaBNBrunei DarussalamBOBoliviaBQBonaire, Sint Eustatius and SabaBRBrazilBSBahamasBTBhutanBWBotswanaBYBelarusBZBelizeCDCongo (Democratic Republic)CFCentral African RepublicCICôte d’IvoireCKCook IslandsCLChileCMCameroonCOColombiaCRCosta RicaCVCabo VerdeCWCuraçaoDJDjiboutiDMDominicaDODominican RepublicDZAlgeriaECEcuadorEGEgyptETEthiopiaFJFijiFMMicronesiaFOFaroe IslandsGAGabonGBUnited KingdomGDGrenadaGEGeorgiaGFFrench GuianaGGGuernseyGHGhanaGMGambiaGNGuineaGPGuadeloupeGQEquatorial GuineaGTGuatemalaGWGuinea-BissauGYGuyanaHKHong KongHNHondurasIDIndonesiaILIsraelIMIsle of ManINIndiaIOBritish Indian Ocean TerritoryJEJerseyJMJamaicaJOJordanJPJapanKEKenyaKGKyrgyzstanKHCambodiaKIKiribatiKMComorosKNSaint Kitts and NevisKRSouth KoreaKWKuwaitKYCayman IslandsKZKazakhstanLALaosLBLebanonLCSaint LuciaLKSri LankaLRLiberiaLSLesothoMAMoroccoMCMonacoMEMontenegroMFSaint Martin (French part)MGMadagascarMHMarshall IslandsMKNorth MacedoniaMLMaliMNMongoliaMOMacaoMQMartiniqueMRMauritaniaMSMontserratMVMaldivesMWMalawiMXMexicoMYMalaysiaMZMozambiqueNANamibiaNCNew CaledoniaNENigerNFNorfolk IslandNGNigeriaNINicaraguaNPNepalNRNauruNUNiueNZNew ZealandOMOmanPAPanamaPEPeruPFFrench PolynesiaPGPapua New GuineaPHPhilippinesPKPakistanPMSaint Pierre and MiquelonPWPalauPYParaguayQAQatarRERéunionRSSerbiaRWRwandaSASaudi ArabiaSBSolomon IslandsSGSingaporeSLSierra LeoneSMSan MarinoSNSenegalSOSomaliaSRSurinameSTSao Tome and PrincipeSVEl SalvadorSXSint Maarten (Dutch part)SZEswatiniTCTurks and Caicos IslandsTDChadTGTogoTHThailandTJTajikistanTKTokelauTLTimor-LesteTMTurkmenistanTNTunisiaTOTongaTTTrinidad and TobagoTVTuvaluTWTaiwanTZTanzaniaUGUgandaUZUzbekistanVAHoly SeeVEVenezuelaVGVirgin Islands (British)VNViet NamWFWallis and FutunaWSSamoaZASouth AfricaZMZambiaZWZimbabwe
How we know — 13 sources
  1. 1Accepted list: the 167 countries of residence offered by HFM's live-account sign-up form (https://register.hfm.com/int/en/new-live-account), as of 2026-10-23. The form routes the United Kingdom to HF Markets (UK) Ltd, Kenya to HFM Investments Ltd, South Africa to HF Markets SA (PTY) Ltd, the UAE to HF Markets (Seychelles) Ltd and every other listed country to HF Markets (SV) Ltd; the /sc/, /ke/ and /za/ sign-up pages offer the same list.
  2. 2Confirmed refusals (the United States, Canada, Sudan, Syria, Iran, North Korea and Turkey): the footer of www.hfm.com states 'HFM does not offer services to residents of certain jurisdictions, including the USA, Canada, Sudan, Syria, Iran, North Korea, UAE, Türkiye and others.' The sign-up page and the client login (https://my.hfm.com/en/int/login) carry the same list for HF Markets (SV) Ltd, as do the Kenya and South Africa sign-up pages for HFM Investments Ltd and HF Markets SA (PTY) Ltd. The sign-up form offers none of the seven.
  3. 3AE is recorded as accepted although those footers name the UAE: the sign-up form offers it and routes it to HF Markets (Seychelles) Ltd, whose sign-up page (https://register.hfm.com/sc/en/new-live-account) states 'To facilitate clients in United Arab Emirates, HF Markets (Seychelles) Ltd maintains an affiliate arrangement with HF Mena Financial Promotion Services L.L.C.' and leaves the UAE out of its own restricted list. The form decides over the footer text.
  4. 4GB is recorded as accepted although the global site says its materials are 'not intended for distribution to individuals in the UK, EU, USA, or any Prohibited Jurisdictions': the sign-up form routes GB to HF Markets (UK) Ltd, FCA firm reference 801701, whose site (https://www.hfmarkets.co.uk) states 'HF Markets (UK) Ltd offers services to residents of the United Kingdom.'
  5. 5The Aland Islands, French Guiana, Guadeloupe, Martinique, Reunion and Saint Martin count as accepted, although they are EU territory and the same disclaimer names the EU. The sign-up form offers them and sends them to HF Markets (SV) Ltd, and the form decides over the footer text.
  6. 6Confirmed refusal, Belgium: the EU entity's footer (https://www.hfeu.com/en/) states 'HF Markets (Europe) Ltd offers services to residents within the European Economic Area (excluding Belgium), Switzerland, United Kingdom, Mauritius, Dubai, South Africa and Kenya.' and the sign-up form does not offer Belgium.
  7. 7Dependent territories American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, the US Minor Outlying Islands and the US Virgin Islands fall under the United States refusal. The sign-up form offers none of them.
  8. 8Likely refusals (Afghanistan, Australia, Bosnia and Herzegovina, Saint Barthelemy, the Cocos (Keeling) Islands, the Republic of the Congo, China, Cuba, Christmas Island, Western Sahara, Eritrea, the Falkland Islands, Gibraltar, Greenland, Haiti, Iraq, Libya, Moldova, Myanmar, the Pitcairn Islands, Palestine, Russia, the Seychelles, Saint Helena, Svalbard and Jan Mayen, South Sudan, Ukraine, Uruguay, Saint Vincent and the Grenadines, Vanuatu and Yemen): no HFM page names them, but the sign-up form's closed country list leaves them out and the footer restricts 'certain jurisdictions ... and others'. The individual countries are inferred from the form.
  9. 9No list for the EEA states other than Belgium, for Switzerland, Mauritius and Mayotte (an EU outermost region): the sign-up form does not offer them, and their residents are served only by HF Markets (Europe) Ltd (https://www.hfeu.com), which 'currently accepts only Eligible Counterparties and Professional per se clients'; its Account Opening Agreement (2026-01, clause 3) adds that it 'does not accept retail clients or elective professional clients'. Retail clients there have no way to open an account; professional clients do. 'Dubai', also named in that footer, is a city, not a country, so it is mentioned only here.
  10. 10Uninhabited territories that the sign-up form leaves out (Antarctica, Bouvet Island, South Georgia and the South Sandwich Islands, Heard Island and McDonald Islands, and the French Southern Territories) are in neither list.
  11. 11The client agreement of HF Markets (SV) Ltd (version 2026-08; clause 9 'Restricted Jurisdictions & No-Solicitation' and clause 39.1(a)), its Terms of Business (2026-02) and its Anti-Money Laundering Statement (2024-01) name no country; they refer only to 'Restricted Jurisdictions'.
  12. 12The footer points to a fuller list at https://www.hfm.com/int/en/prohibited-jurisdictions; any jurisdiction that list adds beyond the footers and the sign-up form is not reflected here.
  13. 13IR rests on the footer wording in the second line and on Iran's absence from the sign-up form. The form's language menu lists 16 languages, none of them Persian, and https://register.hfm.com/int/fa/new-live-account falls back to English.
Recorded by WIKILIX research, not published by the broker, and not a guarantee. A country listed nowhere above is not thereby accepted — check HFM's own terms before you open an account.
Deposits & withdrawals

Funding Methods

7 ways to fund an account. 5 with no deposit fee. 4 credit instantly.

7 methods
MethodDeposit feeWithdrawal feeMin depositWithdrawal min / maxProcessing
Bank TransferBank Transfer
Sending, correspondent, and receiving banks may impose their own fees; available globally with regional fee/time variations.
FreeFreeUSD 100USD 100USD 50,000Up to 2 days
Credit/Debit CardsCredit Card
Withdrawals from debit cards cannot exceed total deposited via debit card; excess refunded via bank transfer; available where Visa, Mastercard, Maestro accepted.
FreeFreeUSD 5USD 5USD 10,000Instant
E-wallets (Skrill, Neteller, FasaPay, PayRedeem)E-Wallet
Withdrawals typically processed within the same day; available where these e-wallets are supported.
FreeFreeUSD 5USD 5USD 5,000Instant
Cryptocurrencies (Bitcoin, Ethereum, Tether TRC-20)Cryptocurrency
Withdrawals typically processed within 24 hours; available where cryptocurrencies are supported.
FreeFreeUSD 10USD 10USD 10,000Instant
Local Payment Methods (FasaPay, PayRedeem, etc.)OtherAvailability and processing times vary by region.FreeFreeUSD 5USD 5USD 5,000Instant
Wire TransferWire Transfer
Site: hfeu.com, the site of HF Markets (Europe) Ltd (CySEC 183/12), which accepts only eligible counterparties and professional per se clients. Deposits (Deposit Options page, Bank Transfers row): minimum 250 USD, maximum "Unlimited", 2 to 7 business days, fee cell "No Fees for deposits over 250 USD"; the page also says "HF Markets does not apply any deposit fees". Withdrawals (Withdraw Options page, https://www.hfeu.com/en/funding/withdraw-options): minimum 100 USD, "From 2 to 10 business days, depending on your correspondent bank", fee "None", with the footnote that HF Markets does not charge for bank wire transactions but the sending, correspondent and receiving banks may charge their own fees. The stored time is the longest the broker states (withdrawals, 10 business days). Withdrawal Conditions (version 2026/01) clause 3.1: requests are processed the same day if submitted before 5:00 PM Cyprus time, otherwise the next business day within 24 hours, Monday to Friday excluding public holidays; that is the time HF Markets takes to process a request, not the time the money takes to arrive. Account Opening Agreement (2026-01) clause 9 also says withdrawal requests are processed within 24 hours. Fees are left unrecorded rather than free: Withdrawal Conditions clause 3.3 says the Company charges no deposit or withdrawal fees, that bank fees are borne by the sender or receiver, and that the Company reserves the right to pass back to the client any cost a third party charges it during a funding transaction; Account Opening Agreement clause 9 says the client pays any bank transfer fees on withdrawal and that deposits are credited net of bank and intermediary charges. The Costs and Charges document (2026/01) says no fees or commission are charged on deposits or withdrawals, although bank or merchant fees may apply. Withdrawal route: Withdrawal Conditions clause 3.2 says withdrawals are made via wire transfer regardless of the deposit method used, while Account Opening Agreement clause 9 says withdrawals should go back by the method first used to fund the account and to the same remitter. Banks named on the Payment Service Providers page: Alpha Bank Cyprus Ltd, BGZ BNP Paribas S.A. (Poland), Eurobank Ergasias A.E. (Greece) and Eurobank Cyprus Ltd.
Not recordedNot recordedUSD 250USD 100Not recordedUp to 10 days
SofortBank Transfer
Deposit only. Site: hfeu.com, the site of HF Markets (Europe) Ltd, which accepts only eligible counterparties and professional per se clients. Deposit Options page, "Alternative" row shown with the Sofort logo: minimum $50, maximum $10,000, "Up to 2 business days", fee "No Fees". Not listed on the Withdraw Options page; Withdrawal Conditions (version 2026/01) clause 3.2 says withdrawals are made via wire transfer regardless of the deposit method used. Fee left unrecorded rather than free: Withdrawal Conditions clause 3.3 reserves the right to pass back to the client any cost a third party charges the Company during a funding transaction, and the Costs and Charges document (2026/01) says that although HF Markets charges no deposit fees, bank or merchant fees may apply.
Not recordedNot recordedUSD 50Not recordedNot recordedUp to 2 days
Fees, limits and processing times as published by HFM, recorded by Wikilix.
Trading software

Trading Platforms

3 trading platforms on record: MetaTrader 4, MetaTrader 5 and Proprietary platform.

3 platforms
  • MetaTrader 4 logo

    MetaTrader 4

    by MetaQuotes Software Corp.since 2005Developer site

    MetaTrader 4 (MT4) is a popular trading platform for Forex and CFDs, offering advanced charting, automated trading via Expert Advisors, and fast, reliable execution.

    Details
  • MetaTrader 5 logo

    MetaTrader 5

    by MetaQuotes Software Corpsince 2010Developer site

    MetaTrader 5 (MT5) is a next-generation multi-asset platform for trading Forex, stocks, and futures, with advanced analytics, faster execution, and powerful algorithmic trading tools.

    Details
  • Proprietary platform

    Proprietary platform

    HFM App, the broker's own trading app. hfeu.com says "Trade online wherever you are with the HFM App" and links it on the App Store and Google Play.

    Runs on

    • Android
    • iOS
    Download
    Details
Platforms and download links as published by the broker, recorded by Wikilix.
Websites

Global Domains

9 domains on record. All active and served over HTTPS.

9 domains
  • www.hfm.comMain siteActiveHTTPS
  • www.hfeu.com/enRegionalActiveHTTPS
  • www.hfmarkets.co.ukRegionalActiveHTTPS
  • register.hfm.comClient portalActiveHTTPS
  • my.hfm.comClient portalActiveHTTPS
  • my.hfeu.comClient portalActiveHTTPS
Show 3 more
  • www.hotforex.comActiveHTTPS
  • lp.hfm.comActiveHTTPS
  • www.hfaffiliates.comActiveHTTPS
Domains recorded by Wikilix. Only a domain listed here is known to belong to this broker.
Social channels

Social Presence

7 official channels on record.

7 channels
Channels as published by the broker, recorded by Wikilix.
Legal entities

Corporate Network

9 legal entities behind the HFM brand.

9 entities
  • HF MARKETS FINTECH SERVICES LTDActiveCyprusRegistration ΗΕ 348222
  • HF MARKETS GROUP LIMITEDActiveUnited KingdomRegistration 11286659
  • HF MARKETS LIMITEDActiveUnited KingdomRegistration 11118651
  • HF MARKETS LTDActiveMauritiusRegistration C094286
  • HF Markets (Europe) LtdActiveCyprusRegistration HE 277582Member of HF Markets Group that operates www.hfeu.com under the brand HF Markets, which the broker says is distinct from the HFM brand used by other group companies. The broker states it is a Cypriot Investment Firm licensed by CySEC under licence number 183/12 and that it currently accepts only professional clients and eligible counterparties.
  • HF Markets (UK) LtdActiveUnited KingdomMember of HF Markets Group. The broker states it is authorised and regulated by the UK Financial Conduct Authority under firm reference number 801701.
Show 3 more
  • HF Markets SA (PTY) LtdActiveSouth AfricaMember of HF Markets Group. The broker states it is authorised as a Financial Services Provider by the Financial Sector Conduct Authority of South Africa under licence number 46632.
  • HF Markets (Seychelles) LtdActiveSeychellesRegistration 8419176-1Member of HF Markets Group. The broker states it is incorporated in the Republic of Seychelles under registration number 8419176-1 and regulated by the Seychelles Financial Services Authority under Securities Dealer licence SD015.
  • HFM Investments LtdActiveKenyaMember of HF Markets Group. The broker states it is authorised by the Capital Markets Authority of Kenya as a non-dealing online foreign exchange broker under licence number 155.
Entities named in the broker's own documents and company registers, recorded by Wikilix.
Company registry check
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Company Registration

The operating company is HF MARKETS (EUROPE) LTD. Registered in Cyprus. Registration number HE 277582.

Verified on registry
Registration number
HE 277582
Jurisdiction
Cyprus
Incorporated
25/11/2010
Registry
Cyprus Department of Registrar of Companies and Intellectual Property
Registered address
84 Spyrou Kyprianou Avenue & Papanikoli, Office 601, Nicolaides Shopping City, Angelos Court, 6052 Larnaca, Cyprus
Frequently Asked Questions

Frequently Asked Questions

Common questions about HFM

Most Popular Questions

It depends on the HFM company that holds your account. Complaints about HF Markets (Europe) Ltd go in writing to support@hfeu.com, or to trading@hfeu.com for trading issues; its procedure promises an acknowledgement within 5 business days and a final reply within two months, and also names the Financial Ombudsman of Cyprus and CySEC. UK clients of HF Markets (UK) Ltd can take complaints to the Financial Ombudsman Service and have FSCS eligibility, with eligible claims covered up to 85,000 GBP per person. The Seychelles and Mauritius licences come with no investor compensation scheme, and HFM names no licence for HF Markets (SV) Ltd.

Compare the address with the websites the regulators' registers give for HFM's companies. The FCA register lists www.hfmarkets.co.uk for HF Markets (UK) Ltd, CySEC lists hfeu.com as the approved domain of HF Markets (Europe) Ltd, and the Seychelles FSA's entry gives www.hfm.com/sc for HF Markets (Seychelles) Ltd. HFM's global site is www.hfm.com, live accounts are opened at register.hfm.com, and clients log in at my.hfm.com, or at my.hfeu.com for the EU company.

HF Markets (Europe) Ltd, HFM's EU company, offers live chat, email at support@hfeu.com and phone support on +44-203 097 85 73 and +357-24-400561. Its trading desk and customer support are available from 00:05 Sunday to 23:50 Friday, server time (GMT+2, or GMT+3 in summer), and trading queries go to trading@hfeu.com or +357-25-263259.

HFM lists its Premium account without commission. HF Markets (Europe) Ltd charges no commission on forex pairs on its Premium Pro account, so the variable spread, from 1 pip, is the main cost. Its Costs and Charges document adds a dormant-account fee after 12 months without activity, 10 USD a month in the second year and 20 USD a month in the third, rising by a further 10 USD a month each later year, and a chargeback costs a 150 USD research fee plus a 150 USD administrative fee if it fails.

At HF Markets (Europe) Ltd, HFM's EU company, the Withdrawal Conditions say a request made before 5:00 pm Cyprus time is processed the same day and a later one the next business day, Monday to Friday, although its Withdraw Options page says withdrawals are processed 24/7. Processing is the time the company takes to handle the request, not the time the money takes to arrive: a bank wire takes 2 to 10 business days, depending on the correspondent bank. Its documents also disagree on the route: the Withdrawal Conditions say withdrawals are paid by wire whatever the deposit method, while the Account Opening Agreement and the withdrawal FAQ say funds go back by the method first used to deposit, card first.

HFM lists bank transfer, cards, e-wallets, cryptocurrencies and local payment methods for its global accounts. HF Markets (Europe) Ltd, its EU company, accepts bank wire deposits from 250 USD, credited in 2 to 7 business days, and Sofort deposits from 50 USD to 10,000 USD within 2 business days. It says it charges no deposit fees, but its terms let it pass bank and other third-party charges on to the client, and deposits are credited net of bank charges.

Only if you qualify as a professional client or an eligible counterparty. Residents of the European Economic Area (except Belgium) and Switzerland are served by HF Markets (Europe) Ltd, which accepts only Eligible Counterparties and Professional per se clients and does not take retail or elective professional clients. HFM's global website sends visitors from the EU to hfeu.com, where the company trades as HF Markets, a brand it says is different from the HFM brand of other group companies. HF Markets (Europe) Ltd holds CySEC licence 183/12, confirmed on CySEC's register on 23 October 2026.

HFM is the brand of HF Markets Group, and the company that holds your account depends on where you live. HFM's sign-up form assigns UK residents to HF Markets (UK) Ltd, Kenyan residents to HFM Investments Ltd, South African residents to HF Markets SA (PTY) Ltd, UAE residents to HF Markets (Seychelles) Ltd and residents of every other country it accepts to HF Markets (SV) Ltd, a St. Vincent and the Grenadines company. Professional clients in the European Economic Area (except Belgium) and Switzerland are served by HF Markets (Europe) Ltd in Cyprus. HF Markets SA (PTY) Ltd acts only as intermediary for HF Markets Ltd in Mauritius, which is the trading counterparty for South African clients.

HFM does not accept residents of the United States, Canada, Sudan, Syria, Iran, North Korea, Türkiye and certain other jurisdictions, according to the legal notice on its global site and sign-up pages. That notice also names the UAE, but HFM's sign-up form accepts UAE residents and assigns them to HF Markets (Seychelles) Ltd. The form also leaves out other countries, among them Australia, China and Russia. In the European Economic Area and Switzerland only professional clients can open an account, with HF Markets (Europe) Ltd, which does not serve Belgium.

HFM lists no minimum deposit on its Cent, Zero and Premium accounts and a minimum of 100 USD on its Pro account. HF Markets (Europe) Ltd, the group's EU company, serves only professional clients and requires 5,000 USD for its Premium Pro account. At HF Markets (Europe) Ltd, funding methods carry their own minimums: 250 USD for a bank wire deposit and 50 USD for Sofort.

HFM lists maximum leverage of 1:2000 on its Cent, Zero, Pro and Premium accounts. Leverage depends on the group company that holds the account: at HF Markets (Europe) Ltd, professional clients get up to 1:400 on forex CFDs and 1:100 on gold, and other asset classes follow the EU retail limits, from 1:20 on major indices down to 1:5 on shares and bonds.

HFM offers MetaTrader 4, MetaTrader 5 and its own HFM App for iOS and Android. HF Markets (Europe) Ltd lists MetaTrader 5, HFM WebTrader, mobile trading and the HFM Platform for its Premium Pro account, and MetaTrader 4 does not appear on its account, market or funding pages.

HF Markets Group is only partly regulated: WIKILIX confirmed seven licences held by HFM companies on the regulators' own registers on 23 October 2026, but none belongs to HF Markets (SV) Ltd, which signs up residents of most countries and for which HFM's legal notice names no financial licence. UK residents are served by HF Markets (UK) Ltd under FCA authorisation 801701, with FCA client-money rules and FSCS eligibility, and HF Markets (Europe) Ltd holds CySEC licence 183/12 but takes only professional clients and eligible counterparties. The other licences are narrower: the South African and Kenyan ones cover intermediary and non-dealing business, the UAE one covers introduction and promotion only, and the Seychelles and Mauritius ones come with no investor compensation scheme.

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